Complaints about the 2016 Ford Edge peaked in 2023, with 124 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, AWD/All-Wheel Drive, built in Canada. Owner complaints on file from Jun 2, 2016 to Oct 1, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-572 | Sep 3, 2025 | Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse | Back-over prevention | 1,456,417 | Part replacement |
| 25V-544 | Aug 22, 2025 | Rear brake jounce hose may rupture and leak brake fluid | Brakes | 499,129 | Part replacement |
| 22V-413 | Jun 10, 2022 | Bushing that attaches the shifter cable to the transmission may degrade or detach | Powertrain | 2,925,968 | Part replacement |
| 20V-469 | Aug 10, 2020 | Front brake hoses may rupture prematurely | Brakes | 488,594 | Part replacement |
| 19V-632 | Aug 29, 2019 | Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts | Steering | 116,160 | Part replacement |
| 17V-123 | Feb 27, 2017 | In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module | Airbags | 27,531 | Part replacement |
| 16V-733 | Oct 12, 2016 | During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability… | Stability and traction control | 53 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
917 complaints on file, page 1 of 46.
At approximately 110,000 miles, my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine developed a rough-start/rough-running condition. The vehicle was diagnosed with coolant entering cylinder #2. I had not noticed an obvious coolant-loss problem before the condition was diagnosed. Ford TSB 19-2346, dated December 19, 2019, addresses coolant intrusion into the cylinders on 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine. The bulletin describes possible rough running, white exhaust smoke and/or low coolant, and provides for long-block replacement when the specified conditions are present. I am concerned that this condition could result in engine misfire, loss of engine power, or engine failure while driving, creating a safety risk. My vehicle has an extensive documented service history with the original selling dealer, including repeated multi-point inspections and maintenance. The vehicle has now experienced the coolant-intrusion condition addressed by Ford TSB 19-2346. I understand that NHTSA has opened Defect Petition DP26008 concerning alleged coolant intrusion and loss of motive power involving 2015–2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine. I request that NHTSA consider my complaint and vehicle history as part of its evaluation of DP26008 and investigate whether this condition represents a safety-related defect. “My vehicle was originally purchased from Dave Sinclair Ford in St. Louis County, Missouri, and has an extensive documented service history with that dealership, including repeated multi-point inspections and maintenance.”
NHTSA complaint 11768311Rough engine idle at startup. Coolant Level dropped. Added coolant. Engine light came on. Rough idle at startup got worse. Suspected engine gasket failure.
NHTSA complaint 11768286On September 23, 2026, while driving my 2016 Ford Edge SEL with the 2.0L EcoBoost engine, the engine temperature began rising into the overheating range. The temperature fluctuated while the vehicle was moving and returned closer to normal when stopped. I checked the coolant and found it very low. Approximately 3/4 gallon of coolant was added. After driving approximately 20 miles, the temperature gauge remained normal. By September 25, the coolant reservoir was again nearly empty, indicating substantial coolant loss. The vehicle has also had a check-engine light for several months, a previously identified misfire code, and has recently been shaking/rough-running when started. I am concerned that continued coolant loss and overheating could cause the engine to overheat or fail while the vehicle is being driven, creating a safety risk to the occupants and other motorists. There has been no crash, fire, or injury. The cause of the coolant loss has not yet been confirmed because repairs have not yet been completed. The vehicle is available for inspection. It has not been inspected by the manufacturer, police, or insurance representatives regarding this issue.
NHTSA complaint 11768214The contact owns a 2016 Ford Edge. The contact stated that while shifted to reverse(R), the back over prevention camera failed to provide an image and the screen was black. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and a mobile technician inspected the vehicle and diagnosed the vehicle with a module failure. The part was no longer in production, and the dealer was unable to confirm that the module failure would not return. The manufacturer was informed of the issue and confirmed that the module was no longer in production and that the module replacement was not covered under the recall. The failure mileage was approximately 130,000.
NHTSA complaint 11767377COOLANT INTRUSION IN THE ENGINE, PROBLEM CONFIRMED BY DEALER, ENGINE HAS BEEN REPLACED, ENGINE MANUFACTURED IN FORD'S CLEVELAND PLANT
NHTSA complaint 11766895I'm reporting a severe, well-documented manufacturing defect involving my 2016 Ford Edge with 2.0L EcoBoost engine. The vehicle has been losing radiator coolant constantly with no external puddles or leaks visible. Upon morning cold starts, the vehicle shakes, runs extremely rough and experiences severe engine misfires due to coolant intruding into the combustion cylinders overnight. This internal coolant leak defect caused ignition coil and spark plug failure. This structural defect creates a critical safety hazard. The coolant intrusion has caused the engine to stumble and threatens a total loss of motive power and engine stalling while operating in traffic, creating an imminent risk of a rear-end collision. This vehicle matches the exact failure profile detailed in Ford's Technical Service Bulletin TSB 19-2346 regarding structural engine block coolant intrusion. I'm filing this complaint to support the ongoing federal defect investigation for the Ford EcoBoost coolant intrusion issue and urge NHTSA to mandate a safety recall, as this engineering flaw creates a dangerous driving condition. Thank you for your time and attention to this important matter. I look forward to receiving a response.
