Model year

2026 Volvo EX90

SUV, electric, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Jun 17, 2026 to Sep 22, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints7Close to the median 2026 suv
Severity index0.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Complaints over time

Complaints about the 2026 Volvo EX90 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246820267
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

71% of complaints about the 2026 Volvo EX90 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
5
Fuel system
2
Powertrain
2
Engine and cooling
1
Steering
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2026 Volvo EX90

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2026 Volvo EX90

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Sep 22, 2026Failure Sep 20, 2026Los Angeles, CAElectrical system, Power train, Unknown or other

    While driving my nearly new 2026 Volvo EX90 at freeway speed, the vehicle unexpectedly began sounding warning tones and experienced a significant loss of propulsion/power. The vehicle was unable to maintain normal acceleration and freeway performance, creating a serious safety risk while I was traveling in active freeway traffic. Earlier that day, the vehicle had displayed a warning stating “Charging system fault — book a service.” The vehicle’s GPS/location system was also malfunctioning. The GPS issue had occurred previously. Because of the unexpected loss of propulsion at freeway speed, I no longer considered the vehicle safe to drive. The vehicle was subsequently transported by flatbed tow truck to an authorized Volvo dealership for diagnostic inspection. The dealership is working with Volvo technical support to diagnose the incident. I also reported the incident directly to Volvo Customer Care and requested escalation. At the time of the incident, the vehicle had approximately 1,531 miles. There was no crash, fire, injury, or fatality. I am concerned that an unexpected loss of propulsion at freeway speed could result in a collision if the failure occurs in heavy or high-speed traffic. I am reporting the incident so NHTSA can evaluate whether similar propulsion, electrical, charging-system, or software-related failures have occurred in other Volvo EX90 vehicles.

    NHTSA complaint 11766156
  2. Filed Aug 26, 2026Failure Aug 25, 2026Lovettsville, VAElectrical system, Unknown or other

    I purchased a brand-new 2026 Volvo EX90 just 4days ago from a volvo dealership . Yesterday, the vehicle’s software proximity logic malfunctioned and auto-locked the doors while my baby was strapped inside. My physical key card and my phone with the digital key were both inside the cabin. To make matters worse, when I tried to use the Volvo remote app to unlock it with a different phone, the app failed completely because the car was not “connected”. Volvo roadside assistance could not unlock the vehicle either. Because of this total software failure, I had no choice but to have firefighters physically break into my brand-new car to rescue my child."

    NHTSA complaint 11759785
  3. Filed Aug 25, 2026Failure Aug 24, 2026Chesapeake, VAEngine, Fuel/propulsion system, Power train

    While driving the vehicle at a low rate of speed it presenter a Critical Error message which appeared across the drivers screen for approximately 5-10 seconds. The message then immediately disappeared and the vehicle shut down mid operation and came to an abrupt stop on its own. From there it was unable to be moved, switched into neutral/drive or park. Luckily this happened on a neighborhood street, but the warning didn’t allow any time to pull over to find a safe location. To reiterate, the vehicle then suddenly and abruptly came to a complete stop mid operation on its own. If this would have happened on the highway or a busy street, it could have been a life threatening event.

    NHTSA complaint 11759318
  4. Filed Aug 24, 2026Failure Aug 21, 2026Las Vegas, NVElectrical system, Unknown or other

    Software updates causing mechanical issues. Most recent software update blew the compressor and pump causing the AC to go out. According to volvo service department this is a widespread issue with their software updates for the EX90, who knows what other mechanical issues it may be causing. Safety issue as its 115 degrees outside and car only blows hot air.

    NHTSA complaint 11759072
  5. Filed Jul 21, 2026Failure Jul 1, 2026Centennial, COElectrical system, Fuel/propulsion system, Unknown or other

    Overall, we've been very happy with the EX90, but it's clear the vehicle is in desperate need of a comprehensive software update from Volvo. The issues we're experiencing don't appear to be hardware failures so much as recurring software-related problems. We've received intermittent propulsion system warnings, headlight system warnings, delayed accelerator response at times, and general electrical system sluggishness. The infotainment system can be slow to respond, and various vehicle functions occasionally lag or behave inconsistently before returning to normal. While none of these issues have left the vehicle undrivable, the frequency of the warnings and the overall lack of responsiveness make it feel like the software isn't fully matured. We also brought the vehicle to our local Volvo dealership in hopes of resolving these concerns. The dealership kept the vehicle for approximately four days but was unable to identify a hardware issue or implement a solution. Throughout that time, we were informed they were waiting on guidance from Volvo before proceeding. That experience reinforced our impression that these concerns are software-related and will ultimately require an update from Volvo rather than a repair performed by the dealership. We're hoping Volvo has a comprehensive software update in development that addresses these recurring warnings, improves system responsiveness, and enhances the overall stability of the vehicle's electronic systems.

    NHTSA complaint 11751807
  6. Filed Jun 23, 2026Failure Jun 21, 2026New Orleans, LAVisibility/wiper

    We bought this car a couple days ago and when driving through rain the wipers get stuck in the up position and do not function at all.

    NHTSA complaint 11745884
  7. Filed Jun 17, 2026Failure Jun 17, 2026Mount Pleasant, SCElectrical system, Steering

    Our Volvo 2025 EX90 was a lemon. We experienced two recalls (one for headlight failure) and repetitive charging unit failures. The dealer traded us a 2026 EX90. They said the failures of the 2025 model had been corrected. While driving home from the dealer at 70 mph on the interstate, I received a warning of steering fault. Just after getting it back, the car charging unit failed. Even the Volvo dealer cannot charge the car. It’s either dangerous to drive or it can’t be driven. corporate Volvo knows this and should be stopped from selling until they fix it.

