Model year

2017 Volvo S60

Sedan, gasoline, AWD/All-Wheel Drive, built in China. Owner complaints on file from Feb 21, 2018 to Sep 30, 2026.

Recall campaigns covering this model year5528k vehicles or units across those campaigns
Owner complaints17Close to the median 2017 sedan
Severity index17.62017 sedans average 7.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Volvo S60 peaked in 2022, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232018201920202021202232023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

18% of complaints about the 2017 Volvo S60 name latches and locks

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Latches and locks
3
Structure
3
Engine and cooling
1
Seat belts
1
Brakes
1
Tires
1
Speed control
1
Visibility and wipers
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2017 Volvo S60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Volvo S60
CampaignFiledSubjectComponentVehiclesRemedy
20V-378Jun 30, 2020Flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not…Seat belts308,260Part replacement
19V-849Nov 26, 2019Component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is…Latches and locks144,937Part replacement
17V-127Mar 1, 2017Affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a…Airbags112Part replacement
16V-918Dec 21, 2016Affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a…Airbags376Part replacement
16V-798Nov 2, 2016On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracketSeat belts74,027Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Volvo S60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

17 complaints on file, page 1 of 1.

  1. Filed Sep 30, 2026Failure Sep 29, 2026Southgate, MIVehicle speed controlCrash

    I was pulling into a parking spot. When I went to accelerate, the car over-accelerated. The engine revved so high, I could not control it. I had nowhere to go and hit a cement wall, totalling my car. All the airbags went off. I did walk away, though. I researched this issue online and it seems there are many instances of this happening. No warnings whatsoever. No recalls at all.

    NHTSA complaint 11768119
  2. Filed Sep 4, 2026Failure Sep 4, 2026Burlington, VTLatches/locks/linkages

    The contact owns a 2017 Volvo S60. The contact stated that the vehicle was unable to be locked, and it was possible that the door could open while driving. The contact associated the failure with NHTSA Campaign Number: 19V849000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The dealer confirmed the failure and determined that the battery drainage had caused the failure. The vehicle was not repaired.

    NHTSA complaint 11762192
  3. Filed Oct 1, 2025Failure Oct 1, 202580,000 milesFranklin, TNLatch

    The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

    NHTSA complaint 11690847
  4. Filed Aug 16, 2025Failure Aug 16, 2025Orlando, FLUnknown or other

    Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.

    NHTSA complaint 11681059
  5. Filed Aug 12, 2024Failure Aug 11, 2024Columbia, SCUnknown or other

    Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

    NHTSA complaint 11608030
  6. Filed May 13, 2024Failure May 13, 2024Las Vegas, NVLatch, Body, Unknown or other

    Multiple doors unexpectedly open. Door latches do not lock.

    NHTSA complaint 11588561
  7. Filed Jan 16, 2024Failure Nov 28, 2023Weston, FLTires

    4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

    NHTSA complaint 11565850
  8. Filed Mar 29, 2023Failure Feb 1, 2022linden, MIUnknown or other

    The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

    NHTSA complaint 11514353
  9. Filed Aug 14, 2022Failure Aug 14, 2022Palm Beach Gardens, FLUnknown or other

    The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

    NHTSA complaint 11479192
  10. Filed May 11, 2022Failure May 7, 2022Houston, TXBody

    The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

    NHTSA complaint 11464298
  11. Filed Mar 10, 2022Failure Mar 10, 202242,427 milesNewton, MASun/moon roof assembly1 injured

    The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

    NHTSA complaint 11456112
  12. Filed Jul 10, 2021Failure Jul 8, 2021Fort Worth, TXBodyCrash

    Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

    NHTSA complaint 11424188
  13. Filed Jan 7, 2021Failure Jan 7, 2021Ranson, WVSeat belts

    MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER

    NHTSA complaint 11386998
  14. Filed Aug 29, 2020Failure Aug 23, 202060,000 milesHorizon City, TXEngine

    CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.

