Model year

2017 Ford Escape

SUV, gasoline, 4x2, built in United States. Owner complaints on file from Oct 10, 2016 to Oct 1, 2026.

Recall campaigns covering this model year43.08M vehicles or units across those campaigns
Owner complaints2,69052.7 times the median 2017 suv
Severity index2.62017 suvs average 5.6
First 24 months86Complaints in its first two years
Complaints over time

Complaints about the 2017 Ford Escape peaked in 2024, with 713 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

020040060080020162017201820192020202120222023202471320252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

74% of complaints about the 2017 Ford Escape name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1,985
Powertrain
391
Electrical system
156
Fuel system
94
Wheels
76
Structure
62
Brakes
50
Steering
49
Lighting
38
Speed control
31
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2017 Ford Escape

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Ford Escape
CampaignFiledSubjectComponentVehiclesRemedy
26V-374Jun 9, 2026Power-operated windows may exert excessive force when encountering an object, before they automatically reverseVisibility and wipers18,124Software update
26V-011Jan 15, 2026Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment116,672Part replacement
22V-413Jun 10, 2022Bushing that attaches the shifter cable to the transmission may degrade or detachPowertrain2,925,968Part replacement
16V-617Aug 24, 2016Settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before…Electrical system17,985Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Ford Escape

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2,690 complaints on file, page 1 of 135.

  1. Filed Oct 1, 2026Failure Aug 6, 2026Chambersburg, PAEngine

    On [XXX], I was driving the 2017 Ford Escape and while attempting to merge onto [XXX] at Greencastle, PA, the vehicle started to lose power and I couldn't accelerate to the speed of other traffic. I was almost hit on the left side by a tractor/trailer and the car behind me almost rear ended my car. While being at an almost stand-stii in the right lane of [XXX], traffic had to swerve to the left lane to avoid me. With much difficulty, I was able to get the car to the side of the road, where it totally shut off & wouldn't restart for almost 40 minutes. After having the car evaluated, it was determined that coolant was leaking onto the cylinders. I had been losing coolant & experiencing other issues w the car that I didn't attribute to an engine problem. At this time I dicovered that Coolant Intrusion is a globally known manufacturing defect with the 2017 Ford Escape. While Ford Motor Company has acknowledged this problem & put out several bulletins & such, they have not effected a RECALL. If I had known this was a problem, I would hv never bought this car. On 09/29/2026, the car was evaluated by Keystone Ford & an official diagnosis of Coolant Intrusion was made. I was presented with an invoice for almost $14,000 to replace the engine, which is absurd. I am currenty without a working car for which I still owe $4900. And while the dealer offered to get me into another car, they refuse to help with the negative equity. I also contacted Ford Motor Company on 09/30 & they said they cannot help. Many other Ford owners also hv this same issue & a CLASS ACTION was approved 06/22/2026. In addition to much inconvenience & financial peril for myself and others, this car is a huge SAFETY HAZARD. Ford should have issued a RECALL, but have not done so as of writing. In the meanwhile, many of these DANGEROUS cars remain on the road. PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11768265
  2. Filed Sep 28, 2026Failure Jul 1, 2026Basehor, KSEngine

    Has a issue with the coolant intrusion and the car loses coolant and has white smoke on start up and when it overnight

    NHTSA complaint 11767368
  3. Filed Sep 27, 2026Failure May 1, 2026Evansville, INEngine

    I have a 17 escape with a 1.5l engine. Few years ago I had engine block replaced. The engine block that was installed in my engine has the coolant intrusion issue. This is the second motor put inside my vehicle due to this issue. (Last motor was due to neglect from previous owner aka my ex wife)

    NHTSA complaint 11767242
  4. Filed Sep 26, 2026Failure Apr 27, 2025Guntersville, ALEngine

    With just over 115,000 miles, and overall our 2017 Ford Escape being in excellent shape and well taken care of, the check engine light came on and all of a sudden on the interstate the car stopped running. We ahead to pull to the side and have it towed as whatever we did would not get the car to start. The issue turns to be with coolant leaking into the cylinders and per the mechanic the only solution is to have the engine replaced. This appears to be a known issue with this car, yet there is no recall or ownership by Ford.

    NHTSA complaint 11767154
  5. Filed Sep 26, 2026Failure Sep 11, 2026Charlotte, NCEngine

    The engine light on my 2017 Ford Escape EcoBoost 2.0L has come on a couple times in the last few months. My trusted mechanic has diagnosed the following codes: P0301 and P0316 - which indicates cylinder misfire and misfire detected on start up. There is an active TSB 22-2226 (Coolant intrusion into Spark Plug/Cylinder Bore) that matches up with those codes. This is my daughter’s primary vehicle and we are not comfortable with her continuing to drive it for fear of total engine lockup. I took it into my local dealership to have them do their own diagnosis and to contact Ford corporate to determine the appropriate path to resolution. Current mileage is approximately 72,700 miles.

