Complaints over time
Complaints about the 2017 Volvo V60CC peaked in 2020, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Volvo V60CC
Wagon, gasoline, AWD/All-Wheel Drive, built in Sweden. Owner complaints on file from Feb 24, 2019 to Apr 24, 2020.
Recall campaigns covering this model year4471k vehicles or units across those campaigns
Owner complaints3Below the median 2017 wagon
Severity index0.02017 wagons average 7.4
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2017 Volvo V60CC name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2017 Volvo V60CC
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-378 | Jun 30, 2020 | Flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not… | Seat belts | 308,260 | Part replacement |
| 19V-849 | Nov 26, 2019 | Component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is… | Latches and locks | 144,937 | Part replacement |
| 18V-800 | Nov 13, 2018 | Software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly | Electrical system | 17,548 | Software update |
| 17V-127 | Mar 1, 2017 | Affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a… | Airbags | 112 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Volvo V60CC
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Apr 24, 2020Failure Oct 23, 20191,200 milesOkemos, MIFuel/propulsion system, Power train
I BOUGHT THIS 2017 V60 FROM CRIPPEN VOLVO IN 2019 WITH ONLY AROUND 1000MILES ON IT. I AM THE FIRST OWNER. THE TRANSMISSION ACT WEIRDLY ON THE SECOND DAY I BOUGHT IT. IT HAS A POWE CUT BETWEEN 1ST GEAR AND 2 ND GEAR, JUST LIKE DRVING A MANUAL. (ONLY WHEN IT IS COMPLETELY WARM) BRING IT TO CRIPPEN VOLVO, THEY UPDATE THE SOFTWARE OF TCM, THINGS GET BETTER A BIT. BUT STILL JERKY FROM 1ST GEAR TO 2ND GEAR. BRING IT TO SUBURBAN VOLVO, THEY RESET EVERYTHING OF THE SOFTWARE. THINGS GET BETTER A BIT, BUT THE PROBLEM CAME BACK SEVERAL DAYS AFTER THAT. IN MARCH 2020, BRING IT TO SUBURBAN VOLVO AGAIN, TECHNICIAN THERE OPENED A CASE WITH VOLVO USA, VOLVO USA TOLD THEM TO REPLACE THE WHOLE TRANSMISSION. JOB GOT DOWN AFTER A MONTH. IN LATE APRIL, PROBLEM COM BACK AGAIN, THE NEW TRANSMISSION JERKY FROM 1ST TO 2ND GEAR WHEN IT IS COMPLETELY WARM, (JUST GET OFF THE HIGHWAY) I DON'T KNOW HOW THEY WILL HANDLE IT NEXT. I WILL GO THERE AGAIN ON 4/30 I ALSO HEAR POPPING NOISE FROM THE FUEL TANK EVERY TIME I TOP UP THE FUEL TANK. IT SEEMS LIKE IS THE BAD FUEL PUMP CAUSES THE PROBLEM.
