2018 Volkswagen Jetta

31 complaints on file, page 1 of 2.

1. Filed Jul 16, 2026Failure Jul 14, 2026Roanoke, VAFuel/propulsion system

   My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the service department flat-out refused to take the vehicle. The representative stated that they "are not taking new clients" and "will not be repairing" the vehicle. They left me stranded with an active, dangerous safety hazard on my property and refused to comply with the federal recall mandate. When escalations were made to corporate, I was told my only option was to take the vehicle for an hour to Lynchburg, VA, at my expense. Because they don’t have a policy to pay for towing. I had to call the manufacturer and have them step in to “pull some strings” he said. Am currently waiting to hear back from them.

   NHTSA complaint 11750939
2. Filed Jun 29, 2026Failure Jun 1, 2026Poughkeepsie, NYFuel/propulsion system

   Leaking gas. And charcoal canister problems. I’m not sure why this vehicle is not recalled but the vw gti is and same years as other vw models but not this one. There has to be a recall with this vin vehicle no one was harmed or injured yet since this problem is scary and leaks gas I am unable to drive car due to risk of fire and injury.

   NHTSA complaint 11747315
3. Filed Jun 8, 2026Failure Jun 7, 2026Plainfield, ILChest clip, Buckle, Harness

   I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it appears that several others have had this issue. I just noticed it yesterday but I have no idea how long this has been occuring and, unless checked thoroughly every time, could happen to anyone.

   NHTSA complaint 11742734
4. Filed Apr 1, 2026Failure Mar 23, 2026Burlington, MAPower train

   My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300

   NHTSA complaint 11728653
5. Filed Feb 17, 2026Failure Feb 17, 2026Cookeville, TNFuel/propulsion system

   The car makes a loud popping/ clicking sound in the back of the car (near exhaust) whenever I accelerate or let off the gas.

   NHTSA complaint 11718601
6. Filed Aug 22, 2025Failure Aug 18, 2025Spring Valley, CAEngine, Fuel/propulsion system

   On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11682295
7. Filed Jul 23, 2025Failure Feb 5, 2025Aubrey, TXAir bags

   Passenger airbag light is illuminated after hitting a bump in the road

   NHTSA complaint 11675689
8. Filed Jun 7, 2025Failure Jun 6, 2025Hoquiam, WAAir bags, Unknown or other

   I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.

   NHTSA complaint 11665499
9. Filed Apr 10, 2025Failure Mar 2, 2025Black Mountain, NCAir bags

   Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.

   NHTSA complaint 11653841
10. Filed Mar 17, 2025Failure Mar 9, 2025Pittsburgh, PAFuel/propulsion system

    Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.

    NHTSA complaint 11648748
11. Filed Oct 28, 2024Failure Oct 25, 2024Coquille, ORFuel/propulsion system

    Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.

    NHTSA complaint 11622261
12. Filed Aug 30, 2024Failure Aug 28, 2024Cedar falls, IAElectrical system, Unknown or other

    Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely

    NHTSA complaint 11611846
13. Filed Aug 25, 2024Failure May 13, 2024Black Mountain, NCAir bags

    Air bag light came on unprovoked. Remains on. We noted this announcement and feel it is the same problem. ((In April 2023, Volkswagen recalled some vehicles due to a faulty front passenger detection system that could deactivate the front passenger air bag. A deactivated air bag won't deploy in a crash, which could increase the risk of injury to the front passenger. Volkswagen is developing a remedy and will notify owners when it's available. In the meantime, owners shouldn't let anyone sit in the front passenger seat. ))

    NHTSA complaint 11610694
14. Filed Jul 2, 2024Failure Jan 1, 2024Miami, FLWheels

    Front wheel bearing failure same as nhtsa campaign 19V879000

    NHTSA complaint 11598220
15. Filed Jul 2, 2024Failure Mar 6, 2024Miami, FLUnknown or other

    ignition swith . Same as 2019 and up model recall.NHTSA campaign number: 23V604

    NHTSA complaint 11598216
16. Filed Jun 13, 2024Failure Jun 7, 2024Madison, MSUnknown or other

    N/A

    NHTSA complaint 11594184
17. Filed Apr 3, 2024Failure Apr 3, 2024Nolanville, TXUnknown or other

    the tunk lid fills with water and gets all the tail light components and wiring wet when it rains heavy or get a car wash.

    NHTSA complaint 11580868
18. Filed Oct 18, 2023Failure Oct 18, 202290,782 milesMiami Lakes, FLElectrical system

    The contact owns a 2018 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly stalled without warning. The contact shifted in neutral and attempted to restart the vehicle. The contact had to push the vehicle to the side of the road and made several attempts to start the vehicle. The vehicle was taken to the dealer and the contact was made aware of a recall regarding the fuel rail. The mechanic was unable to determine the exact cause for the failure however, the mechanic linked the failure to a failure with the electrical system. The vehicle was not repaired. The failure persisted with the battery and EPC warning lights illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 90,782.

    NHTSA complaint 11550559
19. Filed Sep 28, 2023Failure Apr 15, 2023Miami Lakes, FLFuel system, Gasoline

    The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start on the first attempt. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. However, the contact stated that the failure had since become a regular occurrence. The contact also stated that the infotainment system operated erratically, symptomatic of a possible electrical issue. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

    NHTSA complaint 11547215
20. Filed Mar 17, 2023Failure Mar 16, 202351,723 milesRancho Santa Fe, CAFuel system, Fuel rail

    The contact's mother owns a 2018 Volkswagen Jetta. The contact stated that her mother's vehicle had failed to start up with an abnormal fuel odor coming from the vehicle. Upon inspection, her mother discovered that an unknown fluid had leaked from the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a leak in the fuel rail. The failure was linked to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,723.

    NHTSA complaint 11512432