2003 Cadillac Deville

145 complaints on file, page 1 of 8.

1. Filed Aug 25, 2026Failure Feb 1, 2026105,000 milesKennesaaw, GAIgnition

   The contact owns a 2003 Cadillac Deville. The contact stated that the ignition switch seized. Occasionally, the contact was able to wiggle the switch for the ignition to operate. The contact stated that the ignition switch failed to turn or operate as needed. The vehicle was taken to an independent mechanic who was able to replace the ignition switch on three or four occasions. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 105,000.

   NHTSA complaint 11759347
2. Filed Mar 12, 2024Failure Feb 13, 2023200,000 milesFort Lauderdale, FLIgnition

   The contact owns a 2003 Cadillac DeVille. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The power steering was inoperable. In addition, the contact stated that the message that the key was not detected was displayed. The contact stated that the vehicle was recently serviced at the dealer under Manufacturer Recall Number: N140299. The contact stated that the failure had occurred before receiving the recall repair notification. The failure reoccurred after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200,000.

   NHTSA complaint 11576892
3. Filed Nov 20, 2021Failure Nov 20, 2021Boise, IDElectrical system, Engine, Service brakes

   I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.

   NHTSA complaint 11441153
4. Filed Jun 27, 2020Failure May 15, 200740,000 milesBrentwood, NYElectrical system, Body, Visibility/wiper

   WHEN I GOT THE CAR THE CAR WASN'T PAINTED GOOD AT ALL AND THE IGNITION COIL WAS BAD. *TR

   NHTSA complaint 11331250
5. Filed Jun 14, 2020Failure Sep 23, 2018188,000 milesLillian, ALElectronic stability control (esc), Service brakes, Body

   THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.

   NHTSA complaint 11328721
6. Filed Apr 19, 2020Failure Apr 15, 2020177,000 milesOrange Park, FLFuel/propulsion system, Steering, Unknown or other

   FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238

   NHTSA complaint 11321533
7. Filed Jan 27, 2020Failure Jul 16, 2019Berwick, PAAir bagsCrash2 injured

   BACK ON JULY 16TH 2019, I WAS STOPPED AT A STOP SIGN ABOUT TO GET A ON THE MAIN ROAD. WHEN I WAS REAR ENDED IN MY 03 CADILLAC DEVILLE. AIRBAGS NEVER DEPLOYED, CAUSING THE PASSENGER TO HAVING WHIPLASH/NERVE DAMAGE. AS PER MYSELF, NOW I HAVE LOWER BACK ISSUES.

   NHTSA complaint 11302368
8. Filed Sep 13, 2019Failure Jul 20, 201994,300 milesRock Hill, SCAir bags, Fuel/propulsion system

   TAKATA RECALL - THE AIR BAG LIGHT IS STAYING ON ALL THE TIME. THE SERVICE ENGINE LIGHT COMES ON OCCASSIONALLY AFTER I PUT GAS IN

   NHTSA complaint 11255308
9. Filed Jun 10, 2019Failure May 25, 2019East Moline, ILUnknown or otherCrash

   2003 CADILLAC DEVILLE. CONSUMER WRITES REQUESTING INFORMATION FOR ANY SAFETY RECALLS ON THEIR VEHICLE. *LD *JS

   NHTSA complaint 11218996
10. Filed Mar 27, 2019Failure Jan 12, 2019110,000 milesAkron, OHUnknown or other

    I SEE THIS AFFECTS MANY YEARS AND MODELS. ITS THE SECURITY SYSTEM THINKING THE CAR IS BEING TAMPERED WITH AFTER A NEW BATTERY IS INSTALLED. THIS CAR WONT START AS MANY OTHERS. IT GETS JUICE TO THE FUEL PUMP LIGHTS AND DASH. JUMPED THE FUSE TO THE STARTER AND CAE TURNS OVER BUT WONT START. OT WILL LOCK YOU OUT. NO DEALERS OR MECHANICS KNOW WHAT THIS PROBLEM IS. SO WE HAVE NO CHOICE BUT TO JUNK THE CAR. THIS IS RIDICULOUS. I'M ONE PO'D CADILLAC OWNER!!!

