Other, 4x2, built in United States. Owner complaints on file from Aug 16, 2004 to Mar 30, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 04V-195 | Apr 22, 2004 | Certain chassis equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard… | Electrical system | 30,345 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
34 complaints on file, page 1 of 2.
INSTRUMENT CLUSTER DISPLAY GOES BLACK (NO DISPLAY) AT TIMES WHILE DRIVING.
NHTSA complaint 11192594TL* THE CONTACT OWNS A 2004 WORKHORSE CHASSIS W22. WHILE DRIVING 65 MPH UPHILL, THE VEHICLE SEIZED AND BRAKE FLUID WAS LEAKING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint 11024996DRIVING DOWN 295@ 70 MPH , ENGINE DIED, LOST POWER STEERING, BRAKES, ALL ELECTRICAL. DEAD IN THE WATER, NEEDED TO TOW. I UNDERSTAND THAT THIS IS A PROBLEM WITH THIS CHASSIS. APPARENTLY THE IGNITION SWITCH MOUNTED ON THE STEERING COLUMN BURNS OUT BECAUSE IT IS OVERLOADED. WORKHORSE OFFERS A FIX USING RELAY COSTS OVER $300.00, SO THEY MUST REALIZE IT IS A PROBLEM.
NHTSA complaint 10893108TL*THE CONTACT OWNS 2005 WINNEBAGO ADVENTURER WITH A 2004 WORKHORSE CHASSIS. THE CONTACT HAD THE CALIPERS REPLACED ON THE WORKHORSE CHASSIS UNDER A RECALL, BUT THE DEALER WOULD NOT REPAIR ANY OTHER PARTS THAT WERE DAMAGED. THE FAILURE CAUSED THE ROTORS TO CRACK AND BREAK. THE MANUFACTURER STATED THAT THEY DO NOT FIX ANYTHING THAT WAS NOT LISTED IN THE RECALL AND THAT ANY DAMAGE CAUSED FROM THE FAILURE IN THE CALIPERS, WOULD BE THE OWNERS RESPONSIBILITY. THE FAILURE AND CURRENT MILEAGES WERE 17000. UPDATED 02/01/11*LJ UPDATED 04/14/11
NHTSA complaint 103673292004 SIGHTSEER, -MODEL# WFD30B. I'M HAVING PROBLEMS WITH THE MR JUST SLOWING DOWN AS IF THE BRAKES ARE BEING APPLYED. I HAD THE ENGINE SCOPED AND ALL WAS WELL. I HAVE BEEN TOLD IT COULD HAVE BEEN THE BRAKES, BUT WORKHORSE SAID MY MODEL WAS NOT ON THE RECALL LIST. HAVE BEEN TOLD 1. WRONG CATALYTIC CONVERTER 2. FUEL FILTER 3. BRAKES GETTING HOT AND GRABBING. 4. PARKING BRAKE NOT RELEASING. I HAD TO STOP FOR 30-40 MINUTES, THEN COULD DRIVE FOR 2-3 HOURS, THEN THE LOAE OF POWER OCCURED AGAIN ? HELP! *TR
NHTSA complaint 10351609TL*THE CONTACT OWNS A 2004 WORKHORSE TRAILER MODEL W22. WHILE ATTEMPTING TO APPLY THE BRAKES THE CONTACT NOTICED THAT THE BRAKE PEDAL HAD SUDDENLY FELL TO THE FLOOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 11/03/10. *LJ THE CONSUMER STATED THE REAR CALIPERS FAILED AND THE ABS LIGHT ILLUMINATED. UPDATED 11/04/10*JB
NHTSA complaint 10349065TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER RV EQUIPPED WITH A 2004 WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS DRIVING IN RAINY WEATHER CONDITIONS APPROXIMATELY 30 MPH, THE BRAKES WERE ENGAGED AND THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE BRAKES BECAME SPONGY AND TRAVELED TO THE FLOOR WITHOUT RESISTANCE. THERE WAS A BURNING BRAKE ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ABS SENSOR. THE WORKHORSE MANUFACTURER WAS NOTIFIED AND THEY REFUSED TO REPAIR THE RELATED DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. THE CONTACT STATED THAT ON JUNE 11, 2007 THE VEHICLE THE CALIPERS, FRONT AND REAR BRAKE PADS, AND BRAKE LINE HOSES WERE REPLACED. THE FOUR ROTORS WERE ALSO TURNED. THE TOTAL REPAIR COST WAS $3,005.23. IN ADDITION, THE ABS SENSOR WAS PREVIOUSLY REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 20,238.
