Complaints over time
Complaints about the 2021 BMW X5 Hybrid peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 BMW X5 Hybrid
SUV, plug-in hybrid, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Mar 25, 2021 to Mar 25, 2021.
Recall campaigns covering this model year1258 vehicles or units across those campaigns
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 BMW X5 Hybrid name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2021 BMW X5 Hybrid
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-156 | Mar 10, 2021 | Head restraints on the second-row outer seats may be the incorrect type for the vehicle | Seats | 258 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 BMW X5 Hybrid
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 25, 2021Failure Feb 27, 2021Indian Rocks Beach, FLElectrical system
2021 BMW X5. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD THE CONSUMER REFERENCED RECALL CB612320. *JS
NHTSA complaint 11404513
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
23 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B011425 May 7, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B010725 Apr 15, 2025 · Warranty Program/Extension
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B064624 Jun 19, 2024 · Other
Automatic Transmission Return - B611124 Mar 25, 2024 · Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.… - B610724 Mar 4, 2024 · Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÂÂbasicâ steps that should be followed when addressing and diagnosing battery… - B120721 Mar 4, 2024 · Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion … - B310122 Mar 14, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. - B630418 Mar 14, 2024 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B610624 Mar 15, 2024 · Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, e… - B610324 Feb 1, 2024 · Service Bulletin/Repair Instructions
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics. - B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B641123 Jan 5, 2024 · Service Bulletin/Repair Instructions
Check Engine light is on IHKA has stored fault 80131C âIHKA: 12V voltage sensor plausibilityâ - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B541319 Jan 5, 2024 · Service Bulletin/Repair Instructions
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. - B541119 Jan 8, 2024 · Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachme… - B661523 Nov 16, 2023 · Service Bulletin/Repair Instructions
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated. - B120721 Nov 9, 2023 · Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion … - B640322 Sep 8, 2023 · Service Bulletin/Repair Instructions
No heater output in passenger area. - SIB260422 Feb 6, 2023 · Service Bulletin/Repair Instructions
Engine Variants Updated. - SIB650122 Apr 1, 2022 · Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. - SIB640921 Apr 1, 2022 · Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing… - B310122 Feb 1, 2022 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots. - B620221 Jun 1, 2021 · Service Bulletin/Repair Instructions
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
Source: NHTSA manufacturer communications files.