    NHTSA complaint 11192009
11. Filed Oct 30, 2018Failure Jul 1, 201879,000 milesSUN City West, AZEngine

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308 (623) 455-6910) WHERE IT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. *TT VIN IS INVALID. *JB

    NHTSA complaint 11144124
12. Filed May 31, 2018Failure May 28, 2018Carterville, GAAir bags, Electrical system, Engine

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE AND THE KEY WAS HARD TO REMOVE FROM THE IGNITION. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED UPON ATTEMPTING TO START THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT A SECURITY MODULE FAILED AND THERE WAS A DISCONNECTION OF THE ELECTRICAL SYSTEM. THE VEHICLE WAS THEN TAKEN TO VININGS ENTERPRISES INC. (904 N TENNESSEE ST, CARTERSVILLE, GA 30120, (770) 382-2007), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

    NHTSA complaint 11098978
13. Filed Apr 4, 2018Failure Apr 3, 201893,300 milesBloomington, ILUnknown or other

    GOT A FLAT TIRE. STOPPED ON A PAVED STREET AND PUT TIRE JACK UNDER FRONT RIGHT UNDERCARRIAGE AS INDICATED IT SHOULD BE PLACED. I RAISED THE JACK TO REMOVE THE FLAT AND THEN HAD TO RAISE IT MORE TO INSTALL THE TEMP SPARE TIRE. THE JACK COLLAPSED ON THE TEMP SPARE AND THE BODY OF THE CAR HIT THE PAVEMENT. I'M FORTUNATE I DID NOT HAVE A FOOT UNDER THE CAR OR THAT I WASN'T PUTTING THE TEMP SPARE ON THE WHEEL WHEN IT FELL DOWN. THE JACK HAS A GROVE THE FIT INTO THE CAR UNDERCARRIAGE AND IT WAS INSTALLED CORRECTLY BUT THE JACK COLLAPSED FROM THE WEIGHT OF THE CAR AS I RAISED THE JACK. I WAS ABOUT ONE INCH FROM GETTING THE TEMP SPARE ON THE WHEEL. I CONTACTED CADILLAC ON CHAT, REF# 8-4056609660, AND REQUESTED A FREE JACK REPLACEMENT. I WAS TOLD MY CAR WAS PURCHASED WITHOUT A JACK AS JACKS WERE OPTIONAL EQUIPMENT AND ORIGINAL OWNER DID NOT PURCHASE ONE. I FIND IT HARD TO BELIEVE THAT A 2003 $30,000 PLUS VEHICLE WAS BOUGHT WITH NO JACK FOR THE TEMP SPARE TIRE. I FEEL CADILLAC OWES ME FOR A NEW JACK AND PROBABLY FOR THE DAMAGE CAUSED WHEN THE CAR FELL AND HIT THE PAVEMENT WHEN THE JACK COLLAPSED. WHAT DO YOU SAY? DID 2003 NOT REQUIRE TIRE JACKS WITH NEW VEHICLE PURCHASES? I WOULD HAVE BEEN IN REAL BAD SHAPE IF THE LOCAL MAYOR HAD NOT HELPED ME GET THE CAR UP AND THE TEMP SPARE ON. DID I GET THE CADILLAC CHAT BUM BRUSHOFF? THANKS FOR YOUR HELP.

    NHTSA complaint 11083261
14. Filed Mar 28, 2017Failure Jul 4, 2015104,000 milesBronx, NYAir bags

    THE AIR BAG LIGHT COME ON IN DISPLAY OFTEN AND STAY ON FOR DAYS IT MIGHT BE OFF A TIME AND IT COME BACK ON AND REMAIN ON

    NHTSA complaint 10968894
15. Filed Aug 2, 2016Failure Jul 1, 201636,000 milesCalverton, NYSuspension, Tires

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: 235/60/R16 (NA). WHILE DRIVING 50 MPH, THE TIRES VIBRATED. IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FRONT AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE CONTACT ALSO NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *TR

    NHTSA complaint 10892659
16. Filed Feb 18, 2016Failure Feb 12, 2016104,255 milesDetroit, MIAir bags

    AIR BAG LIGHT IS STAYING ON

    NHTSA complaint 10836907
17. Filed Jan 17, 2016Failure Jan 2, 2016242,000 milesRochester, NYElectrical system

