Model year

2024 Cadillac XT6

SUV, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Feb 6, 2024 to Aug 21, 2026.

Recall campaigns covering this model year26,984 vehicles or units across those campaigns
Owner complaints15Close to the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months8Complaints in its first two years
Complaints over time

Complaints about the 2024 Cadillac XT6 peaked in 2024, with 7 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024682024720252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

47% of complaints about the 2024 Cadillac XT6 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
7
Electrical system
6
Driver assistance
4
Brakes
3
Back-over prevention
1
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2024 Cadillac XT6

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Cadillac XT6
CampaignFiledSubjectComponentVehiclesRemedy
24V-459Jun 20, 2024Instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activatedElectrical system6,942Software update
23V-681Oct 12, 2023Windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle bodyVisibility and wipers42Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Cadillac XT6

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

15 complaints on file, page 1 of 1.

  1. Filed Aug 21, 2026Failure Jun 5, 2026Bismark, NDAdaptive cruise control, Blind spot detection

    See attached document for complaint.

    NHTSA complaint 11758559
  2. Filed Jun 4, 2026Failure Apr 26, 2025Wichita, KSElectrical system, Engine, Service brakes

    The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to pick car up today spoke again with service manager at Cadillac dealer. He said, car has major issues and it’s rearing its ugly head (car is defective). He can’t get the codes because whatever is going on with car it’s not talking to the computer. I’ve been on a major highway and the car just shuts down. I’ve asked Cadillac to repurchase the car because I am afraid of being in a major accident and killed because I never know when the car will shut down. Cadillac told, me to keep driving the car until it showed up again and they would not repurchase it. If I get rear ended on a 4 line highway by a semi truck because the car just shut down myself and family could be killed.

    NHTSA complaint 11742086
  3. Filed Jan 11, 2026Failure Jan 11, 2026Astoria, NYPower train

    After driving for couple of hours Car Jump like a horse while driving and slow moving since purchased.

    NHTSA complaint 11710246
  4. Filed Dec 4, 2025Failure Dec 4, 2025Eastchester, NYPower train

    Transmission slipping and won’t go in reverse

    NHTSA complaint 11703088
  5. Filed Nov 19, 2025Failure Nov 18, 2025Johnston, IAAutomatic emergency braking, Warnings

    The car stops abruptly in reverse for no apparent reason when backing up

    NHTSA complaint 11700299
  6. Filed Nov 6, 2025Failure Jul 1, 2025Alexandria, VAPower train

    am experiencing multiple issues with my 2024 Cadillac XT6 that affect drivability and potentially safety: 1.Intermittent Transmission Shift Jerk •The vehicle occasionally exhibits a sudden “jerk” or abrupt shift while accelerating, mostly in 2nd–3rd or 3rd–4th gear. •The issue is intermittent and cannot be consistently reproduced during dealer visits. •The dealer has performed two transmission fluid flushes within one month, but the problem continues. •No diagnostic trouble codes are stored, making it difficult for the dealer to duplicate, but the jerks are noticeable and concerning while driving. 2.Startup and Engine/Transmission Noise •Upon starting the vehicle, I hear unusual noises described as [whining •Noise is also sometimes heard during idle or even briefly after the vehicle is turned off. •These noises occur intermittently, sometimes during cold start or light driving, and may indicate an underlying transmission, engine, or accessory issue.

    NHTSA complaint 11697916
  7. Filed Oct 4, 2025Failure Oct 23, 2024Coshocton, OHPower train

    Transmission suddered. Took to the dealer and they said that there are parts in the transmission that need to be replaced. They recommended not driving the vehicle because there could be complete faliure of the transmission causing the car not to move. They said that parts are on backorder and did not give a timeline of when the parts would be available. They said they did not have a vehicle to drive while we wait.

    NHTSA complaint 11691340
  8. Filed Aug 24, 2025Failure Oct 31, 2024Chicago, ILElectrical system, Power train, Service brakes

    WHEN TRYING TO BACK IN GARAGE, TRANSMISSION WOULD NOT GO IN REVERSE AT ALL AND CAN ONLY MOVE FORWARD, AT TIMES, THE NAVIGATION DISPLAY SCREEN WILL TURN OFF OR FREEZE BEFORE OPERATING NORMALLY, AND THE BRAKES HAVE BEEN SQUEEKING EVER SINCE IT WAS DRIVEN OFF THE CAR LOT WHEN PURCHASED NEW; GM SAYS THAT'S NORMAL.

