Campaign 13V-349

Windshield wiper motor may fail

Defect summary

Volvo Trucks North America (Volvo) is recalling certain model year 2011-2012 VAH, VHD, VNL, and VNM trucks manufactured February 1, 2010, through September 30, 2010 and June 1, 2011, through November 30, 2011. The windshield wiper motor may fail.

Consequence

Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.

Remedy

Volvo will notify owners and dealers will replace the windshield wiper motor, free of charge. The recallbegan on December 6, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo's recall number is RVXX1304.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 13V349000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 13V-349
Make	Model	Model years
Volvo	VAH	2011 to 2012
Volvo	VHD	2011 to 2012
Volvo	VNL	2011 to 2012
Volvo	VNM	2011 to 2012

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

PE13005 Windshield Wiper Failures
Opened Mar 18, 2013, closed Aug 29, 2013

23V-511 Jul 24, 2023
Windshield wiper motor gears may wear prematurely, causing the motor to fail
10V-359 Aug 3, 2010
Bottom track that attaches to the arms used to open and close the window may de-bond, which results in the glass coming loose at the bottom
10V-086 Mar 9, 2010
Adhesive used in the upper window in the bunk area to secure the glass may debond
09V-173 May 21, 2009
Seal may fail allowing water and contaminants to seep into the windshield wiper motor
04V-457 Sep 17, 2004
On certain trucks equipped with valeo wiper systems, the wiper motor may be susceptive to salt intrusion that could possibly lead to a condition…
03V-038 Feb 6, 2003
On certain heavy duty class 8 trucks, the sleeper section upper side window glass may de-bond from the window opening slide track mechanism