By model year
Mack CHU complaints by model year
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
Mack CHU
Every Mack CHU model year on file, 2006 to 2018. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years00 involved a crash, fire, injury or death
Model years132006 to 2018
Recall campaigns17Distinct campaigns listing it
Service bulletins2,795Summed across model years
Components
Complaints by component
Owner complaints across all model years, by component.
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Source: NHTSA ODI complaints file.
Model years
The record for each Mack CHU model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2018 | Not decoded | 0 | None | None | 0 | 0 | 291 |
| 2017 | Not decoded | 0 | None | None | 0 | 0 | 282 |
| 2016 | Not decoded | 0 | None | None | 0 | 1 | 285 |
| 2015 | Not decoded | 0 | None | None | 4 | 1 | 265 |
| 2014 | Not decoded | 0 | None | None | 5 | 1 | 265 |
| 2013 | Not decoded | 0 | None | None | 4 | 1 | 226 |
| 2012 | Not decoded | 0 | None | None | 0 | 0 | 160 |
| 2011 | Not decoded | 0 | None | None | 0 | 0 | 157 |
| 2010 | Not decoded | 0 | None | None | 5 | 0 | 204 |
| 2009 | Not decoded | 0 | None | None | 3 | 0 | 165 |
| 2008 | Not decoded | 0 | None | None | 8 | 1 | 188 |
| 2007 | Not decoded | 0 | None | None | 3 | 0 | 166 |
| 2006 | Not decoded | 0 | None | None | 0 | 0 | 141 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the Mack CHU
- 14V-737 Nov 18, 2014
In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned
Steering · 1,048 vehicles - 14V-553 Sep 11, 2014
In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification
Seat belts · 381 vehicles - 14V-545 Sep 9, 2014
Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road…
Driver assistance · 538 vehicles - 14V-208 Apr 18, 2014
Hazard warning lights may fail
Lighting · 44k vehicles - 14V-078 Feb 21, 2014
While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and…
Electrical system · 70k vehicles - 13V-492 Oct 17, 2013
Pro-torque nut may not have been installed correctly, which may result in a loosening of the nut
Powertrain · 1,155 vehicles - 13V-195 May 13, 2013
Clevis pin for the brake slack adjuster may be missing a cotter pin
Brakes · 5,203 vehicles - 12V-434 Sep 6, 2012
Short in the fog light circuit may cause the low beam headlight circuit to cut out
Electrical system · 3,864 vehicles - 11V-370 Jul 21, 2011
Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a…
Powertrain · 475 vehicles - 11V-209 Mar 31, 2011
There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification
Trailer hitches · 808 vehicles
Source: NHTSA ODI recalls file.