AutoStatsIQ
Data through Oct 2026
Model year

2021 Ford Explorer Intercept Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (1)Bulletins (3)
Recall campaigns covering this model year1253k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Ford Explorer Intercept Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Ford Explorer Intercept Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Ford Explorer Intercept Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
22V-255Apr 14, 2022Rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnectPowertrain252,936Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Ford Explorer Intercept Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    3 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe…
    • SSM 51650 May 22, 2023 · Service Bulletin/Repair Instructions
      2020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system warning in the message center and/or illuminated battery lamp with DTC B11D9 present in the body control module (BCM). Refer to Workshop Manual (WSM), Sectio…
    • TSB 22-2290 Jul 21, 2022 · Service Bulletin/Repair Instructions
      2020-2021 Police Interceptor Utility vehicles equipped with a 3.3L Duratec, 3.3L Duratec Hybrid, or 3.0L EcoBoost engine have a module programming update that allows the operator to command a virus reducing heating procedure that, when combined with Centers…
    Source: NHTSA manufacturer communications files.
    About service bulletins