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Model year

2016 Chevrolet Spark EV

Hatchback, electric, built in South Korea. Owner complaints on file from Sep 20, 2016 to Jun 1, 2018.

Recall campaigns covering this model year23.68M vehicles or units across those campaigns
Owner complaints14Close to the median 2016 hatchback
Severity index14.32016 hatchbacks average 10.3
First 24 months10Complaints in its first two years
Complaints over time

Complaints about the 2016 Chevrolet Spark EV peaked in 2017, with 10 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02.557.5102016201710201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

71% of complaints about the 2016 Chevrolet Spark EV name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
10
Airbags
3
Seats
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Chevrolet Spark EV

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Chevrolet Spark EV
CampaignFiledSubjectComponentVehiclesRemedy
17V-437Jul 10, 2017While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy…Airbags40,683Software update
16V-651Sep 8, 2016In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic testAirbags3,640,162Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Chevrolet Spark EV

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

14 complaints on file, page 1 of 1.

  1. Filed Jun 1, 2018Failure May 31, 201818,031 milesSAN Diego, CAAir bags

    I WAS DRIVING APPROXIMATELY 25 MPH AND HIT A POT HOLE WHICH RESULTED IN THE PASSENGER AND DRIVER SIDE AIR BAG CURTAINS DEPLOYING. THERE IS NO VISIBLE DAMAGE TO TIRE OR CAR

    NHTSA complaint 11099255
  2. Filed Oct 17, 2017Failure Oct 7, 201711,000 milesClovis, CAService brakes

    I WAS DRIVING A 2016 CHEVROLET SPARK EV ON A CITY ROADWAY WHEN I HAD A COMPLETE BRAKE FAILURE AND ALMOST WAS INVOLVED IN A COLLISION. AT THE START OF MY COMMUTE, I TURNED THE VEHICLE ON WHICH WAS PARKED ON THE OUTSIDE OF THE GARAGE. I NOTICED THAT THERE WAS A LOUD SOUND COMING FROM THE FRONT LEFT PORTION OF THE VEHICLE AS THE BRAKE PEDAL WAS PULSATING. AS I PULLED OUT ONTO THE ROADWAY THE PULSATING AND THE LOUD SOUND CONTINUED AS A SET OF WARNING LIGHTS TURNED ON. THE WARNING LIGHTS WERE (ABS WARNING, STABILITRAK AND SERVICE BRAKES). I BEGAN TO SLOW DOWN TO APPROX. 30 MPH IN A 50 MPH ZONE AS I CAME TO AN INTERSECTION. AS I CAME TO A BUSY INTERSECTION I APPLIED THE BRAKE TO STOP FOR A RED LIGHT AS THE VEHICLE WAS NOT STOPPING. I FORCEFULLY PRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE POSSIBLE AS THE VEHICLE BARELY SLOWED DOWN. I ALSO HAD TO PUT THE SELECTOR TO "L" WHICH HELPED THE VEHICLE SLOW AS I STOPPED APPROX. 3 FEET PAST THE LIMIT LINE. IF I WERE GOING 10MPH FASTER AND IF THERE WAS A VEHICLE IN FRONT OF ME AT THE RED LIGHT I WOULD HAVE BEEN IN A TRAFFIC COLLISION DUE TO THE COMPLETE BRAKE FAILURE. AFTER, I DROVE THE VEHICLE (5MPH) INTO A PARKING LOT AS THE LIGHTS AND BRAKES WERE STILL NOT OPERATING. I TURNED THE VEHICLE OFF FOR 5 MINUTES THEN TURNED THE VEHICLE BACK ON. WHEN I TURNED THE VEHICLE ON EVERYTHING WAS NORMAL AS THERE WERE NO WARNING LIGHTS AND THE BRAKES WORKED LIKE THEY WERE SUPPOSED TO. CONDITIONS DURING THIS TIME WAS A TYPICAL CALIFORNIA SUNNY DAY AND THERE WERE NO UNUSUAL CONDITIONS. THIS WAS THE FIRST TIME EXPERIENCING A COMPLETE BRAKE FAILURE, HOWEVER, THIS WAS THE SECOND TIME TAKING THE CHEVY SPARK IN FOR BRAKE PROBLEMS. ON 10/3/2016 THE BRAKE MODULES WERE REPLACED DUE TO THE PULSATING PROBLEMS HOWEVER THE BRAKES DID NOT FAIL THE FIRST TIME. MY VEHICLE IS STILL AT THE DEALER AS OF THE DATE OF THIS COMPLAINT.

