Model yearDo not drive

2016 Volvo VNL

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Mar 15, 2016 to Jun 18, 2019.

Recall campaigns covering this model year630k vehicles or units across those campaigns
Owner complaints124.0 times the median 2016 heavy truck
Severity index16.72016 heavy trucks average 21.4
First 24 months6Complaints in its first two years
Complaints over time

Complaints about the 2016 Volvo VNL peaked in 2016, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246201652017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

58% of complaints about the 2016 Volvo VNL name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
7
Brakes
2
Suspension
2
Steering
1
Structure
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2016 Volvo VNL

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Volvo VNL
CampaignFiledSubjectComponentVehiclesRemedy
18V-668Sep 25, 2018In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restrictedEngine and cooling3,705Part replacement
17V-536Aug 29, 2017Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosenSteering470Part replacement
16V-928Dec 22, 2016In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake systemBrakes5,547Software update
16V-095Feb 19, 2016Affected vehicles are equipped with USK non-greasable drag links that may experience corrosion of the ball joints due to the seals being…Suspension2,053Part replacement
16V-097Feb 17, 2016Trucks may have been manufactured without a roll pin on the steering shaftsDo not driveSteering18,116Repair or modification
15V-026Jan 22, 2015Affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of…Brakes170Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Volvo VNL

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

12 complaints on file, page 1 of 1.

  1. Filed Jun 18, 2019Failure Mar 11, 2016100 milesTaylorville, ILDriveshaft

    TL* THE CONTACT OWNS A 2016 VOLVO VNL630. THE CONTACT STATED THAT THE VEHICLE ARRIVED FROM THE MANUFACTURER WITH A REAR DRIVESHAFT THAT WAS NOT CALIBRATED. THE DRIVESHAFT WAS THREE TIMES OVER THE MAXIMUM SPECIFICATIONS WHERE THE TRANSMISSION AND DRIVESHAFT WERE ATTACHED. THE FAILURE IN MANUFACTURING CAUSED A CONSIDERABLE AMOUNT OF VIBRATION WHILE THE VEHICLE WAS BEING DRIVEN AT ANY SPEED. CIT TRUCKS (LOCATED AT 3440 GATLIN DR, SPRINGFIELD, IL 62707, (217) 544-5300) AS WELL AS SEVERAL UNKNOWN DEALERS WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS INVALID.

    NHTSA complaint 11220825
  2. Filed Mar 31, 2019Failure Mar 11, 2016Taylorville, ILPower train, WheelsCrash

    FRONT WHEELS LOOSE FROM FACTOR AND DEALER DIDN'T CHECK, TIRES PSI 1/2 WHAT SHOULD BEEN , DRIVE SHAFT OUT OF PHASE . DAMAGE THE TRUCK MORE .I KNOW OF ABOUT 20 OF THESE TRUCK WITH THE DRIVE SHAFT PROBLEM . DEALER AND FACTOR WONT FIX/ THIS IS NOT SAFE

    NHTSA complaint 11192711
  3. Filed Mar 28, 2019Failure Feb 2, 201911,000 milesTaylorville, ILPower trainCrash

    VOLVO AND MACK DRIVE SHAFT OUT OF PHASE. I SHOWED MY DR. MY VIDEO OF MY TRUCK SHAKING. HE SAID YOU MIT AS WILL BE D W I

    NHTSA complaint 11192317
  4. Filed Aug 22, 2018Failure Mar 15, 2016Taylorville, ILPower train

    TL* THE CONTACT OWNS A 2016 VOLVO VNL SEMI-TRUCK. WHILE DRIVING VARIOUS LOW AND HIGH SPEEDS, THE VEHICLE VIBRATED. A SERIES OF INDEPENDENT MECHANICS CONFIRMED THAT THE DRIVESHAFT WAS LOOSE WITHIN THE TRANSMISSION. VOMAC SALES AND SERVICE MACK (5556 EAST MARGARET DRIVE, TERRE HAUTE, INDIANA 47803, (812) 233-6406) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TT

