Complaints over time
Complaints about the 2022 BMW X5 Hybrid peaked in 2021, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 BMW X5 Hybrid
SUV, plug-in hybrid, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Oct 9, 2021 to Dec 14, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2022 suv
Severity index0.02022 suvs average 6.5
First 24 months3Complaints in its first two years
Components
67% of complaints about the 2022 BMW X5 Hybrid name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2022 BMW X5 Hybrid
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 BMW X5 Hybrid
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Dec 14, 2021Failure Dec 11, 2021Hudson, OHMechanical
New vehicle purchased this past Saturday. Found out that BMW no longer ships the lug adapter in the vehicle. Sales person and BMW telephone call center rep. confirmed this. They said to order one thru the parts department at the dealer. Parts department said it might take a month and a half to get... What do I do in the meantime if the tire needs to be changed due to damage. My wife and I were going cross country on a family visit. Not now. We both don't feel safe not being able to change a tire if something happens. THIS IS NOT SAFE NOR IS IT RIGHT. Please help us in this manner.
NHTSA complaint 11443744 - Filed Nov 25, 2021Failure Nov 24, 2021Los Angeles, CAPower train
While driving regularly the engine started sputtering and the throttle became non responsive. It seems to have been a transmission problem. A warning light came on noting Drivetrain Malfunction but that continuous driving was possible. Driving was not possible since there was no power. This was an unsafe condition for everyone in the vehicle (and other drivers) since the car stopped in the middle of a busy thruway. The vehicle was rolled to the side of the road, picked up by a tow truck and taken to the manufactures service center.
NHTSA complaint 11441678 - Filed Oct 9, 2021Failure Oct 8, 2021Kingston, MAPower train
The car was driving in HYBRID mode and when I slowed down and then as I was about to accelerate, the car pulled forward in a jolt and even braking the car did not help. Not sure if the car was switching from hybrid to electric mode? It was scary and I finally switched to SPORT mode to avoid the electric / hybrid model altogether. This is the second time it has happened to me in the past one month since I owned the vehicle. I found that I am not the only one as there are several other owners on the BMW blog forum describing a similar issue.
NHTSA complaint 11436173
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B011425 May 7, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B010425 May 19, 2025 · Warranty Program/Extension
The high-voltage battery assemblys refrigerant circuit expansion valves limited warranty for defects in materials and/ or workmanship has been extended to 15 years / 150,000 miles as determined from theoriginal first in-service / delivery date. - B010725 Apr 15, 2025 · Warranty Program/Extension
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B611124 Mar 25, 2024 · Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.… - B610724 Mar 4, 2024 · Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÂÂbasicâ steps that should be followed when addressing and diagnosing battery… - B120721 Mar 4, 2024 · Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion … - B310122 Mar 14, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. - B630418 Mar 14, 2024 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B610624 Mar 15, 2024 · Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, e… - B610324 Feb 1, 2024 · Service Bulletin/Repair Instructions
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics. - B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B641123 Jan 5, 2024 · Service Bulletin/Repair Instructions
Check Engine light is on IHKA has stored fault 80131C âIHKA: 12V voltage sensor plausibilityâ - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B541319 Jan 5, 2024 · Service Bulletin/Repair Instructions
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. - B541119 Jan 8, 2024 · Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachme… - B661523 Nov 16, 2023 · Service Bulletin/Repair Instructions
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated. - B120721 Nov 9, 2023 · Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion … - B640322 Sep 8, 2023 · Service Bulletin/Repair Instructions
No heater output in passenger area. - SIB610223 Feb 16, 2023 · Service Bulletin/Repair Instructions
Windshield Wiper. - SIB652021 Feb 27, 2023 · Service Bulletin/Repair Instructions
Central information display. - SIB650423 Feb 10, 2023 · Service Bulletin/Repair Instructions
Touch screen functions. - SIB260422 Feb 6, 2023 · Service Bulletin/Repair Instructions
Engine Variants Updated. - SIB650122 Apr 1, 2022 · Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. - SIB640921 Apr 1, 2022 · Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing…
Source: NHTSA manufacturer communications files.