    NHTSA complaint 11682674
  9. Filed Dec 25, 2024Failure Dec 23, 2024North Port, FLAutomatic emergency braking, Blind spot detection, Service brakes

    brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not there Venice cadillac's service dept answer turn this off in options WOW asked for a fix "there are none just turn it off" my question why is my $75,000 car without a very much needed option that also was a selling point no answer just turn it off

    NHTSA complaint 11632333
  10. Filed Sep 22, 2024Failure Sep 22, 2024Canfield, OHElectrical system, Adaptive cruise control

    While driving the dashboard screen goes blank including the radio. If using adaptive cruise control it also shuts off. After five or six minutes the cadillac symbol will appear on the radio screen and the dashboard screen will begin to sign back on. You must reset the cruise control. Everything on the dash is black including the speedometer and gages. This has occurred numerous times and the dealer informed me that there is no recall and no solution to the problem. My son has a 2023 Chevrolet Tahoe with the same problem. The first time it happened was on an isolated road at 10:30 PM. I pulled over, not understanding what was occurring. I consider this dangerous not know what’s going on how long if will last

    NHTSA complaint 11615832
  11. Filed Sep 5, 2024Failure Jul 25, 2024Tinley Park, ILPower train

    The vehicle lost power while driving and could not accelerate. Fortunately, it was on a residential street and not a highway or busy road.

    NHTSA complaint 11612871
  12. Filed Aug 21, 2024Failure Jul 18, 20241,200 milesMorganville, NJElectrical system

    The contact owns a 2024 Cadillac XT6. The contact stated that while driving at an undisclosed speed, the instrument panel stopped functioning, failing to display pertinent vehicle safety information. The vehicle was taken to the dealer, who determined that the instrument panel required a software update. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the instrument panel. The contact was informed that the instrument panel needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V459000 (Electrical System); the VIN was included, but the remedy was ineffective. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,200.

    NHTSA complaint 11609922
  13. Filed Jul 18, 2024Failure Jun 15, 20242,000 milesWarrenville, ILElectrical system

    The contact owns a 2024 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 24V459000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the steering wheel had seized, and the instrument panel failed to function as needed. In addition, the contact had received a service alert via the Cadillac App that the ABS had failed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where a system update was performed. The vehicle was repaired temporarily, and the check engine warning light illuminated again. The vehicle was taken to another local dealer where a system update was performed at Cadillac of Naperville (1507 W Ogden Ave, Naperville, IL 60540). The contact stated that the parts to complete the recall associated with the vehicle were not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000. Parts distribution disconnect.

    NHTSA complaint 11603138
  14. Filed Apr 29, 2024Failure Apr 1, 2024114 milesParma Heights, OHPower train

    The contact owns a 2024 Cadillac XT6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 114.

    NHTSA complaint 11585743
  15. Filed Feb 6, 2024Failure Feb 1, 2024Bronx, NYRearview system braking, Electrical system, Unknown or other

    Rear camera stopped working. Normally when car was put in Reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general.

    NHTSA complaint 11570187
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

383 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • N262570770-02 Sep 25, 2026 · Service Campaign
    Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
  • N262570770-01 Sep 18, 2026 · Service Campaign
    Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
  • N262570770 Sep 15, 2026 · Service Campaign
    Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
  • PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT6110K Jul 28, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT5855K Jul 6, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness t…
  • PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
  • PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
    Pi created to provide GM dealers with information on gathering information for projection issue
  • PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • PIP5841J Feb 12, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
  • PIP5841H Feb 4, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
  • PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
    This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
  • PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIT6457B Jan 12, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
  • PIP5841G Jan 10, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC6540F Dec 31, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • N25-250552 Dec 3, 2025 · Over The Air
    Improvements to OnStar functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
  • PIP5841G Dec 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
  • PIT6457A Dec 12, 2025 · Service Bulletin/Repair Instructions
    This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • PIT6457 Nov 25, 2025 · Service Bulletin/Repair Instructions
    This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIC6551A Oct 16, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP6087A Oct 9, 2025 · Service Bulletin/Repair Instructions
    This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
  • PIT6440 Oct 4, 2025 · Service Bulletin/Repair Instructions
    The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
  • PIT6356C Sep 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
  • PIP6087 Sep 15, 2025 · Service Bulletin/Repair Instructions
    This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
  • PIP6085 Sep 8, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • 25-NA-118 May 8, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6059C Aug 8, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
  • 25-NA-106 May 2, 2025 · Service Bulletin/Repair Instructions
    This Service Bulletin provides information on the rearview camera transitioning from Dark to light and the adjustment time period of 20 seconds.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • PIP5601B Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIC6086J Jun 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates a procedure to clean oil leaking from the rain sensor.
  • PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Source: NHTSA manufacturer communications files.