2016 Volvo V60CC

9 complaints on file, page 1 of 1.

1. Filed Jan 17, 2026Failure Nov 18, 2025Puyallup, WAEngine

   Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.

   NHTSA complaint 11711626
2. Filed Oct 27, 2025Failure Oct 27, 2025Columbia, SCEngine

   Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).

   NHTSA complaint 11695764
3. Filed Apr 1, 2025Failure Apr 1, 2025Columbia, SCEngine

   After piston rings were replaced 1 year ago, engine continues to burn too much oil. 4 quarts after 1800 miles.

   NHTSA complaint 11652043
4. Filed Nov 5, 2024Failure Oct 21, 2024Maple Valley, WASteering

   Power steering cuts out intermittently. When I took the Volvo in for a recall (seatbelt Sept 5, 2024) I mentioned to Volvo that this was happening. I was told not to worry about it unless it was more consistent. After that it cut out for about a week. I took it in to my mechanic for a diagnostic, but it had started working again. I was told by the mechanic to save my money for a diagnostic and wait until the problem manifested itself again and park the car and call him. It was gifted t me by my son-in-law but I am afraid to drive it. But, unless I drive it the problem won't manifest.

   NHTSA complaint 11623702
5. Filed Feb 7, 2024Failure Dec 3, 2023Columbia, SCEngine

   On [XXX], I was traveling back from North Carolina to Columbia Sc. While driving, I had my cruise control on ~78 mph and had a 4 foot Christmas tree on the top of my car. Suddenly, my car jolted and the car began to run funny. Almost run like there was sand. An alert also popped up on the dashboard that said something to the extent of “downshift or reduce speed” I was low on fuel and luckily the next exit was right there. I also scheduled an appointment with my local Volvo dealership as my car is under an extended warranty. I took my car to the dealership and at first they said it was total engine failure. But have since revised that after Volvo inspected it. Now they are reporting only the cylinder head and a valve is bent. However after researching this problem, it seems like a lot of 2016 Volvos have the same issue with oil consumption leading to massive engine problems. This worries me that the main issue is not being fixed as Volvo doesn’t want to spend money to fix the engines. However no recall for the 2016 Volvos has been posted despite this known issue that seems to only affect the 2016 Volvo. Has the NHTSA investigated this previously? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11570555
6. Filed May 15, 2023Failure Dec 1, 2021Elberon, NJEngine

   Since 2021 my car has been burning excessive oil. I have recently discovered that a defect in the pistons of certain Volvo engines, including the one that is in my car, may be the cause for the excessive oil consumption. I am having check and add approximately add 1-2 quarts of oil every 1000 miles on a car that has only 70,000 on the odometer. The defects, according to a recent class action lawsuit may lead to potentially dangerous outcomes. I seek your assistance in getting help with this issue. I have provided all of the details of my concerns in the complaint which is attached.

   NHTSA complaint 11522075
7. Filed Aug 19, 2021Failure Mar 1, 2020Canton, MAEngine

   The 2016 Volvo V60 Cross Country started burning oil like crazy and the engine light went off. When I checked the levels, it was down multiple quarts. We have had all work done as detailed in the manual at the dealership. We took the car in and they said the Piston rings were damaged and that they had to replace those. Thankfully this was under warranty. They pushed back the repair for several months because this is such a systemic problem they were having a hard time getting the parts, and setting aside the time to do so many.

   NHTSA complaint 11429712
8. Filed Jul 2, 2020Failure Jul 1, 202074,000 milesWatertown, MAEngine

   WHILE THE CAR WAS IN MOTION, GOING DOWN A STEEP (APPROXIMATELY 10 DEGREE DECLINE) THE NO OIL PRESSURE ALARM WAS TRIGGERED AND SYSTEM INSTRUCTIONS TO PULL OVER AND STOP ENGINE IMMEDIATELY. THE CAR WAS TAKEN TO THE CLOSEST VOLVO DEALER AND IT WAS DETERMINED THE PISTON RINGS HAD FAILED/WERE FAILING LEADING TO RAPID, EXCESSIVE OIL CONSUMPTION. VOLVO HAS BEEN AWARE OF FAULTY PISTON AND OIL CONTROL RINGS IN THEIR ENGINES MADE FROM 2012-2016 AND HAVE DEVELOPED A REMEDIATION PROCEDURE. THIS IS AN EXTREMELY UNSAFE DESIGN FLAW IN THESE VEHICLES WHICH COULD RESULT IN ENGINE SEIZURE. *TR

   NHTSA complaint 11337224
9. Filed Jul 15, 2019Failure Jul 15, 201956,000 milesCurtis, WAChild seat, Seats

   BOOSTER SEAT WILL NOT RETURN TO ADULT POSITION/FLAT. WHEN THIS HAPPENS THE SEAT CANNOT BE USED BY AN ADULT.

   NHTSA complaint 11231991