Campaign 17V-078

Affected vehicles may have a damaged steering column-mounted shift lever module

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Consequence

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 17V078000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 16, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 17V-078
MakeModelModel yearsComplaints on this component
Mercedes-BenzE300201716
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.