By year
Owner complaints about Zero vehicles peaked at 6 in 2022
Owner complaints filed with NHTSA, 2011 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Zero
The complete NHTSA record for Zero vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Zero recalls are filed by Zero Motorcycles, part of Zero.
Owner complaints in the last five years925 on file in all, across 19 models
Recall campaigns227 in five years
Severity index24.0Crash, fire, injury or death per 100 complaints
Investigations027 service bulletins
Components
Electrical system draws the most owner complaints about Zero vehicles, 38% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The S has the most complaints of any Zero model
Every Zero model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| S | 2009 to 2026 | 6 | 16.7 | 11 | 0 |
| DS | 2009 to 2026 | 5 | 20.0 | 14 | 0 |
| FX | 2013 to 2026 | 4 | 25.0 | 6 | 0 |
| SR | 2014 to 2024 | 3 | 66.7 | 6 | 0 |
| DSR | 2016 to 2026 | 2 | 0.0 | 6 | 0 |
| SR/S | 2020 to 2026 | 2 | 0.0 | 2 | 0 |
| Zero S | 2012 | 1 | 100.0 | 6 | 0 |
| SR/F | 2020 to 2026 | 1 | 0.0 | 4 | 0 |
| X | 2012 | 1 | 0.0 | 2 | 0 |
| Dsr/x | 2023 to 2026 | 0 | None | 6 | 0 |
| Zero DS | 2012 | 0 | None | 6 | 0 |
| Dsrp | 2023 to 2025 | 0 | None | 4 | 0 |
| FXS | 2016 to 2024 | 0 | None | 3 | 0 |
| XU | 2011 to 2013 | 0 | None | 3 | 0 |
| Zero XU | 2012 | 0 | None | 3 | 0 |
| DSP | 2012 to 2017 | 0 | None | 2 | 0 |
| MXD | 2011 | 0 | None | 1 | 0 |
| XD | 2011 | 0 | None | 1 | 0 |
| Xu-Lsm | 2012 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Zero product
- 26V-048 Jan 28, 2026
Front brake hose may be twisted and become damaged, which can cause a brake fluid leak and a loss of brake pressure
Brakes · 118 vehicles - 25V-834 Dec 2, 2025
Motor controller may have been built with incorrect fasteners, causing higher resistance at the busbar joint and a loss of drive power
Electrical system · 7 vehicles - 25V-587 Sep 9, 2025
Improperly routed key switch signal wires may break, causing a loss of drive power
Electrical system · 319 vehicles - 25V-459 Jul 11, 2025
Front brake hose may be twisted and become damaged, which can cause a brake fluid leak and a loss of brake pressure
Brakes · 44 vehicles - 22V-403 Jun 8, 2022
Incorrect front brake caliper bolts may have been installed and could damage the mounting threads on the fork, causing the caliper to loosen
Brakes · 23 vehicles - 21V-940 Dec 3, 2021
Incorrect rear brake pads were installed
Brakes · 45 vehicles - 21V-795 Oct 13, 2021
Rear rotor bolts were insufficiently tightened
Brakes · 411 vehicles - 20V-704 Nov 13, 2020
Front brake switch can fail from water getting into the switch
Lighting · 659 vehicles - 20V-640 Oct 15, 2020
DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any…
Electrical system · 64 vehicles - 18V-215 Apr 4, 2018
Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short…
Electrical system · 218 vehicles
Source: NHTSA ODI recalls file.