NHTSA complaint 11766820Loss of power from the engine due to misfiring on cylinder 1 caused by a coolant intrusion.
NHTSA complaint 11765773I took my car in early XXX as I was planning on taking a long drive to visit family in [XXX] to fix the ac belt and regular preventative maintenance. I was driving eastbound on the XXX headed back to my home in [XXX] when I experienced sudden loss of power. At the time, I was traveling roughly 65mph and my car suddenly slowed to 35mph. This posed a serious safety hazard to myself and other vehicles traveling on the interstate. My check engine light came on. I took it to Ford after my trip and described everything that occurred. They had my vehicle for a week and could not recreate the issue nor found anything wrong. My check engine light turned off prior to taking it in after my experience and there was nothing for them to read or go off of other than my account of the incident. I had to rent a car during the week they had my vehicle. I continued to drive since nothing could be found and it is my day-to-day vehicle. I experienced rough idling on cold start and even more loss of power on my daily drive to and from work in the city. My check engine light came back on, and I immediately took it to Auto Zone to get the codes read and report it back to Ford. The codes came back as P0301 and P0299, misfire on cylinder 1 and turbo underboost condition. We made an appointment on the following Monday for my car to be seen. Ford diagnosed my car with coolant intrusion and a sticking waste gate on turbo, requiring a new engine and turbo with a verbal estimate of $10-$15k. I now have to replace my car. This defect poses an immediate safety hazard, as the fluid intrusion causes rough idling, and a sudden, hazardous loss of motor power while operating at driving speeds. This complaint is being filed in direct relation to the active NHTSA Defect Petition DP26008 investigating 2015–2018 Ford Edge vehicles for engine failures caused by this specific coolant intrusion flaw. Ford Technical Service Bulletin (TSB) 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11765338I keep having to change first coils and spark plug because the coolant is slowly leaking into the cylinder.rough engine start.
NHTSA complaint 11765326Vehicle suffered internal engine failure due to the known 2.0L EcoBoost manufacturing flaw where coolant bleeds into the cylinders. Experienced severe engine misfires, rough idling, and sudden risk of stalling in traffic. Ford dealership diagnosed the vehicle as needing a complete engine block replacement at a cost of $14,000. Because no safety recall or financial assistance has been offered by Ford despite an active NHTSA evaluation on this exact defect, I have been forced to temporarily use a chemical sealant block sealer (K-Seal) to keep the vehicle operable
NHTSA complaint 11765196This vehicle has under 100,000 miles on it and the engine light came on, the code at Autozone and O'Reilly's both read P0301 for bad misfire in coil 1. I replaced all 4 sparks plugs and ignition coils and the code never cleared, i started noticing while smoke when start up and suspected coolant issues. I had a diagnostician help me investigate and forums suggested coolant intrusion from poor engine block design can happen in cylinders 2 & 3, but after scoping the block, we found coolant leakage in cylinder 1. I called ALM Ford Marietta and my rep said they'd confirm my suspicions free of charge and confirmed the results. The only repair was to do a whole engine swap with a refurbished or new longblock costing $5k for parts and $6k for labor. I have an allowance of $3500 for vehicle repairs so i am devastated that i cannot even sell this vehicle with a bad engine. The ford 2.0 ecoboost engine forums suggest coolant intrusion is common and Ford should have fixed this problem between 2015-2019 bud did not and thousands of vehicles have this problem (fusion, focus, edge, escape) but is Ford taking responsibility that the spiral coolant application is a bad design and costing people thousands upon thousands of dollars of repairs that shouldn't have happened in the first place. I mean, i have less than 100k on my edge, why should i need a whole new engine, what is next, a new transmission for 7k next year? What happened to quality? we are a single vehicle family so we are relying on others mercy right now to get our kid to and from school and coordinating work schedules, but will ford help clients out at all?
NHTSA complaint 11764353Slow coolant loss and cylinder 2 misfire. Causing car to rough idle after a cold start when sitting over.