    NHTSA complaint 11767130
  6. Filed Sep 24, 2026Failure Sep 16, 2026216,000 milesMontross, VAPower train

    The contact owns a 2017 Ford Escape. The contact stated that while exiting the vehicle, the vehicle started rolling backwards while shifted to park(P). The contact referenced NHTSA Campaign Number: 22V413000 (Power Train); however, the recall repair was previously performed in 2024. The manufacturer was notified of the failure. The vehicle was taken to an authorized dealer to be diagnosed, and the contact was informed that the transmission shifter cable bushing was missing. The shifter cable and bushing were replaced with similar parts and the vehicle was repaired. The failure mileage was 216,000.

    NHTSA complaint 11766714
  7. Filed Sep 23, 2026Failure Aug 25, 2026Dundas, ILEngine

    The coolant has been leaking into the cylinders the symptoms were violent shaking, low coolant, white smoke, misfires, and engine light and warning on. My safety and others safety were put at risk because if the motor is not replaced it can become a fire hazard and it could break down on the road endangering mine and others lives. The problem was diagnosed by a ford dealership and cost me $201 to just diagnose where they quoted me $14,000 to replace. It was inspected by the manufacturer (dealership). About 3 weeks ago there was an “Engine Fault Service Now” code on the screen then a couple days later the engine light came on and it was either constant or blinking.

    NHTSA complaint 11766494
  8. Filed Sep 22, 2026Failure Sep 8, 202670,293 milesBaltimore, MDEngine and engine cooling

    The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, a high alert warning light illuminated. The contact pulled over to the right side of the road, turned off the vehicle, and waited for fifteen minutes before restarting the vehicle. However, the failure persisted. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed with cylinder #2 failure. The contact was informed that the engine needed to be replaced. The failure mileage was 70,293.

    NHTSA complaint 11766207
  9. Filed Sep 21, 2026Failure Sep 7, 2026Many, LAEngine

    My 2017 Ford Escape starting having issues about a year ago and was losing coolant and then car would read hot. It’s an Ecoboost motor and coolant is leaking into the motor and damaging it. The motor needs replacing and ford knew about this issue but refuses to repair it. I have repaired car 5 times or so trying to fix this but keeps getting worse and now destroyed the engine. It is a known flaw by ford repair and many people but I was not told anything when I bought the car.

    NHTSA complaint 11765935
  10. Filed Sep 21, 2026Failure Sep 4, 2026Binghamton, NYEngine

    Vehicle Information: Year/Make/Model: 2017 Ford Escape Titanium Engine: 2.0L EcoBoost 4-Cylinder Drivetrain: All-Wheel Drive (AWD) Current Mileage: Approximately 118,000 miles Description of the Safety Problem: The vehicle experienced a sudden and severe loss of engine coolant with no external leaks visible on the ground. Diagnostic inspection revealed that engine coolant is intruding internally into the engine cylinders due to a known structural defect in the Ford 2.0L EcoBoost engine block/head gasket design.Prior to diagnosing the failure, the vehicle exhibited rough idling, misfires, and white smoke from the exhaust due to coolant burning in the combustion chambers. Unrelated components, including the ignition coils, were previously replaced in an attempt to correct the misfires before the internal coolant intrusion was identified as the root cause.This defect poses an immediate safety hazard. The internal coolant loss causes the engine to overheat rapidly and threatens to force the vehicle into an abrupt emergency "limp mode" or cause complete, sudden engine failure while driving at highway speeds. This creates a severe risk of a rear-end collision or stranding the vehicle in active traffic without warning. Ford has failed to issue a recall for this systemic powertrain defect, leaving consumers to operate unsafe vehicles or face catastrophic out-of-pocket engine replacement costs.

    NHTSA complaint 11765862
  11. Filed Sep 21, 2026Failure Sep 4, 2026Binghamton, NYEngine

    It is common knowledge that my particular vehicle has a known engine defect - coolant intrusion - that in effect renders the engine inoperable eventually in models from 2013-19. Mine is a 2017. It was sold to me without anyone referencing the known engine issue. Over the last couple of years, my family was nearly stranded when the car suddenly began to experience shuddering, very rough driving, coolant disappearing and having to be replenished, and the engine coils misfiring and having to be replaced. Now, the engine has failed and is in need of more than $4,000 in repairs. While Ford did not issue a recall, it did alert its dealerships to the known manufacturing defect. As a consumer, I was NOT told of this problem during the sale.