    NHTSA complaint 11034167
  3. Filed Oct 14, 2017Failure Oct 10, 201714,029 milesRichmond, CASeats

    THE CAR WAS STOPPED AND WAS HIT FROM THE REAR ON A CITY STREET. THE IMPACT SPEED WAS APPROXIMATELY 15MPH (ESTIMATED). THE DRIVER SEAT SLID BACK UPON IMPACT AND APPEARED TO DERAIL AND WAS STOPPED BY THE REAR SEAT. AFTER THE ACCIDENT, THE SEAT WOULD NOT SLIDE FORWARD. I AM CONCERNED THAT THIS IS A MAJOR VEHICLE SAFETY ISSUE THAT SHOULD BE DOCUMENTED..

    NHTSA complaint 11033389
  4. Filed Sep 12, 2017Failure Sep 1, 2017Valley Village, CAService brakes

    SUDDEN AND STRONG BRAKE PEDAL APPLICATIONS OCCASIONALLY RESULTED IN SIGNIFICANTLY MORE PEDAL TRAVEL, SIGNIFICANTLY LESS BRAKING FORCE, AND SIGNIFICANTLY LONGER STOPPING DISTANCES THAN TYPICALLY EXPERIENCED DURING SIMILAR BRAKE PEDAL APPLICATIONS. EACH EVENT OCCURRED ON WARM, DRY SOUTHERN CALIFORNIA STREETS DURING DAYLIGHT HOURS, TRAVELING BETWEEN 30-40 MPH. ON EACH OCCASION, THE BRAKES -- INCLUDING REGENERATION -- FUNCTIONED AS EXPECTED JUST PRIOR TO AND JUST AFTER THE EVENT, AND THE BATTERY WAS IN A STATE OF PARTIAL DISCHARGE, BUT DURING EACH EVENT THE PEDAL FEEL WAS SIMILAR TO THE FEEL EXPERIENCED JUST AFTER CHARGING TO 100% (WHEN REGENERATIVE BRAKING IS NOT YET AVAILABLE.) I SUSPECT THAT ON EACH OF THESE OCCASIONS, THE CAR'S REGENERATIVE BRAKING WAS UNEXPECTEDLY DEACTIVATED FOR REASONS UNKNOWN, AND THE SUBSEQUENT MECHANICAL-ONLY BRAKE APPLICATION (ON COLD PADS) RESULTED IN THE PEDAL FEEL/BRAKING FORCE/STOPPING DISTANCE CHANGES. NOTE THAT I NEVER EXPERIENCED THIS IN TWO YEARS OF DRIVING A FIAT 500E ON THE SAME ROUTE, IN THE SAME WAY, YET THIS HAS OCCURRED WITH MY CHEVROLET SPARK EV ON AT LEAST THREE OCCASIONS AS OF SEPTEMBER 1ST 2017.

    NHTSA complaint 11022827
  5. Filed Jan 23, 2017Failure Jan 12, 20173,006 milesSanta Monica, CAService brakes

    4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR

    NHTSA complaint 10947113
  6. Filed Jan 23, 2017Failure Jan 12, 20173,006 milesSanta Monica, CAService brakes

    4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR

    NHTSA complaint 10947111
  7. Filed Jan 23, 2017Failure Dec 21, 20162,741 milesSanta Monica, CAService brakes

    4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR

    NHTSA complaint 10947110
  8. Filed Jan 23, 2017Failure Dec 9, 20162,613 milesSanta Monica, CAService brakes

    4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR

    NHTSA complaint 10947106
  9. Filed Jan 23, 2017Failure Oct 23, 20161,773 milesSanta Monica, CAService brakes

    4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR

    NHTSA complaint 10947104
  10. Filed Jan 14, 2017Failure Jan 13, 20174,455 milesPortland, ORService brakes

    THE BRAKES FAILED WHILE IN MOTION ON A CITY STREET. PRECEDING THE BRAKE FAILURE THERE A WARNING FLASHED STATING TO "SERVICE THE STABILITRAC" AND "SERVICE BRAKE ASSIST." IMMEDIATELY AFTERWARDS THE BRAKE PEDAL WENT TO THE FLOOR AND WE WERE UNABLE TO STOP.