NHTSA complaint 11764344Component-Engine / Propulsion System Symptoms-Progressive coolant loss without external leaks, rough starting, engine shaking, white exhaust smoke, and illuminated Check Engine Light with cylinder misfire codes. Description of Incident- My 2016 Ford Edge equipped with the 2.0L EcoBoost engine is experiencing internal engine coolant intrusion into the combustion cylinders, perfectly matching the design defect identified in Ford Technical Service Bulletin (TSB) 19-2346. The vehicle exhibits persistent coolant loss alongside severe engine misfires. This defect poses an immediate safety hazard, as the fluid intrusion causes rough idling, stalling, and a sudden, hazardous loss of motor power while operating at driving speeds. This complaint is being filed in direct relation to the active NHTSA Defect Petition DP26008 investigating 2015–2018 Ford Edge vehicles for engine failures caused by this specific coolant intrusion flaw.
NHTSA complaint 11763871Recently purchased the vehicle, the following morning after purchased, the check engine light came on and I had it hooked to a computer scanner for it showed a cylinder 3 misfire. We also visually notice that the coolant level in the reservoir was somewhat low after sitting for several hours, so we filled the coolant reservoir to the appropriate line shown on the tank, but just between the afternoon when it was purchased , and that next morning there was no coolant that had leaked underneath the vehicle . The dealer that I purchased it from had the spark plugs, the spark plug wires and the ignition coils replaced. When I picked up the vehicle after those were replaced, I drove it for about a total of 40 miles before the check engine light came back on and upon starting, the vehicle started kind of rough like it wasn't igniting completely. Over the next day and a half upon each start whether it be a cold start or not, the vehicle started in the same way where it felt as though it was not getting a good ignition or fire but it would still start up. I took the vehicle to a Ford dealership where the technicians connected their diagnostic scanner and also did a pressure test where it reported to have coolant intrusion and would require a new motor . As I could not afford to replace it, since I just purchased the vehicle, I took it home and did not try to drive it but by the next morning, less than 24 hours, upon trying to start it, the vehicle would not start at all. The warranty that the vehicle had from the used dealership I purchased from unfortunately has a $500 max payout for repairs. It never overheated the few times I drove it, it only showed a small amount of white smoke out of the exhaust upon starting, but the coolant level has not really going down since putting the coolant in it the morning after I purchased. It currently has a little over 104,000 miles, I've had less than a week, driven it maybe a total of 100 miles, I don't have over $9,000 for a motor
NHTSA complaint 11763801While on vacation in September of 2021the check engine light came on. it was for a number three cylinder misfire. I replaced the spark plug thinking that was the problem. In October of 2021 I was driving the car and the dashboard lit up with numerous warning lights. I pulled the car off the road and checked under the hood. There was no coolant in the reservoir. I could not restart the vehicle. Had it towed to a shop and was told that one of the cylinders had coolant in it. Had it towed from the original shop to a Ford dealer in hopes Ford would be able to help with the repairs. I was told that there was a possible class action suit against Ford for this engine problem and Ford would not help with the repair. After much back and forth with the dealer I decided to have them do the repairs at my expense. They replaced the engine block with a Ford remanufactured part. The total cost of the repair was $5004.12. I did not file this at the time because I was waiting to see if the class action suit was going to be filed for Virginia.
NHTSA complaint 11763538The contact owns a 2016 Ford Edge. The contact stated that coolant was entering the engine combustion chamber. The check engine light was illuminated, and the vehicle displayed DTC: P0301. The contact also referenced a scanner displaying code 4301. The contact stated that there was a sweet smell while starting the vehicle, which was consistent with coolant intrusion into the engine. The condition progressively worsened. The contact consulted with an independent mechanic. The contact was concerned that the vehicle might stall or that the engine could suffer catastrophic damage while driving on the highway. The failure mileage was approximately 83,000.
NHTSA complaint 11763423There was coolant leaking into the cylinders creating a white smoke from the tail pipe exhaust. our safety was put at risk as the car was stalling out and would shake when started. We took it to a ford dealership and had it check out with them performing a scope test on the cylinders and they said we needed a long block replacement.
NHTSA complaint 11763330Dealer has told me that there is a leak that could impact engine performance/life. They said it could happen in 2,000 or 20,000 miles. What I have experienced is that several times a month when I turn the engine on it has a rough idle. Sometimes it happens when I have stopped at a traffic light. So far the engine has not stopped or slowed down, as others have reported. I am concerned that the engine will slow or stop, risking my safety and the safety of those around me. I have not had any warning lights, to date. This has been going on for about the last year.
NHTSA complaint 11763041The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue and confirmed that parts were not yet available.
NHTSA complaint 11762992RE: Safety Recall MFG No. 25S87, NHTSA No. 25V544, 08/25/2025 Rear Brake Lines - Potential Failure. It has been OVER ONE YEAR and my car has not been repaired due to lack of parts. This is unacceptable - This Safety Recall is NOT being addressed in a timely manner.
NHTSA complaint 11762333Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.