Complaints over time
Complaints about the 2012 Zero Zero S peaked in 2013, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearDo not drive
2012 Zero Zero S
Motorcycle, electric, built in United States. Owner complaints on file from Jun 5, 2013 to Jun 5, 2013.
Recall campaigns covering this model year62,172 vehicles or units across those campaigns
Owner complaints1Below the median 2012 motorcycle
Severity index100.02012 motorcycles average 7.8
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2012 Zero Zero S name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2012 Zero Zero S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-215 | Apr 4, 2018 | Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short…Do not drive | Electrical system | 218 | Refund or buyback |
| 13V-635 | Dec 18, 2013 | Affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor | Electrical system | 667 | Software update |
| 13V-329 | Jul 30, 2013 | On the affected motorcycles, the front caliper mounting bolts are susceptible to corrosion which could lead to their cracking and possible fracture | Brakes | 268 | Part replacement |
| 12V-455 | Sep 17, 2012 | These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle | Equipment | 315 | Software update |
| 12V-310 | Jul 2, 2012 | Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the… | Electrical system | 254 | Repair or modification |
| 12V-307 | Jun 29, 2012 | Brake light switch at the front brake lever may not activate until significant brake lever travel occurs | Lighting | 450 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Zero Zero S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jun 5, 2013Failure Jun 2, 2013600 milesAlexandria, VAWheelsCrash
TL* THE CONTACT OWNS A 2012 ZERO ZERO S. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT WHEEL SUDDENLY SEIZED AND CAUSED THE VEHICLE TO FLIP OVER THEN CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 600. *TR
NHTSA complaint 10515335
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.