Campaign 14V-545

Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road…

View NHTSA filingAll Mack Trucks campaigns
Defect summary

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

Consequence

If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Remedy

Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 14V545000. Text as published by NHTSA.
Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about driver assistance on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 14V-545
MakeModelModel yearsComplaints on this component
MackCHU2014 to 20150
MackPinnacle (CXU)2013 to 20150
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.