Campaign 25V-380

Retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from…

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Defect summary

GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.

Consequence

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.

Source: NHTSA ODI recalls file, campaign 25V380000. Text as published by NHTSA.
Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about suspension on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-380
MakeModelModel yearsComplaints on this component
GEME22022 to 20250
GEME42022 to 20250
GEME62022 to 20250
GEMElxd2009 to 20250
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.