Complaints over time
Complaints about the 2023 Volvo VNR peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Volvo VNR
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Apr 5, 2023 to Apr 5, 2023.
Recall campaigns covering this model year355k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 heavy truck
Severity index0.02023 heavy trucks average 20.7
First 24 months1Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2023 Volvo VNR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-511 | Jul 24, 2023 | Windshield wiper motor gears may wear prematurely, causing the motor to fail | Visibility and wipers | 55,012 | Part replacement |
| 23V-280 | Apr 19, 2023 | Coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short… | Electrical system | 125 | Part replacement |
| 23V-255 | Apr 7, 2023 | When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response | Adaptive equipment | 236 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Volvo VNR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 5, 2023Failure Apr 5, 2023Monroe township, NJUnknown or other
My truck is going to neutral When ever I slow down and about to make a turn or for a stop light , and will not ho back in gear . Until I fully stop and put it in gear again - causing big problems -
NHTSA complaint 11515674
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
41 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- CBR-2361 202404 Apr 10, 2024 · Service Bulletin/Repair Instructions
CBR: Volvo Chassis - Debris In 13L Cooling Systems Filled With Extended Life(VCS2) - CBR-2360 202404 Apr 2, 2024 · Service Bulletin/Repair Instructions
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults. - CBR-2258 202404 Apr 11, 2024 · Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F - S3926 202403 Mar 19, 2024 · Service Bulletin/Repair Instructions
Fleet Improvement Campaign: Certain Volvo VN model trucks have seat cushions that are thinner and wear faster than previous seat model. Follow the instructions below to replace the seat cushion with an alternative cushion that is acceptable. - S3903 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
Service Campaign: Volvo trucks has determined that certain VAH, VHD, and VN model trucks built with a D13 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follow… - S2970 202403 Mar 4, 2024 · Service Bulletin/Repair Instructions
Fleet Improvement Campaign: Certain Volvo VN model trucks could experience deep rock chips in the hood paint which could result in paint flaking or lifting. - CBR-2356 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed. - CBR-2139 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. - CBR-408 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated. - KC-2350 Feb 23, 2024 · Service Bulletin/Repair Instructions
CBR - Telematics Gateway (TGW) Connect Ability Issues. - KC-2347 Feb 16, 2024 · Service Bulletin/Repair Instructions
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID) - KC-2258 Feb 1, 2024 · Service Bulletin/Repair Instructions
CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F - KC-202 Feb 16, 2024 · Service Bulletin/Repair Instructions
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. - KC-2014 Feb 19, 2024 · Service Bulletin/Repair Instructions
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer - CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
CBR: TGW Will Not Connect After SIM Card Replacement - S3875 202401 Jan 26, 2024 · Service Bulletin/Repair Instructions
Fleet Improvement Campaign: (ABS) Software Update and Brake Inspection - S3787 202312 Dec 7, 2023 · Service Bulletin/Repair Instructions
Fleet Campaign: Certain Wegman Volvo trucks could have an issue with the Rear Air Suspension not being set correctly from the factory. The incorrectly adjusted suspension could cause incorrect working angles in the drive line. - CBR-2320 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present. - S7654 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
Service Campaign: On certain Volvo VN, VHD, VAH chassis, with a Meritor rear carrier, there is a possibility of the rear differentials being filled with incorrect fluid. This campaign will require draining the rear differential/differentials, hubs and refil… - S3672 202311 Nov 17, 2023 · Service Bulletin/Repair Instructions
Service Campaign: For certain Volvo Trucks configurations an updated adaptive cruise software has been developed. The new software will be delivered as an updated PAR file to the ABS Module and will help reduce heat load on steer axleâ™s brake assemblies du… - PSM23vna73 Nov 10, 2023 · Service Bulletin/Repair Instructions
Parts Sales and Marketing Bulletin: Volvo Trucks is excited to announce an additional year warranty program on Volvo Reman AMT I-Shift Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dea… - S7639 202310 Oct 31, 2023 · Service Bulletin/Repair Instructions
Service Campaign: This Service Campaign is the solution for the Ship Shortage of Proprietary Hubcap Recall SC0425 that effected Volvo VAH, VHD, VN, VNE Models. This Service Campaign also covers trucks that were shipped short from the factory or removed in t… - S7631 202310 Oct 31, 2023 · Service Bulletin/Repair Instructions
Service Campaign: This Service Campaign is the solution for the Proprietary Hubcap Recall SC0425 that effected Volvo VAH, VHD, VN, VNE Models. This Service Campaign also covers trucks that were shipped short from the factory or removed in the field. Volvo T… - CBR-399 202310 Oct 19, 2023 · Service Bulletin/Repair Instructions
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster. - CBR-206 202310 Oct 12, 2023 · Service Bulletin/Repair Instructions
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018. - S3584 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
Service Campaign: Upper Radiator Hose Replacement (4.00 Degree Crank Angle) - S3700 202309 Sep 22, 2023 · Service Bulletin/Repair Instructions
Fleet Campaign: TPMS Module Bracket Relocation - V-258-002 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement - V-258-001 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement - CBR-2297 202309 Sep 12, 2023 · Service Bulletin/Repair Instructions
CBR: Volvo Chassis - Nonfunctioning 12vAccessory Power Supply - Model Year(MY) 2017 To Present - CBR-2305 202308 Aug 8, 2023 · Service Bulletin/Repair Instructions
CBR: Valve Stem Extension Contacting Outer Wheel - CBR-2131 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions) - V728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test - S3605 202308 Aug 16, 2023 · Service Bulletin/Repair Instructions
Fleet Campaign: CAC Crimped Clamp Replacement - CBR-2120 202308 Aug 29, 2023 · Service Bulletin/Repair Instructions
CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off - V-821-002 202307 Jul 3, 2023 · Service Bulletin/Repair Instructions
TSB: Hood Cable Breaking or Binding - CBR-2298 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
CBR: Volvo DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions - CBR-2297 202307 Jul 5, 2023 · Service Bulletin/Repair Instructions
CBR: Volvo Chassis - Nonfunctioning 12v Accessory Power Supply - Model Year (MY) 2017 To Present - CBR-2112 202307 Jul 24, 2023 · Service Bulletin/Repair Instructions
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission - KC-776 Mar 13, 2023 · Service Bulletin/Repair Instructions
Volvo Chassis - Electronically Controlled Air Dryer System (ECADS) Building Too Much Air Pressure; Pressure Relief Valve Opening - SMB00 Feb 10, 2023 · Service Bulletin/Repair Instructions
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Source: NHTSA manufacturer communications files.