Campaign 24V-862

Bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the…

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

Consequence

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V862000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 7, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-862
Make	Model	Model years	Complaints on this component
Mercedes-Benz	GLC 300	2024	5
Mercedes-Benz	S 580 4MATIC	2024	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

7 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-216 Apr 3, 2026
Drive shaft universal joint may break, resulting in a sudden loss of drive power
24V-941 Dec 18, 2024
Camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear…
24V-118 Feb 16, 2024
Transmission may not fully downshift in certain conditions, causing the engine to stall
23V-851 Dec 15, 2023
Rear axle differential housing may develop cracks, possibly resulting in oil leaking onto the roadway or axle failure
22V-937 Dec 16, 2022
Rear axle differential housing may crack, leaking oil onto the road
22V-494 Jul 11, 2022
Transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power