Minivan, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Apr 12, 2016 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-876 | Dec 17, 2025 | Retractors may not lock, preventing the wheelchair from being properly secured | Adaptive equipment | 86 | Part replacement |
| 20V-278 | May 15, 2020 | Fuel pump gasket may deteriorate, allowing fuel to leak | Fuel system | 122 | Part replacement |
| 17V-824 | Dec 21, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf | Equipment | 61,791 | Part replacement |
| 16V-461 | Jun 24, 2016 | Transmission pump may seize causing a loss of hydraulic pressure | Powertrain | 26,298 | Part replacement |
| 16V-300 | May 16, 2016 | Nuts on the third row seatbacks were incorrectly torqued and may become loose | Seats | 99 | Repair or modification |
| 15V-595 | Sep 24, 2015 | In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving | Latches and locks | 1,625 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1,002 complaints on file, page 1 of 51.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked slightly before accelerating. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, and the vehicle was diagnosed with transmission pump failure. The contact was informed that transmission pump needed to be replaced. The mechanic declined to repair the vehicle after discovering NHTSA Campaign Number: 16V461000 (Power Train) for the issue. The mechanic referred the contact to the manufacturer, who was informed of the issue and confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 138,000.
NHTSA complaint 11767999The rear sliding doors do NOT open. The locks are stuck and won’t allow the doors to unlock and open. Prior to the locks malfunctioning they made a very loud buzzing sound then completely stopped working.
NHTSA complaint 11767634The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence and then to the dealer, where it was determined that the transmission pump needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 115,000.
NHTSA complaint 11763002Passenger seat headrest popped open and hit the passenger in the head. She said it hurt, but didn't seem severely injured. Plastic inside headrest had broken away from a metal bar. It doesn't seem to be repairable.
NHTSA complaint 11760806The transmission on this vehicle has started to make a whining noise from the transmission which is consistent with the symptoms of a failing transmission pump cover under recall S44. If this were to fail while driving it can lead to a serious or fatal accident. I have not yet taken the vehicle in to be serviced as I am trying to work with the manufacturer first. There were no indicators prior to the noise coming from the transmission. This van was manufactured in July, only 3 months outside the recall window. I have contacted Dodge to report the issue and have gotten nowhere.
NHTSA complaint 11754491The contact owns a 2016 Dodge Grand Caravan. The contact stated that while operating the vehicle, there was an abnormal knocking sound coming from the engine compartment, with the check engine warning light remaining illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 140,000.
NHTSA complaint 11753073The break calipers keep sticking and need to be replaced at least once per year. The stick and cause an awful black smoke. The last time they were replaced was almost a year ago to date.
NHTSA complaint 11748463See attached document for complaint.
NHTSA complaint 11747348The contact owns a 2016 Dodge Grand Caravan. The contact stated that the passenger's sliding door had failed to lock as intended, and the driver's side sliding door had failed to open as intended. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
NHTSA complaint 11741351It was dark, wife and I were driving, suddenly the begin dash began to go blank, more like a flicker. As I kept driving the flickering began to be more often and more pronounce. At some point we were worried that we won’t be able make it home. Almost approaching home the all the gauges went off a light came on the dash (don’t remember which one) vehicle suddenly acelerated and I have to take evasive action to avoid an accident . This lasted a second
NHTSA complaint 11740831The driver's window was left unrolled last night and it rained. When I got in the car, the electrical window control for the driver's window wouldn't roll up. But the others appeared to work normally. This was annoying, but it didn't stop my from driving to work. About half an hour into my drive, the window controls started smoking. I pulled to the shoulder and waited by the side of the highway until the smoke stopped. After the smoke stopped, the car drove fine - but none of the window controls appear to work. I Googled, and there seems to have been a recall for a similar issue for earlier Dodge Caravan models. But nothing for the 2016 Dodge Caravan. I'm hoping that maybe Dodge can fix my window control panel too.