NHTSA complaint 10344152TL*THE CONTACT OWNS A 2004 DAMON INTRUDER RV EQUIPPED WITH A 2004 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE BRAKES WERE ENGAGED; THE FRONT BRAKES BEGAN TO VIBRATE AND THE REAR BRAKES WERE DRAGGING EMITTING A STRONG BURNING ODOR. SUDDENLY, THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE ENGINE WAS TURNED OFF. THE CONTACT RESTARTED THE VEHICLE AFTER TWO HOURS SO THAT THE BRAKES COULD COOL DOWN. THE FAILURE OCCURRED APPROXIMATELY 10 TIMES AND CONTINUED TO OCCUR. THERE WAS A RECALL ASSOCIATED TO THE NHTSA CAMPAIGN ID NUMBER 09V225000 (SERVICE BRAKES, HYDRAULIC). THE AUTHORIZED DEALER WAS NOTIFIED AND THE PART WAS UNAVAILABLE. THE MANUFACTURER HAD NOT INFORMED THE DEALER REGARDING THE RECALL PART AVAILABILITY. THE CONTACT HAD CONCERN OF THE UNCERTAINTY OF WHEN THE PART WOULD BE AVAILABLE AND THE SAFETY ISSUE ADDRESSED IN THE RECALL. THE FAILURE MILEAGE WAS 14,000. UPDATED EVOQ 07/30/10*JB
NHTSA complaint 10342652TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER RV EQUIPPED WITH A 2004 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKES WERE ENGAGED AND THEY LOCKED IMMEDIATELY WITHOUT WARNING. THE FAILURE OCCURRED REPEATEDLY AND PROGRESSED TO WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE BRAKE CALIPERS AND BRAKE PADS. THE CONTACT REPAIRED THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE APPROXIMATELY 8,000.
NHTSA complaint 10341582TL*THE CONTACT OWNS A 2004 WORKHORSE W22. THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER MAY 2009 AND A SECOND NOTICE DECEMBER 2009 FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC). HE CALLED THE MANUFACTURER THREE TIMES TO FIND OUT WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD THE VEHICEL REPAIRED SEVERAL TIMES IN REFERENCE TO THE FAILURE BUT THE MANUFACTURER OFFERED NO REIMBURSEMENT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 22,000. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
NHTSA complaint 10335077TL* THE CONTACT OWNS A 2004 WORKHORSE CHASSIS P32 RV. THE CONTACT STATED HE WAS UNABLE TO REMOVE THE GEAR SHIFT SELECTOR OUT OF THE PARK POSITION. HE ATTEMPTED TO APPLY PRESSURE TO THE BRAKE PEDAL TO RELEASE THE GEAR SHIFT LOCK BUT TO NO AVAIL. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 8,000.
NHTSA complaint 10332540TL*THE CONTACT OWNS A 2004 WORKHORSE W22. THE CONTACT STATED THAT THE BRAKES FAILED IN 2006 AND WERE REPAIRED AT HIS EXPENSE. HOWEVER, THEY FAILED AGAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) AND HAD BEEN IN CONSTANT CONTACT WITH THE MANUFACTURER ATTEMPTING TO HAVE THE VEHICLE REPAIRED. HOWEVER, THE PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 07/19/10. *LJ UPDATED 09/21/10
NHTSA complaint 10331955TL*THE CONTACT OWNS A 2004 ALLEGRO OPEN ROAD RV WITH WORKHORSE CHASSIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE LEFT FRONT BRAKE WHEEL LOCKED UP. THE CONTACT TURN THE VEHICLE OFF FOR A WHILE AND WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE THE BRAKES WERE REPAIRED WITH USED PARTS AT THE CONTACT'S EXPENSE. ON THE DAY THAT HE PICKED UP THE VEHICLE FROM THE DEALERSHIP, THE FRONT BRAKES LOCKED UP AGAIN. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE REPAIRS WERE DONE AGAIN FREE OF CHARGE. THE CONTACT REFERENCED RECALL 50901-C REGARDING THE BRAKE DEFECT, FOR WHICH HE HAD RECEIVED TWO RECALL NOTICES.THE FAILURE MILEAGE WAS APPROXIMATELY 32,800. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000.
