AutoStatsIQ
Data through Oct 2026
Model year

2013 VAN Hool TD925

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (46)
Recall campaigns covering this model year43,371 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2013 VAN Hool TD925 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2013 VAN Hool TD925

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2013 VAN Hool TD925
CampaignFiledSubjectComponentVehiclesRemedy
17V-064Jan 31, 2017Van Hool N.VSteering1,396Part replacement
16V-857Nov 29, 2016Van Hool N.VSteering1,612Part replacement
16V-144Mar 9, 2016Van Hool N.VSeats205Part replacement
14V-569Sep 17, 2014Van Hool N.VSteering158Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2013 VAN Hool TD925

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    46 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SB2492 Nov 5, 2025 · Service Bulletin/Repair Instructions
      The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous …
    • SB2509 Aug 25, 2025 · Service Bulletin/Repair Instructions
      On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
    • SB2506 Jul 26, 2025 · Service Bulletin/Repair Instructions
      This service bulletin is a reminder about rules, procedures and precautions that must be followed when a TD925 10-wheeler needs to be lifted.
    • SB2501 Jul 8, 2025 · Service Bulletin/Repair Instructions
      The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and …
    • SB2492 Jul 11, 2025 · Service Bulletin/Repair Instructions
      The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous re…
    • SB2497 Jun 25, 2025 · Service Bulletin/Repair Instructions
      Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
    • SB2494 May 12, 2025 · Service Bulletin/Repair Instructions
      INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
    • SB2262B May 12, 2025 · Service Bulletin/Repair Instructions
      TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as…
    • SB2372B Jan 17, 2025 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the …
    • SB2468 Jan 23, 2025 · Service Bulletin/Repair Instructions
      Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifes…
    • SB2372a Nov 7, 2024 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the C…
    • SB2372 Jan 8, 2024 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the…
    • SB2345 Sep 27, 2023 · Service Bulletin/Repair Instructions
      Two different types of step nose lighting units have been installed during manufacturing.  The early units (which are limited available as spare part) are provided with a LED card for the “downward” light and an optical fiber for the “upward” light. These…
    • SB2255 Jan 3, 2023 · Service Bulletin/Repair Instructions
      Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no…
    • SB1709 Aug 31, 2022 · Service Bulletin/Repair Instructions
      Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is inst…
    • SB2128 Mar 8, 2022 · Service Bulletin/Repair Instructions
      Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
    • SB2094 Feb 14, 2022 · Service Bulletin/Repair Instructions
      Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of difference between the g…
    • SB2039A Nov 19, 2021 · Service Bulletin/Repair Instructions
      Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102…
    • SB1856 Mar 24, 2022 · Service Bulletin/Repair Instructions
      Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance …
    • SB1334 Mar 17, 2016 · Service Bulletin/Repair Instructions
      To change "Quick release valve" of front axle brakes.
    • SB1328 Mar 4, 2016 · Service Bulletin/Repair Instructions
      DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed.
    • SB1323 Mar 18, 2016 · Service Bulletin/Repair Instructions
      Introducion to electronic contrlolled air suspension(ELC).
    • SB1254 Nov 3, 2015 · Service Bulletin/Repair Instructions
      To inspect auxiliary structure around front axle for not properly executed welds.
    • SB1250 Mar 17, 2016 · Service Bulletin/Repair Instructions
      To Reinforce the TD925 Chassis in the drive axle area.
    • SB2039 Aug 16, 2021 · Service Bulletin/Repair Instructions
      SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will r…
    • SB1961 Mar 3, 2021 · Service Bulletin/Repair Instructions
      Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
    • SB1702 Jun 2, 2020 · Service Bulletin/Repair Instructions
      Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is pr…
    • MIC-VANH-090820 Sep 8, 2020 · Service Bulletin/Repair Instructions
      Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
    • SB1796 May 13, 2020 · Service Bulletin/Repair Instructions
      Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the be…
