Complaints over time
Complaints about the 2020 Winnebago Navion peaked in 2024, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Winnebago Navion
Other, diesel, 4x2, built in Germany. Owner complaints on file from Feb 16, 2024 to Oct 21, 2024.
Recall campaigns covering this model year641k vehicles or units across those campaigns
Owner complaints52.5 times the median 2020 other
Severity index20.02020 others average 6.4
First 24 months0Complaints in its first two years
Components
20% of complaints about the 2020 Winnebago Navion name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2020 Winnebago Navion
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-089 | Feb 17, 2026 | Rear roof cap aerofence trim may become loose and detach during transit | Structure | 4,024 | Repair or modification |
| 24V-824 | Dec 30, 2024 | Door assembly may have been manufactured with incorrect window adhesion, causing the window to loosen or detached | Structure | 5,313 | Repair or modification |
| 24V-318 | May 7, 2024 | Supplemental Restraint System (SRS) wires can be caught in the seat mechanism when the driver or passenger seats are adjusted | Airbags | 15,572 | Repair or modification |
| 23V-694 | Oct 16, 2023 | Retractable awning may extend unintentionally during transit | Equipment | 6,237 | Software update |
| 23V-637 | Sep 15, 2023 | Incorrect hitch label was installed, which can lead to overloading of the vehicle | Equipment | 5,369 | Repair or modification |
| 22V-795 | Oct 21, 2022 | LP fuel line is routed near the rear wheel well, which may allow the fuel line to contact the tire and become damaged, resulting in a gas leak | Equipment | 4,616 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Winnebago Navion
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Oct 21, 2024Failure Oct 17, 2024Lake Bluff, ILUnknown or other
The plexiglass window on our house door for the Winnebago became dislodged while driving. According to other owners this is a widespread problem and Wimmebago is not recalling this part or offering to fix it.
NHTSA complaint 11621087 - Filed Aug 18, 2024Failure Nov 1, 2022Ventura, CAUnknown or other
Coach door plexiglass came loose and was flapping on the highway. It was removed and reglued with acrylic (?) glue by a glass shop. That later failed and the plexiglass fully detatched and fell out on a short trip. I was unable to relocate it. Safety glass was then made to fit and again glued, which has now held for over a year. I am the 2nd owner of the vehicle. The plexiglass window was original to the RV.
NHTSA complaint 11609271 - Filed Aug 16, 2024Failure Sep 15, 2022East Peoria, ILBody
2020 Winnebago Navion RV coach door window (Lippert/Metalarte) became partially detached. Adhesive failed on upper edge and 1/3 of the length posing a safety hazard had the window completely detached. The plexiglass panel was removed and re-attached by an automotive window service provider. Window integrity continues today.
NHTSA complaint 11608961 - Filed Jul 24, 2024Failure Jun 12, 2024LAS Vegas, NVElectrical systemFire
When parked with engine still running, we inadvertently turned on A/C to high. Within a minute we smelled an electrical fire and disconnected the battery. We had it towed to Mercedes Benz. They disassembled the floor board on the drivers side and found all the wiring melted. Mercedes claimed it was Winnebago wiring that caused the problem ( The metal plates that cover the wiring arced and melted the wiring ). We then had it towed to our storage unit where the Progressive Insurance adjustor inspected the damage and denied the claim stating it was Winnebago that caused the problem. He agreed with Mercedes that it was Winnebago's problem. Towed to Winnebago service center and they said it was Mercedes wiring that melted and denied responsibility.
NHTSA complaint 11604269 - Filed Feb 16, 2024Failure May 20, 2021Port Townsend, WAUnknown or other
Retractable awning (by Carefree) has continued problems opening and closing, which can occur while the vehicle is traveling on highways, causing a potential hazard to vehicle occupants and other vehicles on the road. This problem has had a recall by Winnebago with repairs, which we have had performed, but it has not solved the problem. Neither Winnebago nor Carefree has a good solution for the problem (continued recall repairs by many other Navion owners have also been unsuccessful)and will not assist with it. There are many documented cases of this on the View/Navion Motorhomes Facebook website.
NHTSA complaint 11572346
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 7SB009-24-01A Apr 5, 2024 · Service Bulletin/Repair Instructions
Service Bulletin sent to dealers advising of the required legal verbiage each RO should document. - 7SB002-24-01A Feb 23, 2024 · Service Bulletin/Repair Instructions
Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used. - 12-08-22-MB Dec 8, 2022 · Service Bulletin/Repair Instructions
Notification sent to all Winnebago Era, View, Navion & Revel Dealers advising of interest reimbursement on all units affected by the stop sell recall issued by Mercedes Benz. - 11-18-22-MB Nov 18, 2022 · Service Bulletin/Repair Instructions
Letter to all Winnebago dealers notifying them of the Mercedes Benz recall affecting Winnebago and dealer inventory and that effective immediately Winnebago and dealers are unable to ship, sell or deliver affected products until recall is remedied. - 2019-2022 Sprint Nov 3, 2022 · Service Bulletin/Repair Instructions
Notification to all dealers advising them of a Mercedes-Benz recall regarding the park lock function. - 7SB005-23-01A Sep 19, 2022 · Service Bulletin/Repair Instructions
Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.
Source: NHTSA manufacturer communications files.