Complaints over time
Complaints about the 2021 Volvo V60 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Volvo V60
Wagon, plug-in hybrid, built in Sweden. Owner complaints on file from Mar 16, 2023 to Mar 16, 2023.
Recall campaigns covering this model year330k vehicles or units across those campaigns
Owner complaints1Below the median 2021 wagon
Severity index0.02021 wagons average 5.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Volvo V60 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2021 Volvo V60
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-179 | Mar 24, 2025 | High-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked | Electrical system | 7,483 | Software update |
| 21V-682 | Sep 1, 2021 | Seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly | Seat belts | 19,149 | Part replacement |
| 21V-001 | Jan 7, 2021 | Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash | Airbags | 2,883 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Volvo V60
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 16, 2023Failure Mar 1, 2023Westmininster, COElectrical system
This car has bricked itself in my garage twice in as many months. It is a Plug in hybrid and is plugged into power the entire time it breaks. This problem was preceded by my alarm randomly going off for 1 second and then stopping. This alarm problem just sounded off again a few minutes ago (less than a week from getting my car back from a week long stay at the dealership) I go camping and hiking and this car is totally unacceptable in how unreliable it is. The number of T8 volvos with similar issues... you can't pay 70k for a car you can't rely on. It's a year old. Unacceptable.
NHTSA complaint 11512182
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
179 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 37774.1.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the sp… - 37631.3.0 Jul 28, 2026 · Service Bulletin/Repair Instructions
This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service". - 37839.1.1 May 23, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key - 37839.1.1 May 20, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that i… - 36496.10.0 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. - 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 35503.4.0 May 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap - 37814.1.0 Apr 29, 2026 · Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to u… - 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 35842 Jan 13, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service. - 28874 Jan 8, 2026 · Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". - 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36902 Dec 19, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 28874 Dec 10, 2025 · Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - TJI-527893-1 for TJ 36747 Nov 14, 2025 · Service Bulletin/Repair Instructions
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. P… - TJ36747.1.0-2025-11-12 Nov 14, 2025 · Service Bulletin/Repair Instructions
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. P… - TJ36902.1.0-2025-10-31 Nov 7, 2025 · Service Bulletin/Repair Instructions
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions. - 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 36916 Jul 2, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - TJ31514.1.0 May 20, 2025 · Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal - 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 36961 Mar 18, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. - 37235 Feb 28, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later - S10303 Feb 21, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - S10303 Feb 13, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - 36257 Jan 30, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Climate system heating performance (HVCH). Replace HVCH. - 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory - 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - 34521 Nov 1, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp - 36277 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs. - 34647 Oct 25, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - 37070 Oct 22, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery. - TJ36961.2.1-2024-08-07 Aug 14, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - TJ34647.6.3-2024-08-07 Aug 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456 - TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service - TJ36895.1.0-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21. - TJ34647.6.2-2024-06-19 Jun 20, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software. - TJ36961.1.0-2024-06-04 Jun 5, 2024 · Other
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA - 36899.1.0 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. - 36202.2.1 May 2, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads - 36916.1.0 Apr 17, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software. - 31698.3.3 Apr 16, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. - 36845.1.4 Mar 14, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.3 Feb 29, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 36845.1.2 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - 36376.4.0 Feb 8, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released - 36693.2.1 Jan 30, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload. - TJ36563 Mar 14, 2023 · Service Bulletin/Repair Instructions
Creaking noise from right engine pad - TJ36548 Mar 14, 2023 · Service Bulletin/Repair Instructions
OHC replaced too often due to CEM U134187,download software prior replacement - TJ36415A Mar 24, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode - TJ36125 Feb 24, 2023 · Service Bulletin/Repair Instructions
WPC (Wireless Phone Charger) charging information - TJ35511 Mar 16, 2023 · Service Bulletin/Repair Instructions
Creaking noise from Steering Wheel Module (SWM) - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - TJ36415 Feb 2, 2023 · Service Bulletin/Repair Instructions
PHEV Intermittent Start of the Combustion Engine in Hybrid - TJ36224 Feb 9, 2023 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio)
Source: NHTSA manufacturer communications files.