Model line

Mack Pinnacle (CXU)

Every Mack Pinnacle (CXU) model year on file, 2007 to 2022. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years20 involved a crash, fire, injury or death
Model years162007 to 2022
Recall campaigns41Distinct campaigns listing it
Service bulletins1,992Summed across model years
By model year

The 2013 model year drew the most complaints, 2, 100% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

00.511.52200720092011201322015201720192022
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the Mack Pinnacle (CXU) complaint record

Owner complaints across all model years, by component.

Electrical system
1
Powertrain
1
Speed control
1
Engine and cooling
1
Fuel system
1
Source: NHTSA ODI complaints file.
Model years

The record for each Mack Pinnacle (CXU) model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Mack Pinnacle (CXU) by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2022Not decoded0NoneNone20120
2021Not decoded0NoneNone20118
2020Not decoded0NoneNone30132
2019Not decoded0NoneNone20188
2018Not decoded0NoneNone30157
2017Not decoded0NoneNone20140
2016Not decoded0NoneNone21126
2015Not decoded0NoneNone151114
2014Not decoded0NoneNone181132
2013Heavy truck20.0100131136
2012Not decoded0NoneNone120158
2011Not decoded0NoneNone110172
2010Not decoded0NoneNone0085
2009Not decoded0NoneNone0066
2008Not decoded0NoneNone0078
2007Not decoded0NoneNone0070
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Mack Pinnacle (CXU)

  • 21V-416 Jun 2, 2021
    Hubcap compression spring can cause the hubcap to separate
    Wheels · 307 vehicles
  • 21V-233 Apr 1, 2021
    Vehicles may not stay in their lane at certain speeds
    Stability and traction control · 557 vehicles
  • 19V-616 Aug 21, 2019
    Axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture
    Suspension · 8 vehicles
  • 19V-209 Mar 18, 2019
    Conspicuity reflectors at the back of the cab may be blocked by the exhaust system
    Lighting · 43 vehicles
  • 19V-107 Feb 21, 2019
    As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Brakes · 9 vehicles
  • 19V-054 Jan 24, 2019
    Passenger side door down view mirror may detach from the door
    Visibility and wipers · 3,906 vehicles
  • 19V-047 Jan 21, 2019
    Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement
    Powertrain · 11 vehicles
  • 18V-152 Mar 6, 2018
    Electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard…
    Electrical system · 135 vehicles
  • 17V-535 Aug 31, 2017
    Castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle
    Steering · 439 vehicles
  • 16V-929 Dec 23, 2016
    Affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle
    Suspension · 200 vehicles
Source: NHTSA ODI recalls file.