    • SB1777 May 13, 2020 · Service Bulletin/Repair Instructions
      Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axl…
    • SB1718 Feb 5, 2020 · Service Bulletin/Repair Instructions
      Field Change Program: It has been reported that the red 6 mm2 power supply wire connected at stud “MP+24V” in junction box “Vanner” is not protected by a fuse. This wire runs from stud “MP+24V” to terminal block DVB in junction box EKA, from there the wire …
    • WP1078 Dec 2, 2019 · Service Bulletin/Repair Instructions
      To isolate fuel tank from understructure. This work procedure explains how to isolate the fuel tank from the understructure to prevent fuel tank cracking due to structural loads during severe operating conditions.
    • SB1634 Dec 2, 2019 · Service Bulletin/Repair Instructions
      Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new t…
    • SB1645 Jun 3, 2019 · Service Bulletin/Repair Instructions
      To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
    • SB1444 Jan 18, 2018 · Service Bulletin/Repair Instructions
      Trailing axle kingpin greasing instructions. This Service Bulletin is a reminder that the trailing axle kingpins must be greased more frequently than other greasing points on the vehicle. Experience has shown that this subject does not get due attention, le…
    • SB1402 Oct 12, 2017 · Service Bulletin/Repair Instructions
      Van Hool has determined that the parcel-rack lighting circuit is not well executed due to an error in the production process. On TD925 vehicles, a connection in the parcel-rack lighting circuit is inadequate. The splicing of the electrical wires has bee…
    • 1261A Jun 16, 2016 · Service Bulletin/Repair Instructions
      Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20°C/-4°F). If the grease in the bevel gear becomes hard enough to affect d…
    • 1295 Jul 9, 2015 · Service Bulletin/Repair Instructions
      Field Change Program: Proper attachment and securement of 11Vac cables above LH front wheel housing Field reports have shown that the routing and the clamping of the 110Vac cables above the LH front wheel housing on the coach interior can be compromised an…
    • SB1278 May 4, 2015 · Service Bulletin/Repair Instructions
      Field Change Program: To replace pivot bearing of hydraulic steering cylinder and greasing recommendations Van Hool is informed about seizing of the hydraulic cylinder pivot bearing of the trailing axle steering. To address this issue, the customers of the…
    • SB1295 Jul 9, 2015 · Service Bulletin/Repair Instructions
      Field Change Program: Proper attachment and securement of 11Vac cables above LH front wheel housing Field reports have shown that the routing and the clamping of the 110Vac cables above the LH front wheel housing on the coach interior can be compromised an…
    • SB1254 Nov 3, 2015 · Service Bulletin/Repair Instructions
      Field Change Program: To inspect auxiliary structure around front axle for not properly executed welds On the vehicles affected by this bulletin there is a possibility that the welding bead between some tubes of the front axle auxiliary structure and the m…
    • SB1279 Mar 21, 2016 · Service Bulletin/Repair Instructions
      Field Change Program: To check propeller shaft for interference It has been reported that the propeller shaft can interfere with the body structure in off-road circumstances (for example when driving on a vessel for overseas transportation). This can be ob…
    • SB1250 Mar 17, 2016 · Service Bulletin/Repair Instructions
      Field Change Service Bulletin: To Reinforce the TD925 Chassis in the Drive Axle Area This procedure has been released to owners of affected Van Hool TD925 coaches in order to reinforce and repair frame cracks if they exist on the cross members in the drive…
    • SB1251 Dec 10, 2013 · Service Bulletin/Repair Instructions
      Service Information: To check trailing-axle toe The above mentioned units have a hydraulically steered trailing axle with dual tires. This Service Bulletin describes the procedure to check and, if necessary, adjust the toe to the values mentioned in this S…
    • SB-1295 Jul 9, 2015 · Service Bulletin/Repair Instructions
      VANHOOL BUS: LH FRONT WHEEL HOUSING ON COACH INTERIOR IS COMPROMISED BY THE ROUTING AND CLAMPING OF 110VAC CABLES AND WOULD NEED CHECKING AND UNDER COVER ARE ADDITIONAL SPACERS ARE ADDED TO RE-SECURE AND ROUTE CABLES. MODEL TD925. NO YEARS LISTED. *PE
    • SB1278 May 4, 2015 · Service Bulletin/Repair Instructions
      VANHOOL: PROCEDURE ON REPLACING PIVOT BEARING OF HYDRAULIC STEERING CYLINDER. ALSO RECOMMENDATIONS FOR GREASING. *CN
    Source: NHTSA manufacturer communications files.
    About service bulletins