    NHTSA complaint 11121647
  5. Filed Jan 1, 2018Failure Nov 4, 2017104,000 milesTaylorville, ILPower train

    MY STUPID DEALER CIT TRUCKS COULD NOT FIND Y MY TRUCK WAS SHAKING SO THEY PLAYED WITH TRANSMISSION PROGRAMING ITS AN I SHIFT NO CLUTCH PEDDLE . STONINGTON IL. GOT FUEL AT F.S. COMING BACK CROSS RAIL ROAD TRACKS AND TRIED TO STOP FOR RT 48 . THE CLUTCH WOULD NOT RELEASE .THIS THE 4 TIME .

    NHTSA complaint 11057890
  6. Filed Jan 1, 2018Failure Apr 5, 2016Taylorville, ILPower train

    NEW VOLVO TRUCK MID MARCH 2016 IT HAD A SHAKE THAT GOT WORSE . MY DEALER CIT TRUCKS WAS TO STUPID FIND THE PROBLEM. ANTHER DEALER LOOK AT IT. THE REAR DRIVE SHAFT WAS OUT OF PHASE BUT HOW AFTER ALMOST 80000 MILES THE REAR ENDS ARE GOING OUT . MY TRUCK IS NOT THE ONLY ONE OUT THERE . VIDEOS CAN BE SEEN AT YOU TUBE- VOLVO SHAKES AND VOLVO TRUCK SHAKES

    NHTSA complaint 11057886
  7. Filed Jul 16, 2017Failure Mar 14, 2016Taylorville, ILPower train, Suspension

    VOLVO AND MACK TRUCKS DRIVE SHAFTS OUT OF PHASE. MAKING IT SHAKE AND EAT UP TIRES AND WEAR TRUCK OUT SHOULD BE RECALLED

    NHTSA complaint 11005545
  8. Filed Aug 28, 2016Failure Aug 22, 201630,000 milesTaylorville, ILSuspension, Unknown or other

    MY NEW VOLVO TRUCK SHAKES AND STARTING TO HOP R JUMP 30K MILES HTTPS://YOUTU.BE/EU119G9VYCU

    NHTSA complaint 10899068
  9. Filed May 13, 2016Failure Mar 2, 2016120,000 milesJackson, MSBody

    TL* THE CONTACT OWNS A 2016 VOLVO VNL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CAB WOULD SWAY BACK AND FORTH CAUSING THE VEHICLE TO LEAN TO THE SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAB BUSHINGS WERE AND CAB NEEDED TO BE LEVELED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

    NHTSA complaint 10864781
  10. Filed Apr 5, 2016Failure Jan 10, 2016Dacula, GAService brakes

    TL* THE CONTACT OWNS A 2016 VOLVO VNL. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE CONTACT FELT AN ABNORMAL VIBRATION IN THE WHEELS. THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT, ESPECIALLY DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKE DRUMS WERE CHANGED, BUT THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    NHTSA complaint 10853489
  11. Filed Apr 4, 2016Failure Dec 28, 20155,000 milesBuford, GASteering

    TL* THE CONTACT OWNS A 2016 VOLVO VNL. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING IN THE RAIN, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS TO DIAGNOSE AND REPAIR THE ISSUE; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

    NHTSA complaint 10853273
  12. Filed Mar 15, 2016Failure Feb 17, 201639,000 milesDonna, TXService brakes

    TL* THE CONTACT OWNS A 2016 VOLVO VNL. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

    NHTSA complaint 10849687
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • AQ18005 Audit query, Communication
    Discrepancies in Required CFR Reporting
    Opened Oct 22, 2018, closed Aug 4, 2023
  • DP15006 Defect petition, Suspension
    Ride Quality
    Opened Sep 28, 2015, closed Apr 8, 2016
Source: NHTSA ODI investigations file.
Service bulletins

