Complaints over time
Complaints about the 2023 Volvo VNL (4) by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Volvo VNL (4)
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Feb 15, 2026 to Feb 15, 2026.
Recall campaigns covering this model year25,265 vehicles or units across those campaigns
Owner complaints1Close to the median 2023 heavy truck
Severity index100.02023 heavy trucks average 20.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2023 Volvo VNL (4) name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2023 Volvo VNL (4)
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-214 | Apr 8, 2025 | Hazard switch back lighting may become inoperative | Lighting | 5,257 | Software update |
| 25V-102 | Feb 18, 2025 | Brakes may take longer than expected to activate | Brakes | 8 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Volvo VNL (4)
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Feb 15, 2026Failure Jan 31, 2026Springfield, OHAir bagsCrash1 injured1 killed
The truck was involved in a head on collision at 64mph and the drivers air bag did not deploy. Although the accident was caused by another driver going the wrong way on the highway I am concerned with the fact that the air bag did not deploy
NHTSA complaint 11718068
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
25 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB 373-001 202609 Sep 21, 2026 · Service Bulletin/Repair Instructions
Overheating has been observed at the alternator power cable and ground cable connection, resulting in melted insulation around the terminal area. The alternator power cable connection should maintain a stable electrical contact without overheating or insu… - CBR-2591-1 202606 Jun 16, 2026 · Service Bulletin/Repair Instructions
The purpose of this CBR it to provide release notes for the recent Engine ECU software. - CBR-2590-2 202606 Jun 16, 2026 · Service Bulletin/Repair Instructions
The purpose of this CBR is to provide steps on how to correct a customer complaint of instrument cluster going dark (blackout) situation. - CBR-2588-2 202606 Jun 1, 2026 · Service Bulletin/Repair Instructions
The purpose of this CBR is to provide aid in VMCU fault B1524-49 along with a Rain sensor which will not calibrate. - CBR-2587-2 202606 Jun 11, 2026 · Service Bulletin/Repair Instructions
The purpose of this cbr is to provide steps on how to protect the alternator power cable connection from corrosion. - CBR-2494-19 202606 Jun 12, 2026 · Service Bulletin/Repair Instructions
The VN(4)'s electrical architecture relies on multiple ECUs, each handling specific functions. To ensure seamless operation and peak system performance, it is essential that all ECUs run the same software version (Software Baseline). This is accomplished by… - RD26-1 202604 Apr 24, 2026 · Over The Air
RD - Over the Air Transmission Oil Level Sensor. - TSB V-375-001 032026 Mar 12, 2026 · Service Bulletin/Repair Instructions
TSB - Reversing Camera Harness, Repair. - CBR 2246-5 032026 Mar 3, 2026 · Service Bulletin/Repair Instructions
CBR - Z Spring Bracket Wear. Volvo Chassis - CBR 2172-7 032026 Mar 19, 2026 · Service Bulletin/Repair Instructions
CBR - No Start Condition After Over the Air Programing - VECU5 No Start "Safe State" - S4674 202512 Dec 1, 2025 · Service Campaign
SC - Cab Leveling Bar Loose - CBR 2495-4 202511 Nov 13, 2025 · Service Bulletin/Repair Instructions
CBR - Carb 24 Phase 1 - 48V Diagnostics Guide. - CBR 2016-18 202511 Nov 18, 2025 · Service Bulletin/Repair Instructions
CBR - Frame or Cab Lean - CBR 2465 092025 Sep 4, 2025 · Service Bulletin/Repair Instructions
This CBR pertains to two issues that may arise with the Proactive Engine Restart (Remote Engine Start System). - CBR 2172-5 082025 Aug 22, 2025 · Service Bulletin/Repair Instructions
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State. - CBR 939 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
CBR - US17AbstractVolvo Chassis equipped with Volvo Active Driver Assist may display DTC / Fault code SPN 516103 FMI 19 on Premium Tech Tool ( PTT ) or J-Pro, and code 167 in Bendix ACOM software. - CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data. - CBR 2465-2 072025 Jul 9, 2025 · Service Bulletin/Repair Instructions
CBR - This CBR pertains to two issues that may arise with the Proactive Engine Restart (Remote Engine Start System). - CBR 2425 072025 Jul 9, 2025 · Service Bulletin/Repair Instructions
CBR - This CBR solution outlines the analysis of temperature changes in sensors T1, T2, and T3 and provides a procedure for inspecting and addressing potential sensor issues related to AHI fuel injection. - CBR 2408 072025 Jul 9, 2025 · Service Bulletin/Repair Instructions
CBR - This document provides guidance for addressing the Air ProductionModulator (APM) DTC C10129B fault, "High/Excessive Flow" This fault was introduced by a previous APM software package and requires specific containment actions. - CBR 2477-1 202506 Jun 10, 2025 · Service Bulletin/Repair Instructions
CBR - The purpose of this CBR is outline the interim software solution for VN4. - CBR 2431-5 202506 Jun 25, 2025 · Service Bulletin/Repair Instructions
CBR - This CBR solution addresses crank no start and engine dying issues in some VN (4)models caused by an incorrect fuel line configuration and/or fuel line fitting not seated correctly. - CBR 2468-2 202505 May 12, 2025 · Service Bulletin/Repair Instructions
The purpose of this CBR is to help diagnosis an electrically faulty door latch. - CBR 2016-14 202505 May 1, 2025 · Service Bulletin/Repair Instructions
Volvo Chassis - Frame Or Cab Lean - CBR 2431-4 202504 Apr 11, 2025 · Service Bulletin/Repair Instructions
CBR - This CBR solution addresses crank no start and engine dying issues in some VN (4)models caused by an incorrect fuel line configuration and/or fuel line fitting not seated correctly.
Source: NHTSA manufacturer communications files.