Model year

2023 Altec Aerial Device

Body and fuel not decoded. Owner complaints on file from Feb 9, 2024 to Feb 9, 2024.

Recall campaigns covering this model year1327k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2023 Altec Aerial Device peaked in 2024, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512024120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

13 recall campaigns cover the 2023 Altec Aerial Device

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Altec Aerial Device
CampaignFiledSubjectComponentVehiclesRemedy
26V-150Mar 13, 2026Low tire pressure rating printed on the final stage certification label is incorrectEquipment10,875Part replacement
25V-890Dec 18, 2025Electronic taillight module harness may have inadequate circuit protectionElectrical system152Inspection
25V-629Sep 19, 2025Gross Axle Weight Rating (GAWR) listed on the vehicle certification label may be incorrect, leading to the vehicle being unintentionally overloadedEquipment135Part replacement
25V-562Aug 29, 2025Cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicleStructure903Part replacement
25V-288May 2, 2025Fuel lines may not be properly secured, which can cause the lines to chafe and result in a fuel leakFuel system2,461Repair or modification
24V-681Sep 12, 2024Chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdownElectrical system968Not stated
24V-439Jun 13, 2024Lighting wire harness may be overloaded, preventing the vehicle lighting from illuminatingLighting3,425Repair or modification
24V-362May 23, 2024Hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movementEquipment1,128Part replacement
24V-015Jan 11, 2024Cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuitElectrical system437Repair or modification
23V-824Dec 7, 2023Welder may be misaligned, preventing the mounting fasteners from being properly tightenedStructure43Repair or modification
23V-525Jul 27, 2023Power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuitElectrical system535Repair or modification
23V-395Jun 1, 2023Collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activatingDriver assistance59Software update
23V-357May 18, 2023Water can leak into the strobe lights, which could cause an electrical short-circuitEquipment5,431Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Altec Aerial Device

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Feb 9, 2024Failure Aug 28, 2023Dallas, TXUnknown or other

