SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Sep 16, 2014 to Sep 29, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-289 | May 7, 2026 | Component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driverDo not drive | Powertrain | 66 | Part replacement |
| 19V-761 | Oct 24, 2019 | If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control… | Stability and traction control | 652,967 | Software update |
| 19V-645 | Sep 6, 2019 | Amount of vacuum created by the vacuum pump may decrease over time | Brakes | 3,456,719 | Software update |
| 18V-586 | Sep 7, 2018 | Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist | Steering | 1,015,918 | Software update |
| 17V-437 | Jul 10, 2017 | While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy… | Airbags | 40,683 | Software update |
| 16V-651 | Sep 8, 2016 | In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test | Airbags | 3,640,162 | Software update |
| 15V-640 | Oct 9, 2015 | In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the… | Electrical system | 3,073 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
429 complaints on file, page 1 of 22.
2024 Suburban bought brand new. Service Transmission Warning lights up. Been to the dealership shop about this 4 times now. They replaced the TCM with kit, seals, & tranmission fluid. Problem occurred again 200 miles later. Dealership just stringing us along without actually fixing it!
NHTSA complaint 11767765Door slam caused side impact airbags to deploy
NHTSA complaint 11751414The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving and taking a curve, the vehicle failed to turn as needed. The contact stated that the steering wheel was extremely difficult to turn. The contact stated that the message “Steering Assist Reduced – Drive with Care” was displayed. The dealer was contacted, and a diagnostic test was pending. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint 11746303When coming to a stop or backing from my inclined driveway the foot brake requires a hard push because it seems to lock up. I couldn't stop when braking. The problem is recurring. It has not been inspected for this recurring problem and no lights or warning signal appears on the dashboard.
NHTSA complaint 11740968Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting first responders at risk. Also the environmental risk of continuous leaking fuel. Luckily, I could smell it before anything bad happened. But if GM knows about this issue, it’s big enough they should do something about it and so should the NHTSA.
NHTSA complaint 11732603When our new mechanic was checking over the car, he and his other mechanic both noticed that there was an increased brake pedal effort even though the brakes were in ok condition. Every time I’ve had the car serviced I have them check the brakes because they feel off. The car stops and the brakes check out with previous mechanics but something doesn’t feel right. Our new mechanic then gave me a recall bulletin from GM N192268490 and said he thinks our car is experiencing this issue. The recall was attached to our VIN when the mechanic pulled it up but when we called the dealer and checked the NHTSA website, my VIN number was apparently not part of the recall. I am writing to state that I believe my car may be experiencing the issue stated in the recall bulletin as per my mechanic’s findings. Attached is a copy of the recall bulletin given to us by our mechanic. Please advise.
NHTSA complaint 11727914Pulling off from a stop sign on a hill, the car wouldn't accelerate and rolled back hitting a pedestrian and then jerked forward aggressively burning rubber on the tires. I smell the transmission burning. Luckily the lady didn't want to press charges.
NHTSA complaint 11720225While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
NHTSA complaint 11711635When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc
NHTSA complaint 11710513The Day Light Running Lights will not go off preventing the low beam light from lighting properly. 08/21/2025
NHTSA complaint 11710167The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact veered to the side of the road and had the vehicle towed to an independent mechanic, who determined that the transmission had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000.
NHTSA complaint 11705608Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability to move it safely off the road.
NHTSA complaint 11702370On at or about November 1, 2025, I experienced a sudden loss of power steering. I was backing up in a parking and experienced a complete power steering failure. Since that date, it has failed multiple times. There was a recall on the EPS Module in 2015. I have contacted a dealer, they could not find a recall for any power steering issues, when there clearly has been. If there has been a recall for the steering of the same model and make and year, and is clearly a SAFETY ISSUE, this recall in 2015 should cover my vehicle also. I was under the assumption that my vehicle was low on power steering fluid. Proceed to look for power steering pump to check fluid level, no reservoir! Start to investigate, find out I have an Electric Power Assist Motor, and an electric module that can not be replaced when it fails, the entire assembly has to be replaced, no way to replace fluid! I’m in the process of getting an estimate of repair as of 11/25/ 2025. There was no indication of any kind, of possibly failure! There is no data stored in the computer indicating any failure, electrical or otherwise!
NHTSA complaint 11701676The braking system on my 2015 Chevy Suburban LTZ failed at slow speeds in a parking lot. I have replicated the issue in both forward and reverse. My family's safety was put at risk in that while backing up out of a parking spot the brakes failed completely and I had to push extremely hard on the brake to get the vehicle to stop. That same behavior occurred while pulling forward into a parking spot, almost hitting the car in front of me. I took the vehicle into a Chevrolet dealer today indicating the symptoms and they said there was no recall attached to my VIN. This exact same behavior in my vehicle is described in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11700962The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed and hauling a boat, the transmission unexpectedly downshifted into second gear. The contact stated that the drive mode indicator light flashed red, and the check engine warning light illuminated. The contact stated that the failure had occurred while driving downhill, and the contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 116,816.
NHTSA complaint 11697133transmission failed causing to replace do to the system on CHEVY motor changing from 8 cylinder to 4 cylinder and a thermostat on a transmission line.
NHTSA complaint 11690088The contact owns 2015 Chevrolet Suburban. The contact stated that while inspecting the vehicle, the contact saw rust on the frame and saw horizontal lines that became progressively worse over time. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that wax could be added to the rust spot and that the repair would be out-of-pocket because the failure was not under warranty. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-NA-255 (Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 114,481.
NHTSA complaint 11687623If I pull up to a parking spot and I’m slowly creeping into the spot, say at a popular supermarket, and slowing down the brake pedal stiffens up and it’s almost impossible to press. I feel like my truck may not stop. If I’m on a slight incline and in a line behind another vehicle, I’ve noticed the brake pedal stiffens up then as well. Awhile ago I thought there was a recall for this for my truck and it was something about the vacuum in the brake pedal. This is a super problem. I have five kids and we are on the road a lot. This has been happening a lot but most recently would be today.
NHTSA complaint 11678831Odometer Fraud. The contact purchased a 2015 Chevrolet Suburban. The contact stated that while attempting to have the vehicle inspected, it was discovered that the catalytic converter was missing, the wires were cut, and a pipe was inserted to muffle the noise. The contact was told that the check engine warning light was turned off and the carbon monoxide was not being cleaned, and that fumes were entering the cabin of the vehicle. The contact also discovered that there was a mileage discrepancy on the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 131,000 and at the time of the inspection, it was discovered that the mileage was approximately 231,000.
NHTSA complaint 11670905The transmission was acting weird and felt like it was revving up and down while going 20-30 mph. After turning into my neighborhood there was a loud clunck like some dropped off the truck and it completely fell out of gear and just rolled to a stop. Shifted it into park, turned the truck off and back on and put it back in drive it went into gear and allowed me to drive to my house but still acted like it was about to drop out of gear completely again. My neighbor has a 2015 Silverado and 2017 Tahoe and both transmissions did the same thing and had to be replaced, all between 100-125k miles. The blind side system constantly goes off when there’s no threat
NHTSA complaint 11661761Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.