Campaign 22V-494

Transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V494000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-494
Make	Model	Model years	Complaints on this component
Mercedes-Benz	GLC 350 E	2020	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-216 Apr 3, 2026
Drive shaft universal joint may break, resulting in a sudden loss of drive power
24V-941 Dec 18, 2024
Camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear…
24V-862 Nov 15, 2024
Bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the…
24V-118 Feb 16, 2024
Transmission may not fully downshift in certain conditions, causing the engine to stall
23V-851 Dec 15, 2023
Rear axle differential housing may develop cracks, possibly resulting in oil leaking onto the roadway or axle failure
22V-937 Dec 16, 2022
Rear axle differential housing may crack, leaking oil onto the road