    NHTSA complaint 11351974
  15. Filed Jul 2, 2020Failure Jun 5, 2020Lodi, NJWheels

    THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK

    NHTSA complaint 11337246
  16. Filed Sep 11, 2019Failure Sep 11, 201911,600 milesMonmouth Junction, NJService brakes

    BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

    NHTSA complaint 11254848
  17. Filed Feb 21, 2018Failure Feb 20, 201810,000 milesMT. Sterling, KYUnknown or other

    SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

    NHTSA complaint 11073999
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

257 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • S10303 Feb 21, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • S10303 Feb 13, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
  • 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
    Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
  • TJ36858.1.1-2024-06-06 Jun 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
  • 36858.1.0 Mar 7, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
  • 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Battery Testing Method
  • TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Updated Chassis Range.
  • TJ3666530 Sep 8, 2023 · Service Bulletin/Repair Instructions
    ERAD (Electric Rear Axle Drive) Bearing Noise
  • C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
    COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
  • TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
    Rubber cushion
  • 36678.1.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
  • TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
    Volvo Cars App Remote climate or ERS, not possible
  • TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
    If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
  • TJ33202 Feb 21, 2018 · Service Bulletin/Repair Instructions
    Sensus screen freezes/system locks up
  • TJ33250 Feb 14, 2018 · Service Bulletin/Repair Instructions
    Front brake pads, early or uneven wear on right side on 16" and 16.5" brakes
  • TJ34648 Jul 29, 2019 · Service Bulletin/Repair Instructions
    Prior Approval - Lack of airflow causing poor cabin cooling.
  • TJ32014 Nov 16, 2016 · Service Bulletin/Repair Instructions
    Wind deflector net clogged
  • TJ31582a Feb 1, 2018 · Service Bulletin/Repair Instructions
    12V battery drained with High Voltage charge cable connected
  • TJ31582 Jul 14, 2017 · Service Bulletin/Repair Instructions
    12V battery drained with High Voltage charge cable connected
  • TJ31535 Sep 11, 2018 · Service Bulletin/Repair Instructions
    SiriusXM Tuner Replacement Process
  • SMB00325a Jul 26, 2017 · Service Bulletin/Repair Instructions
    Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary. Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on …
  • SMB00321 Oct 12, 2018 · Service Bulletin/Repair Instructions
    To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL…
  • TJ31462 Jan 12, 2023 · Service Bulletin/Repair Instructions
    Volvo On Call Service Required Message and DTC
  • TJ36224 Dec 2, 2022 · Service Bulletin/Repair Instructions
    No bass function (High Performance Audio)
  • TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
    Volvo Cars App Android, no climate setting button
  • TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
    Connectivity services activation - PSIM issues
  • 39A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Software upgrade.
  • A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Software upgrade.
  • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
    Expendable Items Parts List.
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Part information for AMT input shaft repair kits and the shim kit that is required for repair.
  • KC-331 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings
  • TJ2873930 Apr 29, 2022 · Service Bulletin/Repair Instructions
    Center wheel caps, removal instruction
  • Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
    The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
  • Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
    ICUP/Google Built-In Diagnostic Operations
  • Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
    Battery Charger/maintainer requirement
  • Service Manager Feb 9, 2022 · Service Bulletin/Repair Instructions
    3G Network Sunset
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • TJ 3622430 Apr 22, 2022 · Service Bulletin/Repair Instructions
    No bass from sound system.
  • TJ 3622420 Apr 14, 2022 · Service Bulletin/Repair Instructions
    No bass from sound system.
  • SMB17 May 6, 2016 · Service Bulletin/Repair Instructions
    Retail car delivery process.
  • TJ3595620 Jul 13, 2021 · Service Bulletin/Repair Instructions
    If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is
  • KC-105 Oct 19, 2021 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
  • KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
    Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
  • TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
    Perform a software upgrade in accordance with TJ 31543.
  • TJ 35978 1 0 Jun 25, 2021 · Service Bulletin/Repair Instructions
    New Software Products (SP) have been developed to convert a Care Key to a standard key.
  • PB88-R89708-2016 Nov 2, 2016 · Service Bulletin/Repair Instructions
    Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had …
  • SMB17-2017A-2016 May 6, 2016 · Service Bulletin/Repair Instructions
    Retail Car Delivery Process MY 2017 S60, V60 and XC60 (P3)
  • PB88-R10029-2021 Mar 1, 2021 · Service Bulletin/Repair Instructions
    Create PB with attached word doc.
  • SMB88-004-2021-0 Mar 5, 2021 · Service Bulletin/Repair Instructions
    This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST rev…
  • SMB88-004-2021-0 Mar 5, 2021 · Service Bulletin/Repair Instructions
    This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST rev…
Source: NHTSA manufacturer communications files.