Model year

2023 Western Star 4700

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year421k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Western Star 4700 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 Western Star 4700

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Western Star 4700
CampaignFiledSubjectComponentVehiclesRemedy
25V-760Nov 4, 2025Axle clamp fasteners may be loose, which can result in a loss of vehicle controlSuspension18,783Repair or modification
23V-238Apr 4, 2023Tie rod may be missing a fastener, allowing the steer arm to detachSteering306Part replacement
22V-722Sep 28, 2022Tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separateSteering36Part replacement
22V-554Jul 29, 2022Engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut downEngine and cooling1,375Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Western Star 4700

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    24 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • CXA_10_25_Conmet Oil Pan Oct 16, 2025 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Issues
    • CXA 3_25_NOx Mar 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 2_25_NOx Feb 20, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 1_16_NOx Jan 16, 2025 · Other
      CX Advocate for NOx conversion low faults
    • CXA 10_17_Reman Process Oct 17, 2024 · Other
      CX Advocate for overview of the remanufacturing process.
    • SF679-DLR LTR Oct 1, 2024 · Service Campaign
      Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners req…
    • SF679-Bulletin Oct 1, 2024 · Service Campaign
      Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners req…
    • ICI24-036 Oct 1, 2024 · Other
      Important Campaign Information letter for SF679 – Revised Bulletin.
    • CXA 8_24_Conmet Oil Pan Aug 15, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • CXA 7_24_Reman Process V2 Jul 18, 2024 · Other
      CX Advocate for overview of the remanufacturing process.
    • CXA 7_24_Reman Process Jul 18, 2024 · Other
      CX Advocate for overview of the remanufacturing process.
    • CXA 7_24_NOx Jul 18, 2024 · Other
      CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
    • CXA 7_24_Conmet Oil Pan Jul 18, 2024 · Other
      CX Advocate for ConMet Oil Pan Insert Additional Failures
    • CXA 06_24_Clutch Bolts Jun 21, 2024 · Other
      CX Advocate communication for clutch bolts
    • CXA 06_24_NOx Jun 21, 2024 · Other
      CX Advocate communication for NOx conversion low faults
    • VSWP Customer Letter May 21, 2024 · Other
      Customer letter regarding variable speed water pump.
    • SS734-WST May 24, 2024 · Other
      Service Solution for Thread Spring Pin Suspension Alignment & Installation
    • SS763-WST May 8, 2024 · Other
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • SS3144-FTL Apr 25, 2024 · Service Bulletin/Repair Instructions
      Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
    • SF679 Feb 2, 2024 · Service Bulletin/Repair Instructions
      Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
    • ICI24-004 Feb 2, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
    • SF679 Jan 26, 2024 · Service Bulletin/Repair Instructions
      Field Service Campaign for Virtual Technician Module
    • ICI23-043 Nov 17, 2023 · Service Bulletin/Repair Instructions
      Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
    • SF668 May 11, 2023 · Service Bulletin/Repair Instructions
      Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.
    Source: NHTSA manufacturer communications files.