NHTSA complaint 11740062The contact owns a 2016 Dodge Grand Caravan. The contact stated that on multiple occasions, the vehicle experienced hard shifting while changing gears with no warning lights illuminated. The contact also stated that the vehicle experienced high engine revving and increased RPMs unexpectedly with no warning lights illuminated. Additionally, the contact stated that the vehicle stalled and failed to accelerate on several occasions with no warning lights illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired . The dealer was not contacted. The vehicle was not diagnosed or repaired . The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
NHTSA complaint 11739297The contact’s father owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors unexpectedly opened while the vehicle was parked and idling, or while driving at various speeds. The driver pulled over to the side of the road and manually closed the door. The contact researched online and became aware of an extended warranty for the failure; however, the VIN was not included. The vehicle was not taken to the dealer, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or an extended warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 54,000.
NHTSA complaint 117284421) At D/S Stow and Go seat malfunctioned and was repaired by CarMax Service Center Jan 2023 - 2) Around 97,000 so - Engine started ticking on or about JUL/SEP 2023, enstate Lloyds Automotive in Spokane Valley replaced out engine due to manufacture defect in Oct 2023. 3) At 103,672mi - P/S stow and Go seat was repaired for same issues as D/S stow & Go Seat by Lloyds Automotive Oct 2023 when engine was replaced out. 4) Around 116,000mi the Transmission was flushed when I got the oil changed because I noticed jerking shifting at times, this was Aug 2024 there was no check engine or diag faults. 5) Around 132,720 Fell under CXLHX982 / CXLHX981 Actuator Sliding Door D/S & P both repaired and Transmissioned serviced again because my van started stalling out at stops and the jerking happened again no check engine or diag faults 6) Around 138,000 - D/S Sliding door hatch pin repair by Coos Bay Area Dodge. On 24Mar2026 - Around 142,000mi my transmission overheat warning came on and my van would not go any faster than 45 to 50mi, the RPMs went from 1.5 to 4 to 5 then 7 and back down, I immediately pulled over and sat for about 40min turned my van back on there was no overheat warning so I drove around 50mi per hour in the emergency lane to the next exit which was Hood River, Or and trailer towed my van from Hood River, Or to AAMCO, North Spokane Wa for transmission service. - I believe my vehicle 2016 Dodge Grand Caravan R/T model - transmission was built with some underlying transmission serious safety defects and should have been recalled and a part of Part 573 Safety Recall Report 16V-461. My vehicle malfunctioning could have caused an accident if not for my quick thinking that day and keeping my vehicle maintained at a high standard. I do keep all my service records.
NHTSA complaint 11727028The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty
NHTSA complaint 11724662The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to coast to the side of the road and drove into the gas station parking lot. The mechanic was able to restart the vehicle, and an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic and DTC P084B (Pressure Switch Rationality - TCM Detects Abnormal Hydraulic Pressure in a Specific Circuit). The vehicle was not repaired. The vehicle was then towed to another independent mechanic, who diagnosed the vehicle with a solenoid pack failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,950.
NHTSA complaint 11721812The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit the car. -The door emits a horrible, loud BUZZ when the car is locked, the car is unlocked, the car doors are all locked but a door opens (triggering the doors to unlock), AND when the car is in drive and begins to approach or exceed 10-15 MPH. -The back hatch occasionally fully opens and then closes immediately. Or it opens and lurches downward so it's only ~2/3 open. At times it has almost closed on/hit one of our kids. This has been going on for years and I just learned that we could file a report. Please, please investigate and start process for a recall. These issues are more than just annoying; they could seriously injure or harm a child or an adult. Note: These issues started when the car was ~6 years old, around 2022, but it is ongoing and not resolved. Thank you kindly.
NHTSA complaint 11717641The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending on what it entails and what I would need to do. The safety of myself and other drivers was put at risk in the case of if the piece flying off hit their vehicle or they had to try and avoid it and an accident happened. The dealer was able to diagnose the problem. It has not to my knowledge been inspected by the manufacturer or police. There were no warnings about this prior to it happening or now.
NHTSA complaint 11715934See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11711381Vehicle only has 93,000 miles and has been well maintained. I was was working and the transmission pump failed. It kicked out of gear going 55mph down a road. Could have caused me to have a major accident. Why are these not part of the 2015-2016 transmission recall?
NHTSA complaint 11710837Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.