2004 Cadillac Deville

167 complaints on file, page 1 of 9.

1. Filed May 15, 2026Failure Aug 13, 2025209,817 milesMckinney, TXPower train

   The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle was serviced for an Emissions tesand the contact was informed that the torque converter clutch door was stuck. The manufacturer was not made aware of the failure. The failure mileage was approximately 209.817.

   NHTSA complaint 11738072
2. Filed Jul 21, 2021Failure Jun 28, 2021102,331 milesOakland, CASteering

   The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.

   NHTSA complaint 11425814
3. Filed May 10, 2021Failure Jun 1, 202070,000 milesErie, PASun/moon roof assembly

   TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

   NHTSA complaint 11415926
4. Filed Apr 24, 2020Failure Apr 22, 202017,000 milesST. George, UTAir bags, Electrical system, Service brakes

   CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL

   NHTSA complaint 11322216
5. Filed Dec 10, 2019Failure Aug 8, 2018Cumming, GAStructure, Door, Rearview mirrors/devices, Power window devices and controls

   2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS

   NHTSA complaint 11287314
6. Filed Nov 6, 2019Failure Jan 15, 200775,000 milesNashville, TNUnknown or other

   THE REGULATORS ON ALL FOUR POWER WINDOWS BROKE, ALL WHILE DRIVING ON HIGHER SPEED ROADS (MAIN THOROUGHFARES OR HIGHWAYS), THREE OUT OF FOUR ON OCCASIONS WITH INCLEMENT PRECIPITOUS WEATHER AND/OR EXTREME COLD. THIS WAS NOT ONLY EXPENSIVE TO REPAIR EACH TIME, BUT CREATED AN UNSAFE DRIVING ENVIRONMENT EXPOSING THE DRIVER AND PASSENGERS TO THE ELEMENTS! A REPRESENTATIVE AT THE DEALER IN NASHVILLE SAID THE COMPANY KNEW THIS WAS COMMON BUT NEVER WAS HELD TO A RECALL. OVER $1,200 FOR REPAIRS OVER THE YEARS BECAUSE OF SOME CHEAP CHINESE-MADE PLASTIC PARTS! HOW DO I KNOW THAT THE REPLACEMENTS WILL HOLD UP? HAVING JUST FOUND OUT ABOUT THIS SITE, I CAN'T BEGIN TO IMAGINE WHAT HAPPENED TO THE RECEIPTS, BUT I NEEDED EMERGENCY REPAIRS WHILE TRAVELING BETWEEN NJ AND TN. THE FIRST EVENT WAS ABOUT 12 YEARS AGO (THE DATE BELOW IS AN ESTIMATE FOR THE FIRST ONE OF THE INCIDENTS, BUT THERE WERE FOUR TOTAL). THE MILEAGE FOR THE FIRST EVENT IS MERELY A GUESTIMATE OF 75,000 MILES. THE VEHICLE NOW HAS OVER 203,000 MILES. THE LAST OF FOUR WAS ABOUT FIVE OR SIX YEARS AGO. UNBELIEVABLE TO ME THAT CADILLAC HAS DONE NOTHING AND WASN'T HELD TO A RECALL!

   NHTSA complaint 11278365
7. Filed May 19, 2019Failure Mar 5, 2019164,000 milesElkhart, INElectrical system, Electronic stability control (esc)

   I WAS DRIVING THE CAR IT WAS DOING JUST FINE ONCE I PARKED THE CAR CAME BACK TO START THE CAR THE ENGINE WOULD TURN OVER BUT IT WOULD NOT START ONCE I HAD TRIED ABOUT 12 TIMES IT DECIDED TO START AND THERE WAS SOMETHING BLOWING SOUNDING LIKE IT JUST MIGHT BE THE AIR ON SOMETIME I WOULD COME TO THE START THE CAR BATTERY WOULD BE DEAD

   NHTSA complaint 11208515
8. Filed Mar 26, 2019Failure Mar 26, 2019110,552 milesPeabody, MAAir bags1 injured

