Defect summary
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SLEEPER SECTION UPPER SIDE WINDOW GLASS MAY DE-BOND FROM THE WINDOW OPENING SLIDE TRACK MECHANISM.
Consequence
IF THE WINDOW IS OPEN AND THIS EVENT OCCURS, THE WINDOW GLASS COULD SEPARATE FROM THE WINDOW FRAME AND BECOME A HAZARD TO AN ONCOMING VEHICLE AND/OR PERSON.
Remedy
DEALERS WILL REPLACE THE WINDOW. OWNER NOTIFICATION BEGAN ON FEBRUARY 26, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Notes
VOLVO TRUCK RECALL NO. RVXX0302.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Source: NHTSA ODI recalls file, campaign 03V038000. Text as published by NHTSA.