Model year

2015 Volvo VNL

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Mar 24, 2015 to Feb 2, 2018.

Recall campaigns covering this model year419k vehicles or units across those campaigns
Owner complaints5Close to the median 2015 heavy truck
Severity index20.02015 heavy trucks average 19.6
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2015 Volvo VNL peaked in 2015, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015220162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2015 Volvo VNL name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
3
Steering
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2015 Volvo VNL

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Volvo VNL
CampaignFiledSubjectComponentVehiclesRemedy
19V-617Aug 21, 2019Axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fractureSuspension20Part replacement
16V-928Dec 22, 2016In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake systemBrakes5,547Software update
15V-524Aug 17, 2015In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panelBrakes2,854Inspection
15V-026Jan 22, 2015Affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of…Brakes170Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Volvo VNL

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Feb 2, 2018Failure Dec 18, 2017Oakland Park, FLSuspension

    THE CAB SUSPENSION IS AFFECTED BY SOME TYPE OF MANUFACTURE FAULT, THE CAB IS TWISTED 3 INCHS TO THE LEFT. I HAVE SEEN THE SAME COMPLAINT OF OTHER VOLVO'S VNL MODEL OWNERS. THIS IS A SAFETY CONCERN AND REALLY NEED A ATTENTION.

    NHTSA complaint 11066571
  2. Filed Aug 20, 2016Failure Aug 11, 201612,000 milesTaylorville, ILUnknown or other

    HTTPS://YOUTU.BE/EU119G9VYCU THIS NEW TRUCK BOUGHT MID MARCH 29K MILES PARTS R COMING LOSE DEALER AND VOLVO GIVING ME THE RUN AROUND ON FIXING IT ?????? CAN U HELP

    NHTSA complaint 10897323
  3. Filed Mar 30, 2016Failure Oct 1, 201550,000 milesVancouver, WASuspension

    MY 2015 VOLVO SEMI HAS BEEN THE ROUGHEST RIDING TRUCK I HAVE BEEN IN. IT HAS FRONT AIR RIDE SUSPENSION, AND EXHIBITS UNUSUALLY HEAVY CAB SWAY, AND TAKES A LOT OF ATTENTION AND STEERING INPUT TO STAY IN ITS OWN LANE. I HAVE COMPLAINED ABOUT IT NUMEROUS TIMES TO.THE DEALER I BOUGHT IT NEW FROM, AND DISCUSS IT WITH OTHER VOLVO DEALERS AROUND THE COUNTRY. I AM NOT NEW TO VOLVO. I DROVE 8 DIFFERENT ONES FROM 2006 THRU 2008 WHILE EMPLOYED AT KNIGHT TRANSPORTATION. SINCE BUYING IT BRAND NEW I HAVE: 1. REPLACED LEAKING CAB SHOCK ON DRIVERS SIDE 2. TAKEN TRUCK BACK TO SAME SHOP TO HAVE SSME NEW SHOCK RETIGHTENED. 3. PURCHASED EXTRA THICK.$800.00 TEMPURPEDIC MATTRESS TO TRY AND RESOLVE CO DRIVERS COMPLAINT ABOUT BEING UNABLE TO SLEEP 4. HAD CHASSIS AIR RIDE HEIGHT ADJUSTED 3 DIFFERENT TIMES TRYING TO IMPROVE ROUGH RIDE. 5. .REPLACED FACTORY CHASSIS SHOCKS WITH EXPENSIVE ROADKING AFTERMARKET SHOCKS 6. REPLACED CAB SHOCKS AND LEVELING VALVE TRYING TO ALLEVIATE ROUGH RIDE AND CAB SWAY 7. 30 DAYS AFTER NEW CABSHOCKS WERE INSTALLED, CAB ACTUALLY TWISTED ON.ITS MOUNTS OVER 1.5 INCHES. LOOKING FROM BEHIND, THE DRIVER SIDE AIRBAG WAS LEANING TO THE LEFT. VOLVO DEALER REPOSITIONED CAB AND MODIFIED REAR CAB BUSHING.MOUNTS. 8. BOUGHT NEW DRIVE TIRES, AS ONE VOLVO DEALER CLAIMED THAT THE HANDLING AND SWAY PROBLEMS WERE DUE TO BRIDGESTONE M710 SERIES DRIVE TIRES THAT HAD DEEP AND SOFT TREAD LUGS THAT CAUSED THE REAR SUSPENSION TO PULL IN DIFFERENT DIRECTIONS 9. VISITED AND PURCHASED SPECIAL INLINE AIR METERING VALVES FROM DON VEL ENGINEERING IN CLEARWATER TEXAS THAT ARE SUPPOSED TO CONTROL CAB SWAY. NOT MUCH HAS IMPROVED. I BELIEVE THE CAB SUSPENSION DESIGN HAS FLAWED ENGINEERING WITH THE GEOMETRY ANGLES OF FRONT MOUNTS AND SHOCK MOUNT ANGLES ON THE REAR. ALL VOLVO OWNERS HAVE RESIGNED THEMSELVES TO.PUT UP WITH WEEBLE WOBBLE HANDLING