   "TAKATA RECALL" MY 2004 CADILLAC DEVILLE VIN# [XXX]. I WAS GETTING INTO MY STATIONARY VEHICLE AT AROUND 11:30PM. I WAS LOCATED IN LYNNFIELD, MA WHEN THE EVENT OCCURRED. THE SECOND I TURNED THE ENGINE OVER AND HIT THE BRAKE THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY OUTSIDE CATALYSTS BEING A FACTOR. I WAS ABRUPTLY HIT BY THE DRIVER SIDE AIR BAG RIGHT IN MY NOSE AND MOUTH CAUSING MY NECK TO SNAP BACK. I WAS STILL IN THE DRIVEWAY WHEN MY FRIEND WHO WAS IN HIS CAR PARKED IN FRONT OF ME HEARD THE NOISE FROM THE AIR BAG AND CAME TO MY AID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

   NHTSA complaint 11191526
9. Filed Mar 29, 2018Failure Dec 15, 2017145,000 milesNEW Iberia, KYAir bags, Electronic stability control (esc), Service brakes

   TAKATA RECALL. ONE DAY WAS DRIVING ALL WAS WELL IT HAD JUST SPRINKLED BEFORE IA LEFT HOME. ROADS WERE WHET I SLOWED DOWN TO CROSS RR TRACKS WHEN INCREASED GAS TIRES SLIPPED OR SPUN A LIL,FROM BUMPS ON TRACKS AND ACCELERATION MADE NUMEROUS SENSORS I THINK GOT FAULTY. SUSPENSION TRACTION, SERVICE ENGINE SOON,, ABS, AND AIR BAG. I RESET INFORMATION CONTROL CENTER. BUT WITH IN 3 MINS AFTER YOU TAKE OFF THEY ALL LIGHT UP AGAIN ABS I JUST CHANGED BRAKE PADS 4 MONTHS AGO THERE STILL UNDER WARRANTY.GOING WITH CERAMIC THIS TIME. I ALSO HAVE 2 PSI SENSORS OUT. NEITHER BACK WINDOW GOES DOWN ONE NEEDS MOTOR THE OTHER ON THE REGULATOR A PLASTIC CLIP THAT KEEPS IT INLINE IS WORN OUT. I FIGURED THAT OUT. BUT IDK WHY ALL THEM SAFETY WARNINGS CAME ON AND WHY I CANNOT GET TRACTION CONTROL TO EVER GO OFF? JUST FIND IT WEIRD HAPPENED ALL AT ONCE CAR STILL STARTS AND RUNS FINE. I'M JUST WORRIED I THINK AIR BAG NEEDS TO BE RECHARGED OR INSPECTED.MY PLAN IS TO RESTORE IT NEEDS MINOR REPAIRS BUT DEALERSHIPS IS A RIP OFF. IF I CAN FIND WHERE THESE ELECTRICAL SENSORS ARE I WILL DO IT MY SELF. THEY RIDICULOUSLY OVER CHARGE FOR EVERYTHING. I WAS CROSSING RAIL ROAD TRACTS AT A SLIGHT ANGLE.CAUSE UNKNOWN.

   NHTSA complaint 11081952
10. Filed Jan 25, 2018Failure Jan 12, 201865,000 milesDunwoody, GAService brakes

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    NHTSA complaint 11064788
11. Filed Oct 18, 2017Failure Apr 14, 2017Perry, FLAir bags, Unknown or other

    TAKATA INFLATORS ...AND IGNETION

    NHTSA complaint 11034461
12. Filed Jul 8, 2017Failure May 17, 2017Deptford, NJUnknown or other

