Model year

2021 Altec Digger Derrick

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1110k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Altec Digger Derrick by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

11 recall campaigns cover the 2021 Altec Digger Derrick

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Altec Digger Derrick
CampaignFiledSubjectComponentVehiclesRemedy
26V-617Sep 24, 2026Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevatedElectrical system143Not stated
26V-071Feb 6, 2026Chassis engine may start unintentionally due to a missing diode in the Altec power distribution moduleElectrical system57Repair or modification
25V-562Aug 29, 2025Cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicleStructure903Part replacement
23V-636Sep 14, 2023Incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fallEquipment53Part replacement
23V-357May 18, 2023Water can leak into the strobe lights, which could cause an electrical short-circuitEquipment5,431Part replacement
23V-340May 11, 2023Boom pressure limiter may allow the boom to lift loads above the rated capacity and over the Hydraulic Overload Protection (HOP) settingEquipment44Not stated
23V-326May 4, 2023Hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detachEquipment353Part replacement
23V-216Mar 30, 2023Base of the rear pole rack may be missing a weldStructure1,967Part replacement
22V-349May 18, 2022Relay connectors may have been reattached to the incorrect plug after a stability test was performedEquipment477Inspection
22V-071Feb 9, 2022Unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to failEquipment167Repair or modification
21V-559Jul 22, 2021Operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controlsEquipment878Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Altec Digger Derrick

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    24 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • CSR-3337 Jul 23, 2026 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has been notified by Samson that certain ropes manufactured between May 6 and May 12, 2026 could be mislabeled with incorrect strength ratings on the product tags and supporting certification documentation. These ropes were installed …
    • SIL-3243 Jan 9, 2026 · Service Bulletin/Repair Instructions
      Altec has learned that hydraulic hoses on certain DM-E and DH derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. This can cause the pole guide to become inoperable.
    • SIL-3214 Jun 18, 2025 · Service Bulletin/Repair Instructions
      Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assem…
    • PUN-3210 Apr 16, 2025 · Service Bulletin/Repair Instructions
      Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
    • CSR-3207 Feb 7, 2025 · Service Campaign
      Altec Industries, Inc. has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake controller’s (EC80) Power…
    • SIL-3175 Jan 11, 2025 · Service Bulletin/Repair Instructions
      Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
    • SIL-3157 Sep 9, 2024 · Service Bulletin/Repair Instructions
      Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks forming in the subbase.
    • SIL-3143 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory …
    • SIL-3132 May 15, 2024 · Service Bulletin/Repair Instructions
      Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for digital complements such as JEMS Connect or…
    • SIL 3119 Nov 22, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.
    • SIL 3099 Oct 31, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the airbags to become damaged. Altec has develop…
    • SIL 3054 Jul 13, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to reso…
    • SIL 3068 Jun 28, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec ha…
    • CSR-3092 Jun 28, 2023 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Truck Division, that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is e…
    • CSR 3075 Jun 14, 2023 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Navistar, Inc. that a condition exists relating to motor vehicle safety, compliance, or emissions in certain 2022 through 2024 model year Navistar HV and MV series vehicles built from January 8, 2021, th…
    • SIL 3041 Mar 16, 2023 · Service Bulletin/Repair Instructions
      Altec has learned that when the coolant-style oil heater on certain AH75B/85B100B aerial devices built from April 2021 to August 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (PTO). Replacement of a wiring …
    • CSR 3051 Feb 21, 2023 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Peterbilt that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Peterbilt has decided that certain 2022 throug…
    • CSR 3050 Feb 14, 2023 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Navistar has decided that certain International…
    • SIL 850 May 3, 2022 · Service Bulletin/Repair Instructions
      The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power so…
    • SIL 843 Apr 29, 2022 · Service Bulletin/Repair Instructions
      Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by r…
    • SIL 852 Apr 27, 2022 · Service Bulletin/Repair Instructions
      Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit …
    • CSR 539 Apr 1, 2022 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Cummins Inc. h…
    • CSR 532 Mar 18, 2022 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from Navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain trucks equipped with an automatic…
    • CSR 529 Feb 3, 2022 · Service Bulletin/Repair Instructions
      Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment. Nav…
    Source: NHTSA manufacturer communications files.