Complaints over time
Complaints about the 2026 Cadillac XT5 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Cadillac XT5
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Apr 13, 2026 to Apr 13, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2026 suv
Severity index100.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2026 Cadillac XT5 name speed control
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2026 Cadillac XT5
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Cadillac XT5
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 13, 2026Failure Mar 26, 2026700 milesScroggins, TXAccelerator pedalCrash
The contact’s father-in-law owns a 2026 Cadillac XT5. The contact stated that while the owner was driving at an undisclosed speed going uphill, he was blinded by the sunlight and started driving onto the grass. The driver released the accelerator pedal, and within a second, the vehicle started rolling backwards. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle rolled down a steep hill and crashed into a tree. The contact stated that the START/STOP was activated during the failure, and it was a programming failure where the vehicle automatically went into neutral with no lights indicating the vehicle was shut off. The contact stated the vehicle was rolling backwards at 35 MPH. The rear floorboard of the back seat was crushed against the rear frame rail, panel, and suspension. The vehicle stopped after crashing into the tree. The contact stated that no air bags had deployed. The vehicle was towed to a body shop. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 700.
NHTSA complaint 11730816
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
60 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6110K Jul 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIT5855K Jul 6, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness t… - PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT6525 Jun 5, 2026 · Service Bulletin/Repair Instructions
If the driver seat will not move tech is directed to inspect the fuse and the circuits under the seat. - PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. - PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIP6101B May 11, 2026 · Service Bulletin/Repair Instructions
The document makes technicians aware of a valvetrain tick noise that is created by one or more soft hydraulic valve lash adjusters. The soft lash adjuster concern is due to debris from the valve rocker arm, entering into the lash adjuster. The document inst… - PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue - PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - PIT6416A Mar 27, 2026 · Service Bulletin/Repair Instructions
A vehicle may have an issue with glove box door fit. Dealer is instructed not to attempt any repairs at this time. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss - N252531450 Mar 11, 2026 · Service Bulletin/Repair Instructions
Certain vehicles listed above may have a condition in which the sealer bead is missing on the right-side rear wheelhouse. Dealers will install the sealer. - PIP6101A Mar 3, 2026 · Service Bulletin/Repair Instructions
The document makes technicians aware of a valvetrain tick noise that is created by one or more soft hydraulic valve lash adjusters. The soft lash adjuster concern is due to debris from the valve rocker arm, entering into the lash adjuster. The document inst… - PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. - PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6457B Jan 12, 2026 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC6540F Dec 31, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6457A Dec 12, 2025 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities. - PIT6457 Nov 25, 2025 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera… - PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6440 Oct 4, 2025 · Service Bulletin/Repair Instructions
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled. - 13598 Sep 9, 2025 · Other
New Vehicle Monitoring Programs Section in IVH - 25-NA-118 May 8, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues. - PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6059C Aug 8, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera. - PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306… - PIT5074S Jul 16, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIP5601B Jul 18, 2025 · Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. - 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. - PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. - PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - 22-NA-242 Apr 24, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers. - 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp… - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5966E May 22, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs. - 22-NA-242 Mar 28, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers. - 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
Source: NHTSA manufacturer communications files.