    WHEN DRIVING THE CAR THE "SERVICE ENGINE SOON" LIGHT WOULD COME ON. I TOOK IT TO THE LOCAL GM DEALER AND THE TOLD ME THE COMPUTER WAS BAD AND NEEDED TO BE REPLACED. THEY GOT THE NEW PART IN AND TRIED TO PROGRAM IT AND "FRIED" THE PART. AFTER TRYING 13 UNITS I WAS TOLD THAT THERE IS A DEFECT IN THE PART AND THAT GM WAS SENDING 2 ENGINEERS TO MEXICO TO INVESTIGATE THE FACTORY WHERE THEY ARE MADE. IT WAS THEN DETERMINED THAT IT IS NOW A SOFTWARE ISSUE THAT GM CHANGED THE SOFTWARE OVER 1 1/2 YEARS AGO AND UPLOAD PROCEDURE AND WAS NOW LOOKING TO SEE WHERE THE PROBLEM IS. IT HAS NOW BEEN 6 WEEKS SINCE MY CAR HAS BEEN IN THE SHOP AND I HAVE NO ESTIMATION AS TO WHEN THE PROBLEM WILL BE SOLVED. I WAS ALSO TOLD THAT THERE ARE AS AMNY AS 10 TO 20 CARS AROUND THE US WITH THE SAME PROBLEM AND ARE UNREAPAIRABLE AT THIS TIME. IT IS OBVIOUS THAT GM KNEW THEY HAD A PROBLEN SINCE THEY CHANGED THE PROCEDURE 1 1/2 YEARS AGO SINCE MY CAR IS NOT THE FIRST TO EXPERIENCE THIS.

    NHTSA complaint 11003757
13. Filed Apr 14, 2017Failure Apr 13, 201772,600 milesJacksonville, FLElectrical system, Visibility

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN

    NHTSA complaint 10978517
14. Filed Feb 21, 2017Failure Feb 19, 2017130,000 milesMobile, ALElectrical system

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

    NHTSA complaint 10956024
15. Filed Oct 28, 2016Failure Oct 25, 2016148,911 milesRosamond, CAPower train

    TORQUE CONVERTER DEVELOPS LEAKS WHICH IS A FULL REBUILD OF TRANSMISSON ISSUE, THIS CAN RESULT IN VEHICLE TO STOP RUNNING IN TRAFFIC CONDITIONS WITHOUT ANY PRIOR KNOWLEDGE OF PROBLEM. IT IS A PROBLEM THAT SHOULD BE RECTIFIED BY CAR MANUFACTURER, AS PEOPLES SAFETY IS AT RISK, LET ALONE HE THOUSANDS OF DOLLARS REQUIRED TO FIX THIS ISSUE FOR SUCH AN EXPENSIVE CAR. I NOW HAVE OWNERSHIP OF A CAR I CANNOT REGISTER AS IT WON'T PASS SMOG DUE TO THIS ISSUE. IT IS USELESS TO ME AND I AM IN DIRE NEED OF A VEHICLE TO GET TO DR. APPOINTMENTS AS I AM DISABLED. AND MONEY IS GONE SO PUBLIC TRANSPORTATION WHICH IS VERY LITTLE IN MY AREA IS A COST I CANNOT ASSORB. THANKYOU G.M.....YOU BUILD A BEAUTIFUL VEHICLE AND PUT A CRAP TRANSMISSON IN IT!

    NHTSA complaint 10919939
16. Filed Jun 21, 2016Failure Aug 18, 2014Miami, FLElectrical system

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A LOOSE CONNECTION WITH THE CORE PERTAINING TO THE KEY AND THE IGNITION SWITCH. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT EXPRESSED CONCERNS TO THE MANUFACTURER THAT THE CYLINDER CORE AND THE IGNITION SWITCH MAY BE FAULTY, BUT THEY REFUSED TO PROVIDE THE REMEDY TO REPLACE THE PARTS, INDICATING THAT THE REMEDY FOR THE RECALL WAS SUFFICIENT. THE CONTACT DISAGREED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 10875643
17. Filed Apr 14, 2016Failure Dec 15, 201570,950 milesWest Chester, PASteering

    LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.

    NHTSA complaint 10855409
18. Filed Mar 7, 2016Failure Mar 1, 201640,000 milesWest Palm Beach, FLEngine

    LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2004 CADILLAC DEVILLE ISSUES. *SMD THE CONSUMER STATED OIL HAS BEEN LEAKING FROM THE MAIN OIL SEAL FOR THE PAST FOUR YEARS. *JB

    NHTSA complaint 10845493
19. Filed Nov 6, 2015Failure Sep 16, 2015117,000 milesDallas, PAFuel/propulsion system

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

    NHTSA complaint 10788924
20. Filed Aug 21, 2015Failure May 15, 201589,000 milesChicago, ILEngine

    TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STOPPED, WHITE SMOKE EMITTED FROM THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

    NHTSA complaint 10750300