Campaign 19V-716

In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact,…

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Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Consequence

If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V716000. Text as published by NHTSA.
Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 7, of which 4 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-716
MakeModelModel yearsComplaints on this component
FreightlinerSprinter 150020190
FreightlinerSprinter 250020190
FreightlinerSprinter 350020190
FreightlinerSprinter 450020190
Mercedes-BenzSprinter 150020191
Mercedes-BenzSprinter 250020192
Mercedes-BenzSprinter 350020193
Mercedes-BenzSprinter 450020191
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.