NHTSA complaint 10328268TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO RECALL 04V195000 (ELECTRICAL SYSTEM) AND RECEIVED A RECALL NOTICE FOR A BRAKE SYSTEM DEFECT (NOT IN NHTSA DATABASE): BOSCH CAMPAIGN ID:50901-C. THE CONTACT WAS DRIVING AT APPROXIMATELY 45 MPH WHEN THE BRAKE PEDAL STUCK SUDDENLY. THE CONTACT ALSO NOTICED A LOT OF HEAT BEING EMITTED FROM THE BRAKES AND SMOKE FROM THE WHEELS SO HE REMOVED THE PADS FROM THE ROTORS AND DROVE HOME. THE BRAKES DID NOT RETRACT SO THE ROTORS OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO INFORMED HIM THAT THE PARTS FOR REPAIR WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000.
NHTSA complaint 10325419USED BRAKES ABOUT FOUR OR FIVE TIMES AT TRAFFIC LIGHTS, THEN STARTED TO SMELL BRAKES. PULLED OFF ROADWAY SOON AS POSSIBLE, RIGHT REAR BRAKE EXTREMELY HOT. WAITED ABOUT AN HOUR AND HALF FOR BRAKES TO COOL. BRAKES FAIL EVERY TIME DRIVEN SINCE THAT FIRST FAILURE. *TR
NHTSA complaint 10321205TL* THE CONTACT OWNS A 2004 MONACO LAPALMA RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID 09V110000 (SERVICE BRAKES, HYDRAULIC). THE RECALL NOTIFICATION WAS RECEIVED IN MAY 2009. THE CONTACT WAS DISPLEASED TO KNOW THE MANUFACTURER RECALL REMEDY HAS BEEN UNAVAIALE FOR SUCH A LENGTHY PERIOD OF TIME. THE MANUFACTURER HAD BEEN NOTIFIED ON SEVERAL OCCASIONS. THERE WAS NO FAILURE MILEAGE.
NHTSA complaint 10320129TL*THE CONTACT OWNS A 2004 SUN CRUISER 1FG33B RV. THE VEHICLE WAS EQUIPPED WITH THE WORKHORSE CUSTOM BRAKES. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS APPLIED WITH A DELAY IN THE RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED RATE TRAVELED. THE DRIVER SMELLED A STRONG ODOR COMING FROM THE BRAKES. THE VEHICLE HAS NOT BEEN DIAGNOSED FOR THE MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 24,000.
NHTSA complaint 10319047TL*THE CONTACT OWNS A 2004 WORKHORSE PACE ARROW. WHILE DRIVING 50 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND HEARD A POPPING NOISE IN THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE HAS OCCURRED APPROXIMATELY 15 TIMES. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,000.
NHTSA complaint 10315185TL* THE CONTACT OWNS A 2004 WORKHORSE WINNABEGO CHASSIS W22. HE RECEIVED NOTICE FOR A RECALL CAMPAIGN (SEE NHTSA CAMPAIGN ID NUMBER: 09V110000; SERVICE BRAKES-HYDRAULIC) AND STATED HE FILED A COMPLAINT MONTHS AGO IN REGARDS TO RECALL REPAIRS. HE ALSO STATED FOR THE LAST YEAR, HE HAS RECEIVED TWO INTERIM RECALL NOTICES FROM WORKHORSE STATING THE REMEDY FOR THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THEY HAD NOT FURTHER INFORMATION AS TO WHEN AND IF THE PARTS WOULD EVER BECOME AVAILABLE. THE CONTACT WAS CONCERNED FOR HIS SAFETY AND THE FACT THAT NO ONE COULD ADVISE HIM AS TO WHEN THE DEFECTIVE PARTS WOULD BECOME AVAILABLE. THERE WERE NO FAILURES AT THIS TIME AND MILEAGE WAS UNKNOWN. UPDATED 3/4/2010 *CN UPDATED 05/20/10
NHTSA complaint 10304416TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS W22. WHILE THE WORKHORSE MANUFACTURER WAS SERVICING THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER: 09V110000, SERVICE BRAKES, HYDRAULIC, THE TECHNICIAN STATED THAT HE DID NOT NEED TO HAVE THE RECALL REPAIRED AND HE WAS REFUSED SERVICE. THE CONTACTS VIN NUMBER WAS INCLUDED IN THE RECALL AND HE EXPERIENCED THE IDENTICAL FAILURE THAT WAS DESCRIBED IN THE RECALL.
NHTSA complaint 10288574Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.