Model line

Western Star 5700

Every Western Star 5700 model year on file, 2015 to 2022. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years41 involved a crash, fire, injury or death
Model years82015 to 2022
Recall campaigns27Distinct campaigns listing it
Service bulletins2,908Summed across model years
By model year

The 2018 model year drew the most complaints, 1, 25% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

00.250.50.751201520162017201812019202020212022
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Driver assistance leads the Western Star 5700 complaint record

Owner complaints across all model years, by component.

Driver assistance
3
Brakes
2
Wheels
1
Speed control
1
Source: NHTSA ODI complaints file.
Model years

The record for each Western Star 5700 model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Western Star 5700 by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2022Heavy truck1100.0503261
2021Not decoded0NoneNone72107
2020Heavy truck10.03362159
2019Truck10.0100143294
2018Heavy truck10.033113535
2017Not decoded0NoneNone123671
2016Not decoded0NoneNone51618
2015Not decoded0NoneNone51463
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Western Star 5700

  • 22V-338 May 16, 2022
    Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded
    Equipment · 185 vehicles
  • 21V-882 Nov 12, 2021
    Affected trucks have a power stud that passes through the bulkhead
    Electrical system · 6,100 vehicles
  • 21V-369 May 19, 2021
    Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach
    Steering · 8,482 vehicles
  • 21V-256 Apr 12, 2021
    Steering arm and tie rod bolts may have a defective seam that can fracture
    Steering · 12k vehicles
  • 21V-206 Mar 24, 2021
    Ground harness wiring may be undersized and may cause a connector to melt
    Electrical system · 5,111 vehicles
  • 21V-018 Jan 20, 2021
    On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened
    Brakes · 133 vehicles
  • 20V-660 Oct 27, 2020
    Steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle
    Suspension · 1,411 vehicles
  • 20V-642 Oct 16, 2020
    Internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly
    Powertrain · 4,329 vehicles
  • 20V-281 May 18, 2020
    Particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness
    Electrical system · 2,987 vehicles
  • 20V-214 Apr 14, 2020
    Rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road
    Lighting · 63k vehicles
Source: NHTSA ODI recalls file.