202 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • KC-2350 Feb 23, 2024 · Service Bulletin/Repair Instructions
    CBR - Telematics Gateway (TGW) Connect Ability Issues.
  • KC-2347 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)
  • KC-202 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
  • KC-2014 Feb 19, 2024 · Service Bulletin/Repair Instructions
    CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
  • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
    CBR: TGW Will Not Connect After SIM Card Replacement
  • EC0028V 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
    Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
  • CBR-2320 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
    CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.
  • CBR-206 202310 Oct 12, 2023 · Service Bulletin/Repair Instructions
    CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
  • V-258-002 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
    TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
  • V-258-001 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
    TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
  • V728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
    TSB: Barksdale Leveling Valve, Leak Test
  • CBR-2120 202308 Aug 29, 2023 · Service Bulletin/Repair Instructions
    CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off
  • CBR-2298 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
    CBR: Volvo DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
  • CBR-2112 202307 Jul 24, 2023 · Service Bulletin/Repair Instructions
    CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2195 Oct 31, 2022 · Service Bulletin/Repair Instructions
    Volvo DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-183 Oct 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - ( AMT, I-Shift ) - Transmission Grinding When Downshifting ; Range Synchronizer (Synchro) Timing Procedure - US07 And Newer
  • KC-399 Oct 31, 2022 · Service Bulletin/Repair Instructions
    Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
  • KC-401 Oct 4, 2022 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
  • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
    Expendable Items Parts List.
  • KC-2018 Nov 30, 2020 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Code P200200 - Diagnostic Information; US14+OBD16 And Newer Emissions
  • V-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
    TSB-Charge Air Cooler t-clamp install.
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Part information for AMT input shaft repair kits and the shim kit that is required for repair.
  • KC-435 Jun 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
  • KC-2174 Jun 15, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Drag Link Inspection And Replacement Criteria
  • KC-2028 Jun 17, 2022 · Service Bulletin/Repair Instructions
    AMT Control Housing Bench Testing - False Failures
  • KC-2107 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
    NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2119 Jun 21, 2022 · Service Bulletin/Repair Instructions
    DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
  • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
    (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
  • KC-2149 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Particulate Matter (PM) Sensor Troubleshooting Guide - US14+OBD16 And Newer Emissions
  • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2171 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
  • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
  • KC-732 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
  • KC-734 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Diesel Particulate Filter (DPF) And Diesel Oxidation Catalyst (DOC) Pin Testing Procedure - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-735 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
  • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
    US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting
  • KC-751 Jun 28, 2022 · Service Bulletin/Repair Instructions
    Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
  • KC-695 May 23, 2022 · Service Bulletin/Repair Instructions
    Electronic Stability Program (ESP), Electronic Stability Control (ESC): Changes And Removal Information; Permissible PAR File Changes - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-687 May 20, 2022 · Service Bulletin/Repair Instructions
    Back Office - Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry
  • KC-2107 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-726 May 31, 2022 · Service Bulletin/Repair Instructions
    Fuel Level Gauge Reading Incorrect In The Instrument Cluster
  • SNV22-003 May 13, 2022 · Service Bulletin/Repair Instructions
    The Diagnostic Process
  • KC-623 May 4, 2022 · Service Bulletin/Repair Instructions
    Volvo I-Shift AMT Will Not Calibrate After Incorrect Flywheel Housing Is Installed
  • KC-635 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Automated Manual Transmission Model F (AMT-F, I-Shift) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92, P1074-94, P1074-96 Logging, Appears As Inactive
  • KC-636 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Fault Code MID 144 PSID 204 FMI 9
  • KC-639 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
  • KC-640 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
  • KC-642 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Bendix ABS6 TO ABS8 Service Information
  • KC-647 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis Ghost Codes Due To Poor Grounding
  • KC-649 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone )
  • KC-650 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level
  • KC-660 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - PTO Pump Speed Calculator
  • KC-662 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis Loss Of Cruise Control After Disabling Electronic Stability Program (ESP)
  • KC-675 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - Equipped With A Catalyzed Exhaust Aftertreatment System ( EATS ) - Regeneration ( Regen ) Failure Diagnostic Process - US07 to US16 Emissions
  • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
    Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2157 May 13, 2022 · Service Bulletin/Repair Instructions
    Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
Source: NHTSA manufacturer communications files.