    NHTSA complaint 11765853
  12. Filed Sep 19, 2026Failure Sep 11, 2024Dewey, AZEngine

    well known problem with ford 2,0 Eco boost engines. mine is 2017 escape 2.0 Eco boost. radiator loosing fluid, pep boys checked it and said it was a cracked head gasket and would cost about 5,000.00 to fix.looked up info about this engine and found it is a well known problem and Ford will not fix it.said to call NHTSA and report it and hope you have Ford do a recall to replace engine.

    NHTSA complaint 11765473
  13. Filed Sep 16, 2026Failure Sep 16, 2026Seven Lakes, NCElectrical system

    The contact owns a 2017 Ford Escape. While driving at an undisclosed speed, the "Service Engine Soon" warning light illuminated on the instrument cluster. On a separate occasion, the vehicle shut off unexpectedly while driving but was able to be restarted. The vehicle was taken to a local dealer for a diagnostic test associated with the warning light; however, the technicians only replaced external sensors. The warning light remained illuminated. The manufacturer was notified of the issue and referred the contact to the dealer for assistance.

    NHTSA complaint 11764765
  14. Filed Sep 15, 2026Failure Sep 15, 2026East chicago, INUnknown or other

    My vehicle has been giving me warning messages at complete stop at red light, stop sign or even park. Engine turns off and the message pop ups as auto startstop manual restart required put on p shift position restart engine manually. Im scared this will happen while driving. Vehicle completes shuts off in the middle.of intersection.

    NHTSA complaint 11764557
  15. Filed Sep 15, 2026Failure Sep 15, 2026Jackson, MSEngine

    Engine problem. Blown head gasket. Common problem among 2017 Ford Escape models.

    NHTSA complaint 11764524
  16. Filed Sep 14, 2026Failure Aug 7, 2026Yadkinville, NCEngine

    My car has experienced Catastrophic Engine Failure. There is a coolant intrusion into the cylinders and now the car is inoperable. It runs for 2 minutes before shutting the engine off.

    NHTSA complaint 11764179
  17. Filed Sep 11, 2026Failure Sep 7, 2026Rockford, ILEngine, Fuel/propulsion system

    A coolant intrusion caused the head gasket to fail

    NHTSA complaint 11763712
  18. Filed Sep 11, 2026Failure Sep 11, 2026105,000 milesCollierville, TNInstrument cluster/panel, Engine and engine cooling

    The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was at the service center for an instrument panel failure, a diagnostic test was performed on the engine. The contact was informed that in addition to the instrument panel failure, there was coolant inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The failure mileage was 105,000.

    NHTSA complaint 11763703
  19. Filed Sep 8, 2026Failure Sep 4, 2026Aurora, COEngine

    Coolant leaks internally into the engine cylinders. This is resulting in needing a full engine replacement for $15,000. It has been confirmed by the dealership. The check engine light came on.

    NHTSA complaint 11762866
  20. Filed Sep 8, 2026Failure Jul 3, 2026Ranson, WVEngine

    Head gasket and coolant intrusion issue, requiring complete replacement of engine costing over $7,000.00

    NHTSA complaint 11762760
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

249 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25H05 S1 Apr 29, 2026 · Other
    Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
    The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51409 Mar 2, 2023 · Service Bulletin/Repair Instructions
    Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VCT locking tool 30…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • TSB 22-2322 Aug 15, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • SSM 50873 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • 19B37 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Customer symptoms include coolant loss, …
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • 21N12 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine â“ Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/o…
  • 19B37-S4 Jun 9, 2022 · Service Bulletin/Repair Instructions
    Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss,…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50726 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 22-2066 Apr 26, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • TSB 22-2134 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50439 Jan 28, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the ser…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50251 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 21-2269 Sep 9, 2021 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • SSM 50049 Aug 17, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embe…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • TSB 21-2175 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic…
  • TSB 21-2152 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49820 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an err…
  • TSB 21-2077 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the soft…
  • TSB 21-2033 Mar 10, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in…
  • SSM 49596 Feb 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to engine top dead cent…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49084 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48895 Jun 15, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 in the powertrain co…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • 19B37-S3 May 6, 2020 · Service Bulletin/Repair Instructions
    Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this condition may da…
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • TSB 20-2165 May 13, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain …
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48725 Apr 3, 2020 · Service Bulletin/Repair Instructions
    2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. When either a new long block or new short block is installed in the vehicle and the dowel p…
  • TSB 20-2100 Apr 2, 2020 · Service Bulletin/Repair Instructions
    Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48558 Feb 18, 2020 · Service Bulletin/Repair Instructions
    SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln …
  • 19B37-S2 Feb 27, 2020 · Service Bulletin/Repair Instructions
    Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. ⢠Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved cu…
Source: NHTSA manufacturer communications files.