By model year
The 2010 model year drew the most complaints, 1
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
Zero S
Every Zero S model year on file, 2009 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years61 involved a crash, fire, injury or death
Model years172009 to 2026
Recall campaigns10Distinct campaigns listing it
Service bulletins53Summed across model years
Components
Engine and cooling leads the Zero S complaint record
Owner complaints across all model years, by component.
Source: NHTSA ODI complaints file.
Model years
The record for each Zero S model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2026 | Not decoded | 1 | 0.0 | None | 0 | 0 | 3 |
| 2025 | Not decoded | 0 | None | None | 0 | 0 | 6 |
| 2024 | Not decoded | 0 | None | None | 0 | 0 | 6 |
| 2023 | Not decoded | 0 | None | None | 0 | 0 | 4 |
| 2021 | Not decoded | 0 | None | None | 1 | 0 | 6 |
| 2020 | Not decoded | 0 | None | None | 0 | 0 | 6 |
| 2019 | Not decoded | 0 | None | None | 0 | 0 | 6 |
| 2018 | Motorcycle | 1 | 0.0 | 50 | 1 | 0 | 6 |
| 2017 | Not decoded | 0 | None | None | 2 | 0 | 6 |
| 2016 | Not decoded | 0 | None | None | 0 | 0 | 1 |
| 2015 | Not decoded | 0 | None | None | 1 | 0 | 1 |
| 2014 | Not decoded | 0 | None | None | 1 | 0 | 1 |
| 2013 | Motorcycle | 1 | 0.0 | 50 | 1 | 0 | 1 |
| 2012 | Not decoded | 1 | 100.0 | 100 | 0 | 0 | 0 |
| 2011 | Motorcycle | 1 | 0.0 | 50 | 2 | 0 | 0 |
| 2010 | Not decoded | 1 | 0.0 | 100 | 1 | 0 | 0 |
| 2009 | Not decoded | 0 | None | None | 1 | 0 | 0 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the Zero S
- 20V-640 Oct 15, 2020
DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any…
Electrical system · 64 vehicles - 17V-762 Nov 28, 2017
Information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year
Equipment · 36 vehicles - 17V-436 Jul 10, 2017
In the event that a turn signal stops working, the turn signal flasher may not change its flash rate to alert the operator
Lighting · 10 vehicles - 17V-145 Mar 7, 2017
Anti-Lock Braking System (ABS) Hydraulic Control Unit (HCU) may have the wrong vehicle model information, possibly causing the ABS to function…
Brakes · 61 vehicles - 16V-610 Aug 22, 2016
Affected motorcycles have a DC-DC converter that may have insufficient output power
Electrical system · 96 vehicles - 14V-119 Mar 12, 2014
Due to a possible manufacturing defect, the motor rotor may contact the stator while riding
Engine and cooling · 94 vehicles - 13V-635 Dec 18, 2013
Affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor
Electrical system · 667 vehicles - 13V-329 Jul 30, 2013
On the affected motorcycles, the front caliper mounting bolts are susceptible to corrosion which could lead to their cracking and possible fracture
Brakes · 268 vehicles - 12V-307 Jun 29, 2012
Brake light switch at the front brake lever may not activate until significant brake lever travel occurs
Lighting · 450 vehicles - 11V-282 May 16, 2011
Front brake caliper bracket may experience permanent deformation when subjected to high braking loads
Brakes · 160 vehicles
Source: NHTSA ODI recalls file.