    IGNITION RECALL: ON 12 MARCH 2015 I TOOK MY 2003 CADILLAC DEVILLE INTO VALLEY CADILLAC ROCHESTER, NY AS PART OF THE GM IGNITION RECALL. PRIOR TO THAT MY VEHICLE WOULD JUST SHUT DOWN FOR NO REASON. AFTER HAVING MY VEHICLE SERVICED, I HIT A POT HOLE ON THE CITY STREET AND MY VEHICLE STOPPED RUNNING. LAST WEEK I WAS TURNING A CORNER AFTER COMING OFF THE FREEWAY OFF RAMP TURNING ON TO A CITY STREET AND MY VEHICLE STOPPED AGAIN AND EVERYTHING LOCKED UP. THE RECALL FIX DID NOT REPAIR MY VEHICLE. I AM CALLING VALLEY CADILLAC FIRST THING MONDAY TO GET IT SERVICED AGAIN.

    NHTSA complaint 10820714
18. Filed Dec 28, 2015Failure Dec 1, 2015Shelbyville, INAir bags, Engine and engine cooling, Pressure monitoring and regulating systems

    2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE ENGINE DEVELOPED AN OIL LEAK FROM THE LOWER CRANKCASE OF THE ENGINE BLOCK. THE OIL LEAK CAUSED A DEFECTIVE DESIGN IN THE LOWER CRANK SHAFT. THE MECHANIC INFORMED THE CONSUMER THE ENGINE NEEDED TO BE REMOVED TO PROPERLY REPAIR THE OIL LEAK. ALSO, THE TIRE PRESSURE LIGHT ILLUMINATED. *JB THE CONSUMER STATED THAT A DIAGNOSTIC FROM ONSTAR OF THE VEHICLE DISPLAYED A MALFUNCTIONED AIRBAG. *JS THE CONSUMER REQUESTED A FORMAL INVESTIGATION INTO THESE ISSUES. THE CONSUMER STATED THAT ONLY A $5,000 GIFT CARD WOULD BE AN ACCEPTABLE REIMBURSEMENT. *JS

    NHTSA complaint 10681261
19. Filed Dec 8, 2015Failure Dec 7, 2015135,000 milesPicayune, MSElectrical system

    MY CAR TURNS OFF WHILE DRIVING. NO POWER FOR BRAKES, STEERING OR LIGHTS. I HAD RECALL FOR KEY ROTATION COMPLETED LAST WEEK BUT MY CAR TURNED OFF LAST NIGHT WHILE DOING 70 ON INTERSTATE. THE MOSSY OF PICAYUNE DEALERSHIP STATES THAT THE RECALL MAY NOT BE THE CAUSE BUT FROM WHAT I READ BEFORE TAKING CAR IN...THE PROBLEM WITH KEY ROTATION CAUSES CAR TO TURN OFF WITHOUT WARNING. I CONSIDER THIS A LIFE THREATENING PROBLEM AND NEED TO KNOW HOW TO PROCEED TO PREVENT BODILY HARM TO MYSELF AND POSSIBLY OTHERS. THE CAR HAD BEEN TURNING OFF PRIOR TO THE RECALL.

    NHTSA complaint 10809048
20. Filed Nov 2, 2015Failure Jul 14, 201447,000 milesAtlanta, GAUnknown or other

    KEYS HAVE BEEN RECALLED. NHTSA RECALL #14V355. KEY ROTATION SAFETY RECALL HERE. DEALERS INSIST THAT I MUST BRING IN THE CAR TO GET THE 20 CENT KEY PART, ELSE GM WON'T PAY THEM. I DON'T HAVE A SPARE 2 HOURS. GM COULD EASILY SEND ME NEW KEYS OR THE 20 CENT PLASTIC PIECES THAT I COULD INSERT MYSELF. DEALERS I'VE SPOKEN WITH SAY THIS CHANGE IN THE CENTER OF GRAVITY FOR THE KEY RING ISN'T A COMPLETE SOLUTION, JUST A BAND-AID THAT WILL REDUCE THE INCIDENCE. PLEASE FORCE GM TO SEND REPLACEMENT KEYS OR JUSTIFY THE NEED TO FORCE OWNERS TO BRING IN THEIR CARS FOR A 20 CENT PLASTIC KEY MODIFICATION.

    NHTSA complaint 10787626