    NHTSA complaint 10852592
  4. Filed Aug 10, 2015Failure Jun 23, 201579,800 milesKathleen, FLSteering, Suspension1 injured

    WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED AND MY NECK WAS SLAPPED BACK AND FORTH AND I COULD FEEL AND HEAR MY SPINE SNAP IN MY NECK. I HAD AN INSTANT AND INTENSE HEADACHE. I THOUGHT IT WOULD GO AWAY, BUT IT DID NOT. I SAW A DOCTOR AND HE DIAGNOSED INJURY FROM THAT INCIDENT. I HAVE BEEN OUT OF WORK FOR OVER A MONTH NOW FROM THIS INCIDENT. VOLVO HAS MADE NUMEROUS AND UNSUCCESSFUL ATTEMPTS TO FIX MY TRUCK. THE TRUCK IS GETTING WORSE AND IT IS GETTING HARDER TO CONTROL THIS VEHICLE WHEN ON UNEVEN ROAD SURFACES. IT SWAYS SO BAD, PASSING VEHICLES ARE AFRAID TO PASS US AND SLAM ON THEIR BRAKES. I AM AFRAID THAT WHEN I RETURN TO WORK, I WILL JUST GET INJURED AGAIN. DRIVING THIS VEHICLE CAUSES AN EXTREME AMOUNT OF FATIGUE WHICH IS REALLY AFFECTING MY HEALTH. I REALLY NEED THE ODI TO LOOK INTO THIS MATTER.

    NHTSA complaint 10747593
  5. Filed Mar 24, 2015Failure Apr 17, 2014Kathleen, FLBody

    FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS TIME PROGRESSED, THE PROBLEMS BECAME WORSE. IT BECAME HARD TO RIDE IN THE CAB, AS IT BEGAN TO BOTTOM OUT AT THE LEAST OF ROAD CONDITIONS. THIS WAS CAUSING THE OCCUPANTS SEVERE MIGRAINES AND MAKING IT IMPOSSIBLE TO ENGAGE IN TEAM LOADS, AS THE TEAM DRIVER WAS BEING FORCED TO SLEEP ON CUSHIONS ON THE CAB FLOOR BETWEEN THE TWO FORWARD SEATS. NOT ONLY DID THIS PRODUCE AND ILLEGAL SITUATION, BUT THE DRIVER THAT WAS TRYING TO SLEEP, WAS NOT SECURED IN THE CAB WHILE IN TRANSIT. HOWEVER, THERE WAS NO OTHER OPTIONS, AS THE DRIVER SLEEPING IN THE BERTH WAS SUSTAINING PHYSICAL INJURY BY WAY OF THE TRAUMATIC CAB 'SLAPPING' OR 'BOTTOMING OUT'. UPDATED 08/13/15 *BF UPDATED 12/10/15 *JS

    NHTSA complaint 10701592
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • AQ18005 Audit query, Communication
    Discrepancies in Required CFR Reporting
    Opened Oct 22, 2018, closed Aug 4, 2023
  • DP15006 Defect petition, Suspension
    Ride Quality
    Opened Sep 28, 2015, closed Apr 8, 2016
Source: NHTSA ODI investigations file.
Service bulletins

