Campaign 21V-311

Due to a software error, communication between inverters may time out, possibly resulting in an unexpected battery shutdown

Defect summary

Arcimoto Inc (Arcimoto) is recalling certain 2019-2021 FUV, 2021 Rapid Responder, 2020 Deliverator, 2020-2021 Roadster. Due to a software error, communication between inverters may time out, possibly resulting in an unexpected battery shutdown.

Consequence

A battery shutdown causes an immediate loss of power, increasing the risk of a crash.

Remedy

A service technician will reprogram the inverter firmware, free of charge. Owner notification letters were mailed May 27, 2021. Owners may contact Arcimoto customer service at 1-541-683-6293. Note: Vehicles previously repaired under Recall 19V834 will need to return for the new remedy.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V311000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-311
Make	Model	Model years	Complaints on this component
Arcimoto	Deliverator	2020	0
Arcimoto	FUV	2019 to 2021	0
Arcimoto	Rapid Responder	2021	0
Arcimoto	Roadster	2020 to 2021	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

22V-507 Jul 15, 2022
High voltage (HV) control board cover may prevent the high voltage connector from latching properly to the plug
22V-223 Apr 6, 2022
When the battery is at freezing temperatures, the vehicle control unit may inadvertently disable vehicle charging from a power outlet
21V-242 Apr 6, 2021
Inverter’s firmware may allow the vehicle’s battery to shutdown without warning
21V-191 Mar 18, 2021
Electronic drivers in some of the high voltage (HV) contactors may malfunction and overheat, which could cause the battery to shutdown
20V-136 Mar 6, 2020
Traction-power harnesses large-gauge cable-lugs may be improperly crimped
20V-031 Jan 20, 2020
Due to electrical interference within the electrical harnesses and modules, the instrument cluster display may intermittently go blank