NHTSA complaint 11322139 - Filed Jan 19, 2020Failure Nov 9, 20192,000 milesOkemos, MIFuel/propulsion system, Power train
THE POWER GET CUT WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. FEEL MORE JERKY WHEN UPHILL. THE FUEL TANK MAKE POPPING NOISE (LIKE BOILING WATER) WHEN IT IS FULL TO THE TOP (100%)
NHTSA complaint 11300244 - Filed Feb 24, 2019Failure Jun 9, 201815,000 milesMilwaukee, WIAutomatic emergency braking, Unknown or other
COLLISION PREVENTION AT SLOW SPEED DEFECTIVE
NHTSA complaint 11182213
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
244 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. - 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under pri… - TJ 34498 Jan 6, 2026 · Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0 - 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification. - 35912 Jul 23, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - S10303 Feb 21, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - S10303 Feb 13, 2025 · Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key… - 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory - 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the v… - TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service - TJ36858.1.1-2024-06-06 Jun 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump - 35924.1.4 Feb 21, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester. - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - 35912.5.0 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable. - 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method - TJ35912.4.0 Oct 31, 2023 · Service Bulletin/Repair Instructions
Updated Chassis Range. - TJ3666530 Sep 8, 2023 · Service Bulletin/Repair Instructions
ERAD (Electric Rear Axle Drive) Bearing Noise - C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. - TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
Rubber cushion - 36678.1.0 Jun 30, 2023 · Service Bulletin/Repair Instructions
This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ. - TJ36509 Feb 9, 2023 · Service Bulletin/Repair Instructions
Volvo Cars App Remote climate or ERS, not possible - TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service. - TJ34365 Jul 8, 2019 · Service Bulletin/Repair Instructions
Knocking/ Popping noise at left turn - TJ34948 Jul 29, 2019 · Service Bulletin/Repair Instructions
IHU, screech noise from sound system when ending phone call - TJ32014 Nov 16, 2016 · Service Bulletin/Repair Instructions
Wind deflector net clogged - TJ32009 Sep 11, 2018 · Service Bulletin/Repair Instructions
Fresh air hose loose from air filter housing - TJ31582a Feb 1, 2018 · Service Bulletin/Repair Instructions
12V battery drained with High Voltage charge cable connected - TJ31582 Jul 14, 2017 · Service Bulletin/Repair Instructions
12V battery drained with High Voltage charge cable connected - SMB00325a Jul 26, 2017 · Service Bulletin/Repair Instructions
Volvo monitors completion rates for all service actions and will complete notification re-mails to vehicle owners when necessary. Listed below are the latest planned owner notification re-mails. Please refer to SMB 00-323 and SMB 00-323A for information on … - SMB00321 Oct 12, 2018 · Service Bulletin/Repair Instructions
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL… - TJ36224 Dec 2, 2022 · Service Bulletin/Repair Instructions
No bass function (High Performance Audio) - TJ36455 Dec 19, 2022 · Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button - TJ35902 Dec 19, 2022 · Service Bulletin/Repair Instructions
Connectivity services activation - PSIM issues - 39A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
Software upgrade. - A10163 Sep 14, 2022 · Service Bulletin/Repair Instructions
Software upgrade. - SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
Expendable Items Parts List. - CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions - KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair. - KC-331 Aug 29, 2022 · Service Bulletin/Repair Instructions
Fuel Filters ( Primary and Secondary ) ( Backwards Compatible ) and Fuel Filter Housings - TJ2873930 Apr 29, 2022 · Service Bulletin/Repair Instructions
Center wheel caps, removal instruction - Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve. - Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations - Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
Battery Charger/maintainer requirement - Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) - 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App - TJ 3622430 Apr 22, 2022 · Service Bulletin/Repair Instructions
No bass from sound system. - TJ 3622420 Apr 14, 2022 · Service Bulletin/Repair Instructions
No bass from sound system. - STB216 Mar 30, 2016 · Service Bulletin/Repair Instructions
News Letter 70 - KC-105 Oct 19, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017) - KC-99 Oct 18, 2021 · Service Bulletin/Repair Instructions
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure - TJ 34647 6 0 Jul 19, 2021 · Service Bulletin/Repair Instructions
Perform a software upgrade in accordance with TJ 31543. - TJ 35978 1 0 Jun 25, 2021 · Service Bulletin/Repair Instructions
New Software Products (SP) have been developed to convert a Care Key to a standard key. - PB88-R89708-2016 Nov 2, 2016 · Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had … - PB88-R10029-2021 Mar 1, 2021 · Service Bulletin/Repair Instructions
Create PB with attached word doc. - SMB00-288-2021-0 Feb 19, 2021 · Service Bulletin/Repair Instructions
Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations … - ST-001-2020-09-1 Sep 18, 2020 · Service Bulletin/Repair Instructions
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a time… - SMB00-006-2020-0 Aug 5, 2020 · Service Bulletin/Repair Instructions
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder - SMB00-006-2020-0 Mar 31, 2020 · Service Bulletin/Repair Instructions
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder - TJ34676.2.0-2020 Feb 25, 2020 · Service Bulletin/Repair Instructions
This is a Technical Journal: DTC CEM-U030141 with no customer symptom
Source: NHTSA manufacturer communications files.