Complaints over time
Complaints about the 2012 Zero X peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Zero X
Motorcycle, electric, built in United States. Owner complaints on file from Oct 13, 2016 to Oct 13, 2016.
Recall campaigns covering this model year2704 vehicles or units across those campaigns
Owner complaints1Below the median 2012 motorcycle
Severity index0.02012 motorcycles average 7.8
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2012 Zero X name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2012 Zero X
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 12V-310 | Jul 2, 2012 | Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the… | Electrical system | 254 | Repair or modification |
| 12V-307 | Jun 29, 2012 | Brake light switch at the front brake lever may not activate until significant brake lever travel occurs | Lighting | 450 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Zero X
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 13, 2016Failure Aug 1, 20151 milesLakewood, COFuel/propulsion system
THE VEHICLE MAY NOT GO AT ALL WHEN IT IS FIRST TURNED ON OR IF IT DOES START OUT IT SOMETIMES QUITS WHILE RUNNING LEAVING ME STRANDED IN TRAFFIC TO PUSH IT OUT OF THE WAY. IN JANUARY 15, 2014 I RECEIVED RECALL NUMBER 13V-635, BUT WHEN I WENT TO THE DEALER FOR THE FIX I WAS TOLD I'D RECEIVED THE NOTICE BY MISTAKE AND MY 2012 ZERO X WASN'T INCLUDED IN THE RECALL. ON AUGUST 08, 2015 I TOOK IT TO THE DEALER TO HAVE IT FIXED OUTSIDE OF THE RECALL OR WARRANTY. THE KEPT TELLING ME THAT IT COULDN'T BE DIAGNOSED BECAUSE IT WOULDN'T MALFUNCTION FOR THEM. I TOOK IT BACK UNREPAIRED ON OCTOBER 28, 2015. WHILE SEARCHING NHTSA.DOT.GOV I COULD NOT FIND 13V-635, BUT I DID FIND 12V-310 WHICH ALSO DESCRIBES A QUITS-WHILE-RUNNING CONDITION. I PURCHASED MY BIKE AFTER JULY 31,2012 SO I NEVER RECEIVED THIS RECALL NOTICE, AND I DON'T KNOW IF THE REPAIR DESCRIBED IN IT WAS EVER PERFORMED. THE LINE IN 12V-310 WHICH READS "BUILT DECEMBER 19, 2012 THROUGH MARCH 15, 2012" DOES NOT MAKE SENSE. SHOULDN'T THE FIRST DATE BE FROM 2011 LIKE THE OTHER MODELS LISTED?
NHTSA complaint 10915960
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.