Campaign 23V-574

Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.

Consequence

Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.

Remedy

Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V574000. Text as published by NHTSA.
Vehicles covered

7 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 5, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-574
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG E5320230
Mercedes-BenzAMG E63 S20230
Mercedes-BenzAMG GT4320231
Mercedes-BenzAMG GT5320230
Mercedes-BenzCLS 45020230
Mercedes-BenzE 35020231
Mercedes-BenzE 45020233
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.