By year
Owner complaints and recall campaigns about Zoox vehicles
Owner complaints filed with NHTSA, 2025 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Zoox
The complete NHTSA record for Zoox vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Zoox recalls are filed by Zoox.
Owner complaints in the last five years44 on file in all, across 1 models
Recall campaigns55 in five years
Severity index25.0Crash, fire, injury or death per 100 complaints
Investigations20 service bulletins
Components
Electrical system draws the most owner complaints about Zoox vehicles, 75% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Zoox Robotaxi has the most complaints of any Zoox model
Every Zoox model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Zoox Robotaxi | 2023 to 2026 | 4 | 25.0 | 3 | 5 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Zoox product
- 26E-044 Jul 10, 2026
ADS software may fail to detect heavy smoke, allowing the vehicle to enter an area of low visibility, particularly active emergency scenes
Electrical system · 105 vehicles - 25E-090 Dec 19, 2025
At or near intersections, Zoox vehicles may cross the yellow center line and drive into or stop in front of oncoming traffic
Electrical system · 332 vehicles - 25E-037 May 22, 2025
ADS may allow the vehicle to move after failing to detect a person right next to the vehicle
Electrical system · 270 vehicles - 25E-029 Apr 25, 2025
In certain driving scenarios, the Zoox vehicle may make an inaccurate prediction when another vehicle slowly approaches perpendicularly and stops
Electrical system · 270 vehicles - 25E-019 Mar 13, 2025
In certain driving scenarios, such as when a motorcyclist rapidly approaches the rear of the vehicle or a cyclist enters a nearby crosswalk, the…
Electrical system · 258 vehicles
Source: NHTSA ODI recalls file.