Campaign 23V-511

Windshield wiper motor gears may wear prematurely, causing the motor to fail

Defect summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2024 VNR, VNL, VHD, and VAH trucks. The windshield wiper motor gears may wear prematurely, causing the motor to fail.

Consequence

Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace the windshield wiper motor assembly, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2309.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V511000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-511
Make	Model	Model years
Volvo	VAH	2022 to 2024
Volvo	VHD	2022 to 2024
Volvo	VNL	2022 to 2024
Volvo	VNR	2022 to 2024

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

3 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

13V-349 Aug 13, 2013
Windshield wiper motor may fail
10V-359 Aug 3, 2010
Bottom track that attaches to the arms used to open and close the window may de-bond, which results in the glass coming loose at the bottom
10V-086 Mar 9, 2010
Adhesive used in the upper window in the bunk area to secure the glass may debond
09V-173 May 21, 2009
Seal may fail allowing water and contaminants to seep into the windshield wiper motor
04V-457 Sep 17, 2004
On certain trucks equipped with valeo wiper systems, the wiper motor may be susceptive to salt intrusion that could possibly lead to a condition…
03V-038 Feb 6, 2003
On certain heavy duty class 8 trucks, the sleeper section upper side window glass may de-bond from the window opening slide track mechanism