Complaints over time
Complaints about the 2021 Fccc S2RV peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Fccc S2RV
Other, diesel, 4x2, built in United States. Owner complaints on file from Jul 20, 2021 to Jul 20, 2021.
Recall campaigns covering this model year266k vehicles or units across those campaigns
Owner complaints1Below the median 2021 other
Severity index0.02021 others average 7.1
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 Fccc S2RV name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 Fccc S2RV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-237 | Apr 4, 2023 | Windshield wiper linkages may break, causing the windshield wipers to fail | Visibility and wipers | 57,504 | Part replacement |
| 21V-369 | May 19, 2021 | Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach | Steering | 8,482 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Fccc S2RV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 20, 2021Failure Sep 15, 20201,500 milesSouthwest Ranches, FLDoor
The contact owns a 2021 Freightliner Chassis. The contact stated that the passenger’s side entry door was flexible and that the door would blow and shake while driving at various speeds. The manufacturer had been notified of the failure and the contact was referred to the dealer. The contact notified the dealer where the RV was purchased of the failure however, no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 1,500.
NHTSA complaint 11425629
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
26 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SS 581801-FCCC Apr 23, 2026 · Other
Service Solution for 10 Gallon DEF Header Service Replacement Additional Parts (298) - TSB-00-018-FCCC Jan 22, 2026 · Service Bulletin/Repair Instructions
Technical Service Bulletin for Repair Guidelines for Coolant Leaks - PB33-004-FTL Jun 11, 2025 · Service Bulletin/Repair Instructions
Parts Bulletin for Tie Rod Assembly Part Breakdown - WI24-019 Nov 11, 2024 · Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates - CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check. - SS1023366-Detroit Oct 1, 2024 · Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines - SS1023366-Detroit Sep 16, 2024 · Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines - MYCOM_05142024-1 May 15, 2024 · Other
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021 - CumminsB6.7SSI Apr 26, 2024 · Service Bulletin/Repair Instructions
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting - ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population - FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad… - FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
Emissions Recall: Cummins DEF Sensor Shortage - WP21-007 Mar 22, 2021 · Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. - 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest … - ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a… - WI21-006 Feb 15, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. - WI21-005 Feb 15, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program. - WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi… - SBU54-056 Oct 27, 2020 · Service Bulletin/Repair Instructions
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubl… - ICI20-022R Aug 11, 2020 · Service Bulletin/Repair Instructions
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built … - ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign. - WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce… - 20OEM-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations. - 20CSA-10 Jul 27, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server. - 20CSA-09 Jul 23, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete progr… - 20CSA-08 Jun 10, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at…
Source: NHTSA manufacturer communications files.