Complaints over time
Complaints about the 2013 Zero DS peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Zero DS
Motorcycle, electric, built in United States. Owner complaints on file from Jun 9, 2018 to Jun 9, 2018.
Recall campaigns covering this model year1667 vehicles or units across those campaigns
Owner complaints1Below the median 2013 motorcycle
Severity index0.02013 motorcycles average 12.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2013 Zero DS name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2013 Zero DS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 13V-635 | Dec 18, 2013 | Affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor | Electrical system | 667 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Zero DS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jun 9, 2018Failure May 30, 20184,000 milesRenton, WASuspension
BOUGHT USED 2013 ZERO DS. BIKE WOULD EMIT NOISE WHILE COMING TO A STOP THAT SOUNDED LIKE RUBBING METAL BUT COULD NOT DETERMINE SOURCE. NOW I'M PRETTY SURE IT WAS THE FORKS. WAS ADJUSTING SUSPENSION AND DISCOVERED FORK OIL LEAKING OUT OF LEFT FORK AT THE BOTTOM AFTER SHORT RIDE. FORTUNATELY, ABLE TO CLEAN UP OIL BEFORE IT GOT ON FRONT ROTOR. LEAKED A TEASPOON AMOUNT IN A SHORT TIME. DISCOVERED THAT THIS WAS A COMMON PROBLEM WITH WEB SEARCH, THAT COULD LEAD TO FORK BECOMING LOOSE (SEE YOUTUBE VIDEO IN FIRST LINK). HTTP://ELECTRICMOTORCYCLEFORUM.COM/BOARDS/INDEX.PHP?TOPIC=3790.0 HTTP://ELECTRICMOTORCYCLEFORUM.COM/BOARDS/INDEX.PHP?TOPIC=6487.0 HTTP://ELECTRICMOTORCYCLEFORUM.COM/BOARDS/INDEX.PHP?TOPIC=3784.0 BIKE ONLY HAS 4K MILES ON IT. OIL ON ROTOR IS A SAFETY ISSUE, BIKE BRAKING PERFORMANCE WILL DIMINISH. FORK OIL LEAKING OUT OF FORK CAN AFFECT HANDLING, WHICH MAY RESULT IN A CRASH. FORK BECOME LOOSE COULD RESULT IN A CRASH.
NHTSA complaint 11100650
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- ZMDN 83022 Aug 30, 2022 ยท Service Bulletin/Repair Instructions
Cypher II Firmware Update Notice
Source: NHTSA manufacturer communications files.