    NHTSA complaint 10945280
  11. Filed Jan 7, 2017Failure Jan 3, 20171,894 milesPortland, ORService brakesCrash1 injured

    I WAS DRIVING ON THE FREEWAY DURING EVENING RUSH HOUR, SO IT WAS STOP-AND-GO TRAFFIC. I ALWAYS LEAVE PLENTY OF ROOM BETWEEN MYSELF AND THE CAR IN FRONT OF ME. THE CAR AHEAD STOPPED SUDDENLY, AND I SLAMMED ON MY BRAKES WITH A CAR AND A HALF LENGTH DISTANCE BETWEEN MYSELF AND THE VEHICLE IN FRONT OF ME. I WAS GOING ABOUT 15 MILES PER HOUR AND MY CAR DID NOT STOP - I SLID STRAIGHT INTO THE CAR IN FRONT OF ME. IT WAS NOT ICY AND THERE WAS PLENTY OF ROOM TO STOP. THE BRAKES FAILED. WHEN I FIRST PURCHASED THE VEHICLE, I REMEMBER HITTING THE BRAKES AND SAYING TO MYSELF AND MY FRIEND AT THE TIME, "MAN, IT DOESN'T FEEL LIKE THIS THING WANTS TO STOP ALL OF THE WAY." WELL, IT DOESN'T STOP ALL OF THE WAY AND IT IS A MAJOR HAZARD.

    NHTSA complaint 10940366
  12. Filed Oct 1, 2016Failure Oct 1, 20162,000 milesSalida, CAAir bags

    MY VEHICLE HAS BEEN RECALLED, AND MY LOCAL CHEVROLET DEALERSHIP HAS SCHEDULED AN APPOINTMENT FOR 2 WEEKS FROM NOW. IT IS UNACCEPTABLE TO ALLOW YOUR CUSTOMERS TO DRIVE A VEHICLE THAT YOU DESIGNED WITH DANGEROUS FLAWS FOR ANY AMOUNT OF TIME. IT IS INCOMPREHENSIBLE THAT THIS RECALL IS NOT BEING TAKEN WITH URGENCY AND CARE. SOMEONE HAS DIED BECAUSE OF THIS ISSUE. IN ADDITION, GM APPEARS TO NOT FEEL ANY AMOUNT REMORSE FOR SELLING DEATHTRAP VEHICLES TO THE AMERICAN PUBLIC.

    NHTSA complaint 10910935
  13. Filed Sep 21, 2016Failure Jul 6, 20164,500 milesELK Grove, CAAir bagsCrash

    GOTTEN INTO A MINOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT TENSIONER DID NOT WORK. NO INJURIES SINCE IT WAS UNDER 15MPH, BUT I AM CONCERNED THAT THIS WAS CAUSED FROM THE DEFECT BEFORE THE RECALL EFFORT.

    NHTSA complaint 10908345
  14. Filed Sep 20, 2016Failure Sep 19, 20164,600 milesELK Grove, CAService brakes

    BRAKING SYSTEM INCONSISTENT PERFORMANCE. TRANSITION FROM REGENERATIVE BRAKING TO MECHANICAL BRAKING IS SLOPPY AND ABRUPT. WHEN THE MECHANICAL BRAKING SYSTEM KICKS IN, IT KICKS IN TOO STRONG CAUSING THE ABS SYSTEM TO ACTIVATE AS THE WHEELS SUDDENLY LOCK UP.

    NHTSA complaint 10908309
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

896 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 18-NA-180 Sep 4, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • 18-NA-180 May 14, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 01-08-42-001Q Jan 27, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
  • 18-NA-180 Jan 14, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 18-NA-180 Dec 12, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • 18-NA-180 Nov 21, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • PIT6261 Dec 4, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
  • 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
  • 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
  • 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
  • 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 23-NA-219 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • 08-07-30-026I Sep 16, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen v…
  • 18-NA-146 Sep 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
  • 07-00-89-036K Sep 10, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
  • 02-00-89-002X Sep 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
  • 18-NA-073 Aug 19, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 24-NA-174 Aug 27, 2024 · Service Bulletin/Repair Instructions
    The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
  • 18-NA-180 Aug 20, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
  • 22-NA-233 Aug 29, 2024 · Service Bulletin/Repair Instructions
    This service bulletin advises the technician of refurbished kits for the battery packs and what procedure is required to install the kit.
  • 19-NA-192 Aug 29, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on the Spark EV (BEV) High Voltage Battery Exchange Process.
Source: NHTSA manufacturer communications files.