    NHTSA complaint 11744793
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

51 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 37909.1.1 Aug 13, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a corrupted configuration file. An SP has been …
  • 37893.2.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, N…
  • 37231.1.1 Jul 28, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Not…
  • 37172.2.0 Jul 14, 2026 · Service Bulletin/Repair Instructions
    This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". Plug and Charge is the function that allows a vehicle to automatically start charging at a charging station when t…
  • 37625.3.0 Jul 11, 2026 · Service Bulletin/Repair Instructions
    This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advice under "Service" below.
  • 37342.2.3 Jul 11, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
  • 37478.1.2 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text plus 1 PDF - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. Please follow the ad…
  • 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
  • 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37804.1.1 May 6, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text only - If the customer experiences issues with the door window guide molding catching, and/or noise toward the quarter-glass during rear door opening. Ensure that the door fitting is OK and if the problem still remains, replace the door …
  • 37486.2.0 May 6, 2026 · Service Bulletin/Repair Instructions
    This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • D10366.1.0 Apr 3, 2026 · Service Campaign
    Quality Bulletin for a delivery action for the MY2026 EX90 GHCA
  • 37781.2.0 Apr 3, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text - no attachments- If installing a GHCA PN 36000418 into a vehicle that is not retrofitted to VCUv2, please follow the advice under "Service". This Technical Journal provides additional instructions specific to GHCA PN 36000418 only.
  • 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37742.1.1 Mar 19, 2026 · Service Bulletin/Repair Instructions
    This a TJ text only no attachments - If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key will deactivated.
 This is caused by the PAK reset, which is part of software download. This will be updat…
  • 37321.1.0 Mar 19, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - 1 text Doc plus 1 PDF and 1 M4a attachment - If the vehicle has a symptom of a drone noise according to attached sound file "TJ_37321_1.m4a" when driving, follow advice under "Service". To prevent the noise from occurring, apply a foam piece …
  • 37653 Feb 5, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - text only no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided u…
  • 37629 Feb 4, 2026 · Service Bulletin/Repair Instructions
    This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging doe…
  • 37140 Jan 15, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise. (The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service"
  • 37564 Jan 14, 2026 · Service Bulletin/Repair Instructions
    This is a TJ Text plus 1 jpg - If the vehicle has any symptoms related to the exterior speaker system (AVAS) and the listed DTC is set, follow the instructions under “Service”.
  • 28874 Jan 8, 2026 · Service Bulletin/Repair Instructions
    This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
  • 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37629 Dec 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging doe…
  • 28874 Dec 10, 2025 · Service Bulletin/Repair Instructions
    This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • TJ37539.1.0-2025-11-18 Nov 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - Text plus 3 jpg's - If a customer complains about a rattle noise from the lower area of A-pillar panel, follow advice under "Service".
  • TJ37588.1.0-2025-11-18 Nov 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - no attachments - If a vehicle has one or more of DTC(s) listed below set, follow the advice under "Service". - Ignore the stated DTCs; nothing needs to be done. The DTCs have no actual impact on the vehicle's functionality.
  • TJ37547.1.0-2025-11-13 Nov 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - text only no attachments - If a customer reports no sound during phone calls between the car and the landside while using Bluetooth or Apple CarPlay, please follow the instructions under "Service". Complaints about poor or degraded sound qual…
  • TJ37518.3.0-2025-11-18 Nov 19, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, foll…
  • TJ37490.2.0-2025-10-29 Nov 14, 2025 · Service Bulletin/Repair Instructions
    This is a TJ Text only no attachments - The breakpoint for the latest (third) GHCA hardware generation is serial number S00053758, which represents the first and lowest number of the third generation. The serial number can be found on the hardware, where "S…
  • TJ37279.4.0-2025-11-06 Nov 14, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: In most cases the VCU does not need to be replaced. *The script in VIDA for VCU reload is now working
  • TJ37518.2.0-2025-10-29 Nov 1, 2025 · Service Bulletin/Repair Instructions
    This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, foll…
  • 37140 Oct 31, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise. (The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service"
  • 37159 Oct 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. Some features will not be introduced fro…
  • 37486 Sep 20, 2025 · Service Bulletin/Repair Instructions
    This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
  • 37473 Aug 28, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal - EX90 - Failed Software Download Causing Invalid Certificates If a Total Upgrade, PDS, or TCAM reload fails on any ECU, the TCAM may end up with invalid certificates.
 To ensure proper functionality after successfully recove…
  • 37071 Aug 28, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 Software download issues - If SWDL fails and HLCM is in "Not responding", it is normal. HLCM is in silent mode and therefore not listening to diagnostic commands.
 Continue with the next SWDL attempt without any action
  • 37453 Jul 31, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 - Software download issue to HUD. Do not perform a HUD Reload.
  • 37342 Jul 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
  • 37279 Jul 7, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VCU Replacement. VIDA script needs to be adapted before performing VCU Reload
  • 37159 Jul 3, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.
  • 37342 Jul 2, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
  • 37159 Jun 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.
  • 37401 Jun 13, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: SPA2 VCU Prior Approval. Part number 36003871
  • 37279 Jun 13, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VCU Replacement. VIDA script needs to be adapted before performing VCU Reload
  • 37159 May 23, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.
  • 37263 May 20, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 Digital Key - Pairing Failures. 1. Open the VIDA application and go to the Volvo Cars app Set up function page.
 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will the…
  • 37263 May 8, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: EX90 Digital Key - Pairing Failures. 1. Open the VIDA application and go to the Volvo Cars app Set up function page.
 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will the…
  • 37279 Apr 25, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VCU Replacement. VIDA script needs to be adapted before performing VCU Reload
Source: NHTSA manufacturer communications files.