Campaign 21V-369

Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach

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Defect summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy

Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V369000. Text as published by NHTSA.
Vehicles covered

13 product lines are covered

Owner complaints filed with NHTSA about steering on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-369
MakeModelModel yearsComplaints on this component
FcccMT Chassis2021 to 20220
FcccS22021 to 20220
FcccS2RV2021 to 20220
FcccXB Chassis2021 to 20220
FcccXC Chassis2021 to 20220
Freightliner108SD2021 to 20220
Freightliner114SD2021 to 20220
Freightliner122SD2021 to 20220
FreightlinerBusiness Class M22021 to 20220
FreightlinerCascadia2021 to 20222
Western Star47002021 to 20220
Western Star49002021 to 20220
Western Star57002021 to 20220
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.