162 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • KC-2350 Feb 23, 2024 · Service Bulletin/Repair Instructions
    CBR - Telematics Gateway (TGW) Connect Ability Issues.
  • KC-2347 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)
  • KC-202 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
  • KC-2014 Feb 19, 2024 · Service Bulletin/Repair Instructions
    CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
  • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
    CBR: TGW Will Not Connect After SIM Card Replacement
  • EC0028V 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
    Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
  • CBR-2320 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
    CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.
  • V-258-002 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
    TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
  • V-258-001 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
    TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
  • V728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
    TSB: Barksdale Leveling Valve, Leak Test
  • CBR-2120 202308 Aug 29, 2023 · Service Bulletin/Repair Instructions
    CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off
  • CBR-2298 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
    CBR: Volvo DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
  • CBR-2112 202307 Jul 24, 2023 · Service Bulletin/Repair Instructions
    CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • TJ27316 Aug 29, 2017 · Service Bulletin/Repair Instructions
    Keyless Drive receiver issues
  • KC-2195 Oct 31, 2022 · Service Bulletin/Repair Instructions
    Volvo DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-183 Oct 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - ( AMT, I-Shift ) - Transmission Grinding When Downshifting ; Range Synchronizer (Synchro) Timing Procedure - US07 And Newer
  • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
    Expendable Items Parts List.
  • V-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
    TSB-Charge Air Cooler t-clamp install.
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Part information for AMT input shaft repair kits and the shim kit that is required for repair.
  • KC-435 Jun 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
  • KC-2174 Jun 15, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Drag Link Inspection And Replacement Criteria
  • KC-2028 Jun 17, 2022 · Service Bulletin/Repair Instructions
    AMT Control Housing Bench Testing - False Failures
  • KC-2107 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
    NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2119 Jun 21, 2022 · Service Bulletin/Repair Instructions
    DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
  • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
    (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
  • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2171 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
  • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
  • KC-732 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
  • KC-734 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Diesel Particulate Filter (DPF) And Diesel Oxidation Catalyst (DOC) Pin Testing Procedure - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-735 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
  • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
    US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting
  • KC-751 Jun 28, 2022 · Service Bulletin/Repair Instructions
    Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
  • KC-695 May 23, 2022 · Service Bulletin/Repair Instructions
    Electronic Stability Program (ESP), Electronic Stability Control (ESC): Changes And Removal Information; Permissible PAR File Changes - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-687 May 20, 2022 · Service Bulletin/Repair Instructions
    Back Office - Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry
  • KC-2107 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-726 May 31, 2022 · Service Bulletin/Repair Instructions
    Fuel Level Gauge Reading Incorrect In The Instrument Cluster
  • SNV22-003 May 13, 2022 · Service Bulletin/Repair Instructions
    The Diagnostic Process
  • KC-623 May 4, 2022 · Service Bulletin/Repair Instructions
    Volvo I-Shift AMT Will Not Calibrate After Incorrect Flywheel Housing Is Installed
  • KC-635 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Automated Manual Transmission Model F (AMT-F, I-Shift) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92, P1074-94, P1074-96 Logging, Appears As Inactive
  • KC-636 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Fault Code MID 144 PSID 204 FMI 9
  • KC-639 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
  • KC-640 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
  • KC-642 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Bendix ABS6 TO ABS8 Service Information
  • KC-647 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis Ghost Codes Due To Poor Grounding
  • KC-649 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone )
  • KC-650 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level
  • KC-660 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - PTO Pump Speed Calculator
  • KC-662 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis Loss Of Cruise Control After Disabling Electronic Stability Program (ESP)
  • KC-675 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - Equipped With A Catalyzed Exhaust Aftertreatment System ( EATS ) - Regeneration ( Regen ) Failure Diagnostic Process - US07 to US16 Emissions
  • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
    Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2157 May 13, 2022 · Service Bulletin/Repair Instructions
    Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • KC-66 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - LED Headlights Conversion Programming Procedure - Model VNL
  • KC-816 Mar 16, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - VN Model - Front Brake Squeal - US14 And Newer
Source: NHTSA manufacturer communications files.