    See attached document for complaint

    NHTSA complaint 11571017
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

37 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SIL-3233 Sep 15, 2026 · Service Bulletin/Repair Instructions
    Altec has discovered that certain AT37/41/48 units on small duty Ford and Dodge chassis, built from December 2017 to May 2025 have the potential for the subbase mounting bolts to contact the chassis suspension components or SuperSpring®. This potential cont…
  • CSR-3339 Sep 11, 2026 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Ford Motor Company that certain 2017-2025 F-450 – F-600 Chassis Cab upfitted with an Aerial Bucket Second Unit Body (SUB) could have a condition related to the operation or customer satisfaction of the u…
  • CSR-3320 Jul 23, 2026 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes aft…
  • CSR-3315 May 13, 2026 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Ford that windshield wiper arms may become stripped or damaged, creating a risk to motor vehicle safety in certain 2022-2023 Super Duty vehicles equipped with Altec equipment. This damage might result in…
  • CSR-3289 Apr 29, 2026 · Service Bulletin/Repair Instructions
    Altec Industries has been notified that International Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2025 CV® Series trucks built 1/11/2018 through 9/9/2024, with feature codes 0004198 and 0004240 (brake system…
  • SIL-3273 Apr 10, 2026 · Service Bulletin/Repair Instructions
    Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engag…
  • SIL-3225 Jun 13, 2025 · Service Bulletin/Repair Instructions
    Altec has learned that the under-body lights on certain DL, DM, AN, and L Series units built from May 2019 to April 2023 require updated wiring with a larger fuse to prevent a blown fuse during max amp draw.
  • PUN-3210 Apr 16, 2025 · Service Bulletin/Repair Instructions
    Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
  • CSR-3207 Feb 7, 2025 · Service Campaign
    Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controller’s (EC80) Power…
  • SIL-3187 Feb 3, 2025 · Service Bulletin/Repair Instructions
    Altec has learned that a connection in the upper controls joystick on certain LS49 aerial devices built from August 2023 to July 2024 can fail due to water intrusion rendering the controller inoperable from the platform. If this failure happens with the boo…
  • SIL-3162 Nov 15, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that trailers with incandescent lighting are not compatible with the Altec supplied trailer plug on certain Altec units mounted on Freightliner M2 Plus and Legacy Chassis built from 2023 to 2025. This can cause the trailer lights to not tu…
  • SIL-3163 Sep 24, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that 1 man and 11/2 man platform shells could contain a small resin burr in the center of the floor of the platform shell on the certain units built from December 2022 to April 2024. This burr is a result of the normal manufacturing proces…
  • SIL-3149 Aug 6, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that on certain AT200A aerial units built from August 2022 to November 2023, the 15/20 amp circuit breaker flag terminal pins could be crimped in the incorrect location. This can cause the circuit to break, resulting in intermittent operat…
  • SIL-3126 Jul 2, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that the cable entry ports on the slip ring on certain LS49 and AH100B aerial units built from April 2022 to September 2023 could be insufficiently sealed. Water entering the slip ring can cause the unit to lose functionality.
  • SIL-3143 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory …
  • SIL-3135 Jun 1, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that the standard grab handles located above the lower controls may not have been installed on certain AT41/48 MW/PW aerial units built from April 2020 to February 2024.
  • SIL-3132 May 15, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for digital complements such as JEMS Connect or…
  • SIL-3151 Apr 25, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that the module powering the clutch pump on certain AT238P aerial units mounted on Dodge chassis built from January 2022 to October 2023 can become overloaded during operation. This can cause the fuse to blow and force the operator to enga…
  • SIL-3117 Feb 7, 2024 · Service Bulletin/Repair Instructions
    Altec has learned that insufficient clearance between the outrigger leg(s) and feeder tube(s) on certain LS63 and LS87 units built from September 2021 to February 2023 can cause outrigger interference. This can affect the outrigger's ability to retract and …
  • SIL 3128 Dec 28, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that certain AH model aerial devices built from September 2022 to November 2023 could have loose PTO and/or pump mounting fasteners. Loose fasteners could lead to leaks, damage to components, and unit downtime.
  • SIL 3123 Dec 7, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that Section 9 of the Maintenance and Parts Manual for Certain AC45E cranes built from September 2020 to November 2023 contains an incorrect torque value of 250 foot-pounds (339 N•m) for the rotation gearbox mounting cap screws. All other …
  • SIL 3100 Nov 30, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that the boom rest flanges can become damaged during transportation or stowing of the boom on certain AC40E units built from September 2022 to June 2023. This can result in damage to the boom.
  • SIL 3108 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that on certain AT41M aerial devices built from April 27, 2023, to June 24, 2023, the curb side chassis frame rail was drilled in a location that does not conform with the chassis manufacturer’s recommendation. The unit mounting bolt holes…
  • CSR 3118 Oct 30, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle that is equipped with Altec equipment. Certain 2024 and 2025 model year E-Series and F-6…
  • SIL 3099 Oct 31, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the airbags to become damaged. Altec has develop…
  • CSR 3121 Oct 23, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Fiat Chrysler Automobiles (FCA) that certain 2022 model year (DD) Ram 3500 cab chassis, (DP) Ram 4500/550 cab chassis, (D2) Ram 3500 pickup trucks equipped with an AISIN transmission could have a conditi…
  • SIL 3077 Sep 19, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that the Samlex inverter default threshold on certain units built from August 2022 to April 2023 may not be able to accommodate the 110 power accessories at the platform. This can result in the operator being unable to use the accessories …
  • CSR 3109 Aug 22, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Certain 2020 to 2022 MY Super Duty ve…
  • CSR 3104 Aug 3, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain Expedition and Navigator m…
  • SIL 3080 Jul 20, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that certain AH, LS, AT-P, AN, DC, DH-E/H, and AT-M Series aerial devices built from March 2022 to March 2023 have a non-skid coating on the deck that could delaminate and flake off over time. This causes the deck surface to lose its textu…
  • SIL 3054 Jul 13, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to reso…
  • SIL 3082 Jul 5, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that Section 8 of the Maintenance Manual for certain Altec LS60 aerial devices built from November 2017 to January 2023 contains an incorrect torque value of 325 foot-pounds for the rotation gearbox mounting cap screws. All other locations…
  • SIL 3068 Jun 28, 2023 · Service Bulletin/Repair Instructions
    Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec ha…
  • CSR-3092 Jun 28, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Truck Division, that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is e…
  • CSR 3075 Jun 14, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Navistar, Inc. that a condition exists relating to motor vehicle safety, compliance, or emissions in certain 2022 through 2024 model year Navistar HV and MV series vehicles built from January 8, 2021, th…
  • CSR 3050 Feb 14, 2023 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Navistar has decided that certain International…
  • CSR-3028 Nov 1, 2022 · Service Bulletin/Repair Instructions
    Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Navistar has decided that a defect which relate…
Source: NHTSA manufacturer communications files.